15 of 15 Service Management Jobs in Oxfordshire

Team/Directorate: Service Management Team/Finance and Corporate Services Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week. Work as part of a flexible shift pattern to cover service hours. … Out of Hours' rota. Interview date: To be confirmed Post number: 201868 (For office use only: H, TTJ) The role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the … end-to-end transition of digital projects into live operational services, ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely More ❯

Social network you want to login/join with: Head of Service Management Office, Oxford col-narrow-left Client: University of Oxford Location: Oxford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: b846ee177efa Job Views: 6 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Dartington House, 55 Little Clarendon St … Oxford OX1 2HS Head of Service Management Office Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring … transition to a business-led, portfolio-based model for digital delivery, working across five key areas: Education, Research, Administration, Engagement & Dissemination, and Technology. The DGU brings together expertise in service management, digital assurance, and strategic coordination. It provides guidance, frameworks, and support to ensure that digital services are consistently aligned with University priorities, deliver value, and meet required More ❯

Social network you want to login/join with: IT Service Delivery - Associate Director, Oxford col-narrow-left Client: Oxford Nanopore Technologies Location: Oxford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 402ef76991f6 Job Views: 6 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: We are seeking an IT Service … global locations across the US, APAC and Europe. Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing and commercialisation. The management team, led by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market. Oxford Nanopore’s sequencing platform is the only technology that offers … short to ultra-long read lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere! Summary of the role’s main purpose: The IT Service Delivery Associate Director will provide the direction and strategy for the related Service Management and Service Delivery functions within the department and have accountability for related More ❯

Business Partner for an initial 6-month contract . This is a key leadership role acting as the bridge between ICT and senior stakeholders across the organisation, driving value, service improvements, and future ICT strategy. About the Role: As the Senior ICT Business Partner , you will lead the relationship between ICT and the wider business, ensuring ICT services are … aligned to organisational priorities and driving continuous improvement. You’ll work at C-Suite and Director level to shape ICT’s contribution to strategic objectives, manage service delivery portfolios, and ensure that technology is fully leveraged to support operational success. This is a fantastic opportunity to make a tangible impact in a complex, multi-site environment. Key Responsibilities: Act … to Chief Officers and senior stakeholders, shaping ICT’s role in delivering business objectives. Lead a portfolio of ICT services, ensuring delivery is fit-for-purpose, efficient, and meeting service level agreements. Drive service improvements and business change initiatives to enhance customer satisfaction. Develop and negotiate SLAs and service delivery plans, ensuring they meet evolving business needs. More ❯

who are keen to progress and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best … Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able to effectively manage multiple priorities Exceptional customer service skills Experience in a customer-facing role Some highlights of working with my client: Personalised training platform Skills assessment and personalised progression plans Microsoft Gold Partner and Google Partner More ❯

Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Within theassessment marketwe are experts inproviding solutions foronline exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels,and professional qualifications. Each year … a decadewe havebeen partnering with the world's leading awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more : Responsibilities Assessment Service Consultant is responsible for the organisation and delivery of the operational services for one or more customers, as a member of the Assessment Service Management Team. It … is a customer facing role and will require liaising with both operational counterparts within customer and supplier organisations, and when appropriate senior customer and supplier stakeholders. Assessment Service Consultant is focused on successfully owning and managing the delivery of the operational services for live examinations. They are also responsible for the delivery of an examination session, service from More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

design patterns including Landing zones. Understanding of Cloud-native capabilities as Kubernetes, Docker, etc, cloud native platforms such as OpenShift, Pivotal and EAI/Middleware stacks Understanding of Cloud service management/Operating models Understanding of Data infrastructure solutions such as Hyper converged, Virtualization, Storage, SD WAN An extensive experience and recent proven track record of success in … IT Consulting or IT Management Consulting with regional or global consulting firms (Big 4, SIs or boutiques) with delivery and business development success and growth An established history combining consulting, sales, and delivery; experience delivering workshops, assessments, strategies, roadmaps, designs, and deployment plans. A demonstrated record of creating & executing digital/technology-orientated client transformation programs to drive strategies More ❯

per week (core hours 9:00-16:00, flexible based on meetings and demand) Are you an experienced ICT professional with strong stakeholder engagement skills and a background in service delivery and business relationship management? We're currently recruiting for an ICT Senior Business Partner to join a high-performing public sector organisation on a fixed-term basis … shape, deliver, and continuously improve services that support operational excellence. Key Responsibilities Act as a trusted advisor between ICT and key business stakeholders. Drive improvements in user experience and service delivery aligned to ITIL best practice. Build business cases, conduct resource estimation, and oversee service performance. Lead stakeholder engagement across departments and regional offices. Coordinate service management activities, ensuring supplier performance and SLA compliance. Develop and implement service improvement plans across ICT operations. Key Skills & Experience ? Strong Business Relationship Management and Service Delivery Management experience Proven ability to engage senior stakeholders across complex environments Public sector experience (policing, Home Office or central government highly desirable) Ability to write business cases and conduct More ❯

