1 of 1 Service Management Jobs in Midlothian

workspaces, ensuring these are proactively monitored and updated, and identify opportunities for continuous improvement. Take responsibility for one or more technology, or area of service, within the remit of the team, sharing best practice and sector trends. Manage assigned staff including (but not limited to) supporting their development, review … to completion. Ensure the accurate recording and updating of all IT hardware assets within the remit of the team using the University designated asset management system. Ensure that all customer incidents and service requests are logged, progressed, tracked and concluded satisfactorily using the University-designated Service Management System to agreed Service Level Agreements (SLAs). Additional information Application closing date: 11.59pm on Sunday 25 th May 2025 Interviews: W/C 9 th June 2025 Salary: £30,805 - £37,174 The University may be able to sponsor the employment of international workers in this role. More ❯