21 of 21 Service Desk Technician Jobs in the UK excluding London

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates must live … within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician More ❯

Contract role – 2nd Line IT Support/Service Desk Support Technician – Newcastle/Onsite - 12 months Role: 2nd Line IT Support/Service Desk Support Technician Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) Sector/Industry: Healthcare Provide customer … support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT Service Management (ITSM) software and asset tracking applications. Provide troubleshooting services for desktops, laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory … technologies. Identify IT customer training requirements and liaise with HR to ensure the correct courses are made available. Relevant Functional/Technical Skills or Industry Experience: Experience with IT Service Desk Support. Knowledge of Microsoft O365 and Desktop applications. Knowledge of Enterprise back-up software. Knowledge of Citrix environment. Experience working in a highly regulated environment. Knowledge of More ❯

Service Desk Technician - IT and Telecoms Salary : £25 – 30k per annum Setting: Office-based – Sheffield City Centre Hours: Monday – Friday, 08:30 to 17:30 – Requirement for out-of-hours cover, 1 week out of 4, year-round Leave: 20 days plus bank holidays Our client specialises in providing connectivity solutions and collaboration tools to businesses, focusing … connectivity needs and foster business growth. They are looking for a bright and driven individual, with a want to help others and succeed in doing so, to join their service desk team. They are an MSP, dealing with many technologies that allow their clients' businesses to operate. They serve clients of all sizes and excel in providing premium … service with a human touch. If you have proven technical support experience within the IT, MSP, or telecommunications industry, and have the willingness to do well and receive brilliant career development opportunities, this could be the perfect role for you. Essential Requirements: As this is a technical support role, good root-cause analysis skills are a must. Much of More ❯

Reporting to the IT Manager, the Service Desk Technician Apprentice will learn and become familiar with the processes, procedures, and policies of the wider group IT Service Desk Team. Role The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware … and configuration of new hardware, software, and services, and provide first-line technical support to users across the business. Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support. Duties & Responsibilities Primary: Assist in providing end-user support to VIPs … of-hours, weekend, or bank holiday work as needed for business continuity and learning Secondary: Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation Good level of working IT knowledge and practices Support the onboarding and offboarding process for More ❯

Join the front line of IT support where your expertise keeps users productive and the business moving. Our Client has a requirement for a 2nd Line Service Desk Technician , who will be required to work on a contract basis in Warrington . Role Purpose: Our Client is seeking a professional and customer-oriented Second-Line IT Support … Technician to deliver reliable on-site technical support to end-users. The postholder will serve as the primary local IT presence, ensuring the continuity and efficiency of day-to-day technology operations through effective issue resolution, equipment maintenance, and user assistance. This position requires strong analytical and problem-solving capabilities, clear and confident communication skills, and a commitment to … local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control/building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a More ❯

Join the front line of IT support where your expertise keeps users productive and the business moving. Our Client has a requirement for a 2nd Line Service Desk Technician , who will be required to work on a contract basis in Warrington . Role Purpose: Our Client is seeking a professional and customer-oriented Second-Line IT Support … Technician to deliver reliable on-site technical support to end-users. The postholder will serve as the primary local IT presence, ensuring the continuity and efficiency of day-to-day technology operations through effective issue resolution, equipment maintenance, and user assistance. This position requires strong analytical and problem-solving capabilities, clear and confident communication skills, and a commitment to … local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team to maintain on-site service and physical security, e.g. building access control/building management system (BMS) Manage stock inventory of IT equipment General ticket management, ensuring all tickets are dealt with in a More ❯

you thrive in fast-paced environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your work will make … ITSM system with clarity and precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover 6+Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole team grow Getting involved in exciting … ICT projects and supporting wider service desk duties About you You'll have demonstrable experience in a similar role within a service desk or contact centre environment A natural flair for providing great customer service and clear communication Strong organisational skills and a collaborative approach A proactive mindset and a genuine enthusiasm for technology If More ❯

you thrive in fast-paced environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ locations, your work will make … ITSM system with clarity and precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover 6+Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole team grow Getting involved in exciting … ICT projects and supporting wider service desk duties About you You'll have demonstrable experience in a similar role within a service desk or contact centre environment A natural flair for providing great customer service and clear communication Strong organisational skills and a collaborative approach A proactive mindset and a genuine enthusiasm for technology If More ❯

