13 of 13 Service Desk Team Leader Jobs in the UK

Service Desk Team Leader £40,000 - £45,000 plus benefits including training and certifications … Camden, London, NW1 Key Words: Service Desk Team Leader, Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI s, Manager, ITIL. My client is a small IT managed services company with an excellent … their customer-first approach and strive for continuous improvement in service delivery. The Service Desk Team Leader will be responsible for managing a small team of Service Desk Engineers, ensuring high-quality technical support and More ❯

Service Desk Team Leader £40,000 - £45,000 plus benefits including training and certifications … Camden, London, NW1 Key Words: Service Desk Team Leader, Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI’s, Manager, ITIL. My client is a small IT managed services company with an excellent … their customer-first approach and strive for continuous improvement in service delivery. The Service Desk Team Leader will be responsible for managing a small team of Service Desk Engineers, ensuring high-quality technical support and More ❯

Role Details Job Title Service Desk Team Leader Division Operations - Customer Service Job Location Harrogate Role Our service and support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT … service products including Data Management, Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets Redcentric apart from our competitors and drives brand loyalty is our collective goal and to make this happen we … role. You will need to train them, inspire them, motivate them, and support them. As Service Desk Team Leader , your role will include management of a primary UK Service Desk including a close working relationship with End User and More ❯

Our client seeks an experienced IT Service Desk Team Leader to join their team. The ideal candidate will be an enthusiastic forward-thinking people leader with the technical skills to ensure the provision of exceptional IT support to colleagues and help drive … the business forward. You will help to coach and develop a team of Service Desk Engineers, handling tickets, solving problems and work across departments to drive service excellence. Key Responsibilities Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and maintain high levels of performance. Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside More ❯

significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead … business forward.In this role, you won't just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk More ❯

significant growth and transformation as they integrate a recent corporate acquisition. To support these endeavours, they are seeking to hire an experienced IT Service Desk Team Lead to join their Technology team. The IT Service Desk Team Lead … business forward.In this role, you won't just manage, you will lead from the front. You will handle tickets, solve problems, coach your team, and work across departments to drive service excellence. The main responsibilities will include: Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and maintain high levels of performance Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk More ❯

Job Title: IT Service Desk Team Leader Location: Sheffield, South Yorkshire Salary: £30,000 - £35,000 PLUS 25 Days Holiday (Rising With Service), Vendor Certifications, Private Pension, Private Healthcare, Profit Bonus Scheme, Hybrid Working We are looking for an IT Service Desk Team Leader to join a forward thinking, innovative Managed Service Provider (MSP) in Sheffield. This is a great opportunity for someone with strong technical expertise and leadership skills to manage a team, drive service improvements, and … support for clients. This is a unique opportunity to join a thriving business, where employees are valued! Responsibilities: Lead and mentor the helpdesk team, ensuring efficient issue resolution Act as an escalation point for complex technical issues Oversee daily operations of the helpdesk and maintain SLAs Provide hands More ❯

BRAND NEW TEAM LEADER OPPORTUNITY IN SHEFFIELD - HYBRID WORKING Salary up to £35,000 p/a + benefits Dynamic environment working with cutting edge technologies Hybrid working - on-site will be in their Sheffield offices Late shift requirements once every 4/5 weeks ABOUT THE … pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a First-Line Team Leader to help them reach their company ambitions. A GLIMPSE AT THE BENEFITS/CULTURE: Bonus scheme/profit shares Hybrid working Flexible holiday allowance … + birthday off Employee recognition A collaborative and supportive company culture TEAM LEADER ROLE: As a Team Leader, you'll oversee the daily operations of the support desk, ensuring SLAs are met and tickets are handled efficiently while mentoring and managing first More ❯

Role: Service Desk Team Lead Location: Leicester (Hybrid) Salary: Up to £42,500 Are you an experienced IT professional with a passion for service delivery and leadership? We’re looking for a Service Desk Team Lead … to oversee daily IT support operations, ensuring exceptional customer service and efficient issue resolution. This role is ideal for a technically skilled individual with experience in Microsoft and Cisco technologies who also thrives in a leadership position. About the Role You’ll be responsible for managing service desk performance, overseeing escalations, and providing guidance to the support team. You'll work to enhance service quality, streamline operations, and maintain high service level standards. Key Responsibilities Service Management: Ensure all inbound support requests via phone, email, live chat More ❯

Job Title: Service Desk Team Lead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy service desk, leading a team to deliver high … quality technical support while driving service improvements. It's a hybrid position based in Leicester, offering a collaborative environment and the chance to make a real impact on service delivery standards. Benefits: Be part of a forward-thinking, innovative organization leading the automotive retail industry. Work … engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands-on with technical challenges, this could be an excellent next step More ❯

Job Title: Service Desk Team Lead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy service desk, leading a team to deliver high … quality technical support while driving service improvements. It's a hybrid position based in Leicester, offering a collaborative environment and the chance to make a real impact on service delivery standards. Benefits: Be part of a forward-thinking, innovative organization leading the automotive retail industry. Work … engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands-on with technical challenges, this could be an excellent next step More ❯

We’re recruiting an IT Operations Team Leader to oversee NexSphere's 2nd and 3rd line support engineers, ensuring exceptional customer satisfaction and service delivery. You’ll be responsible for ensuring that all agents adhere to organisational standards, maintain courteous and professional conduct, and meet … The role will also be pivotal in fostering successful relationships with customers and internal stakeholders within the NexSphere Group. It involves enhancing the service offering, driving service improvements, handling escalations related to service disruptions or performance issues, and leading critical incident management. Our successful … s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). NexSphere Business Solutions is part of the Seetec Group an employee-owned organisation. We continually pride ourselves on our More ❯

Job Description: Manage the IT Services Helpdesk and team members in the day-to-day running of the IT department. Dealing with BAU IT requests and problems. We are looking for a new employee to start their professional journey with us. If you are dedicated and willing to More ❯