per week (core hours 9:00–16:00, flexible based on meetings and demand)Are you an experienced ICT professional with strong stakeholder engagement skills and a background in service delivery and business relationship management We’re currently recruiting for an ICT Senior Business Partner to join a high-performing public sector organisation on a fixed-term basis … shape, deliver, and continuously improve services that support operational excellence. Key Responsibilities Act as a trusted advisor between ICT and key business stakeholders. Drive improvements in user experience and service delivery aligned to ITIL best practice. Build business cases, conduct resource estimation, and oversee service performance. Lead stakeholder engagement across departments and regional offices. Coordinate service management activities, ensuring supplier performance and SLA compliance. Develop and implement service improvement plans across ICT operations. Key Skills & Experience Strong Business Relationship Management and Service Delivery Management experienceProven ability to engage senior stakeholders across complex environmentsPublic sector experience (policing, Home Office or central government highly desirable)Ability to write business cases and conduct process mappingExcellent More ❯

ICT Senior Business Partner (367398) needed in Kidlington, £450 per day PAYE Reference: 367398 Responsibilities include Business Relationship Management, Service Delivery, Service Management, ITIL, User Experience, MS Office Suite including Teams, report writing, process mapping, and Supplier Management. This role is hybrid, requiring visits to sites in Hampshire and Thames Valley. The contract duration is … multitasking and prioritization, business case development, resource estimation, and experience in the public sector, Home Office, or policing. Desirable: Experience in writing business cases. Policing experience and BRM/Service Delivery Management experience are highly desirable. This is a full-time role on a temporary contract basis. If interested, please apply on our website with your CV or More ❯

a PLM Technical Lead to join the team. PLM is a sub-section of Enterprise Systems which is part of our Technology Innovation Group (TIG) department. The Product Lifecycle Management (PLM) team covers CAD/CAM/CAE/PLM and Manufacturing Systems. This role will provide the strategic direction for Siemens Teamcenter, leading on projects and development strong … for Teamcenter implementations and integrations. Drive digital transformation initiatives through effective PLM strategies and process improvements. Ensure best practices in configuration, customization, and deployment of Teamcenter modules. Support change management and user adoption through training, documentation, and stakeholder engagement. Monitor system performance and recommend enhancements to improve efficiency and scalability. Collaborate with cross-functional teams to ensure effective project … delivery. Support with reviewing repeat issues to help identify the root cause and implement a permanent solution. Take ownership of major incidents working directly with Head of Service Management. Develop and update technical documentation. Liaise and work with the rest of the PLM team to ensure joined up thinking and development. Require flexibility to work extended or cover out More ❯

a PLM Technical Lead to join the team. PLM is a sub-section of Enterprise Systems which is part of our Technology Innovation Group (TIG) department. The Product Lifecycle Management (PLM) team covers CAD/CAM/CAE/PLM and Manufacturing Systems. This role will provide the strategic direction for Siemens Teamcenter, leading on projects and development strong … for Teamcenter implementations and integrations. Drive digital transformation initiatives through effective PLM strategies and process improvements. Ensure best practices in configuration, customization, and deployment of Teamcenter modules. Support change management and user adoption through training, documentation, and stakeholder engagement. Monitor system performance and recommend enhancements to improve efficiency and scalability. Collaborate with cross-functional teams to ensure effective project … delivery. Support with reviewing repeat issues to help identify the root cause and implement a permanent solution. Take ownership of major incidents working directly with Head of Service Management. Develop and update technical documentation. Liaise and work with the rest of the PLM team to ensure joined up thinking and development. Require flexibility to work extended or cover out More ❯

revenue targets. Key to this is building long term relationships with senior leaders at large organisations and building best in class teams with colleagues at Dorset Software. Key Account Management - Expanding accounts by finding new departments and business areas - Planning and executing account development activities - Forecasting accurate sales pipeline Service Management - Ensuring consultants working on accounts are … supported to provide an excellent service - Owning all aspects of service delivery, including deciding on appropriate blend of services and delivery locations New Business - Taking ownership of leads to qualify, develop and close new business - Generating new business opportunities using initiative to identify and qualify opportunities - Working with clients to explain and identify suitable Dorset Software products and More ❯

Marketing Manager - 12 months - Reading 3 days onsite, 2 days remote - 20-21.50 per hour inside IR35 The Marketing Manager will execute the Observability and Service Management business unit Field Marketing (Demand Gen) Plan for the UK and Ireland market with the potential expansion to other countries in the future. With guidance from the Marketing Director, the … and if/when required, develop, execute and track local and account specific demand generation campaigns. There will be an opportunity to assist with large 3rd Party tradeshow event management as well company owned events. This successful candidate is expected to be in the office 3 days a week minimum in line with the Office Policy. Strong work-ethic … and events. Experience analyzing results and driving improvements into campaigns/tactics. Experience working with Enterprise customers, sales and/or channel partners a plus. Strong project and budget management skills. Excellent interpersonal, written and verbal communications skills. SFDC knowledge Marketing Manager - 12 months - Reading 3 days onsite 2 days remote - 20-21.50 per hour inside IR35 Damia More ❯