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time – 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good use? If so, we may have the role for you! As … a Services Desk Technician you will be responsible for providing first line IT support to our users to maintain the efficient and effective operation of the IT and communication systems. We are looking for a strong problem solver who goes above and beyond, has good working knowledge of Microsoft Windows Desktop OS 10/11, 365 office applications … be able to hit the ground running and provide coaching and support to junior team members when required. Here are some key responsibilities of the role: Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Helpdesk – Support our userbase in all first line enquiries. Resolution, response and monitoring of helpdesk tickets to achieve More ❯

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good use? If so, we may have the role for you! As … a Services Desk Technician at CKH you will be responsible for providing first line IT support to our users to maintain the efficient and effective operation of the IT and communication systems. We are looking for a strong problem solver who goes above and beyond, has good working knowledge of Microsoft Windows Desktop OS 10/… be able to hit the ground running and provide coaching and support to junior team members when required. Here are some key responsibilities of the role: Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Helpdesk Support the Cross Keys Homes userbase in all first line enquiries. Resolution, response and monitoring of helpdesk More ❯

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good use? If so, we may have the role for you! As … a Services Desk Technician at CKH you will be responsible for providing first line IT support to our click apply for full job details More ❯

Service Desk Technician - 1st Line/2nd Line Support Location: Torbay/Hybrid (Max 2 days a week from home, fully in office initially) Salary: £28,000 - £32,000 DOE Contract: Permanent, Full-time 25 days holiday + Bank Holidays | Training Opportunities | Flexible Working Environment | Clear Career Progression About the Company Our client is a forward-thinking More ❯

Service Desk Technician - 1st Line/2nd Line Support Location: Torbay/Hybrid (Max 2 days a week from home, fully in office initially) Salary: £28,000 - £32,000 DOE Contract: Permanent, Full-time 25 days holiday + Bank Holidays Training Opportunities Flexible Working Environment Clear Career Progression About the Company Our client is a forward-thinking More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme, delivered remotely by BIT Training. … and above resident in Devon Proof of residence , in Devon, UK Right to Work in the UK Currently unemployed, underemployed or self-employed and seeking work as an IT Service Desk or IT Technician Able to commit to three two-hour weekly instructor-led training sessions from 5 th January to 31 st March 2026 Willing to More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme, delivered remotely by BIT Training. … and above resident in Devon Proof of residence , in Devon, UK Right to Work in the UK Currently unemployed, underemployed or self-employed and seeking work as an IT Service Desk or IT Technician Able to commit to three two-hour weekly instructor-led training sessions from 5 th January to 31 st March 2026 Willing to More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme, delivered remotely by BIT Training. … and above resident in Devon Proof of residence , in Devon, UK Right to Work in the UK Currently unemployed, underemployed or self-employed and seeking work as an IT Service Desk or IT Technician Able to commit to three two-hour weekly instructor-led training sessions from 5 th January to 31 st March 2026 Willing to More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme, delivered remotely by BIT Training. … and above resident in Devon Proof of residence , in Devon, UK Right to Work in the UK Currently unemployed, underemployed or self-employed and seeking work as an IT Service Desk or IT Technician Able to commit to three two-hour weekly instructor-led training sessions from 5 th January to 31 st March 2026 Willing to More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme, delivered remotely by BIT Training. … and above resident in Devon Proof of residence , in Devon, UK Right to Work in the UK Currently unemployed, underemployed or self-employed and seeking work as an IT Service Desk or IT Technician Able to commit to three two-hour weekly instructor-led training sessions from 5 th January to 31 st March 2026 Willing to More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable click apply for full job details More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable click apply for full job details More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable click apply for full job details More ❯