19 of 19 Service Manager Jobs in the West Midlands

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked … following roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role ...

Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology … business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager ...

Department : Managed Services Reports to : Operations Manager Shape the Future of Managed Services We're looking for an experienced and people-focused Service Delivery Manager to join our growing Managed Services team. This is a newly created role that offers a unique opportunity to help … define service delivery standards, influence best practice, and make a significant impact on both client experience and team development. As a Service Delivery Manager, you'll be responsible for leading the delivery of exceptional service across multiple client accounts, ensuring operational excellence, strong client relationships ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years … Service Delivery experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer ...

About The RoleWe are actively building diverse teams and welcome applications from everyone. Role: Service Delivery ManagerLocation: Leicester (This Position will be based On-Site)Contract Type: PermanentSalary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearHours: 9.00 … core hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose: The Service Delivery Manager role manages a Customer or portfolio of Customer accounts of annual account revenues between 500k and 4m. The Service ...

Warehouse & Automation Service Delivery Manager We are looking for an experienced Warehouse & Automation Service Delivery Manager to take ownership of the ongoing service delivery, performance and continuous improvement of automated warehouse and logistics systems. You will act as a key point of contact … technology partners, ensuring warehouse automation solutions remain reliable, performant and aligned with operational requirements. This is a highly customer facing role, responsible for managing service performance across complex automated environments and ensuring agreed SLAs, KPIs and contractual commitments are consistently achieved. Key Responsibilities Own the end to end service ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead …/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service ...

Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive … work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team ...

Join OneAdvanced We’re looking for a Senior Service Transition Manager to lead the successful transition of IT services for one of OneAdvanced’s highest-priority customers, while also supporting other key strategic accounts and programmes where needed. You’ll own the end-to-end transition process … operational readiness, you’ll make sure every transition is delivered to a consistently high standard. Working with enterprise-level accountability, you’ll apply OneAdvanced service transition frameworks and best practices to protect customer experience, ensure operational teams are fully prepared, and deliver stable live services from day one. This ...

Service Application Manager – Midlands, UK – INSIDE IR35 *** For our international client based in the midlands, RED is looking for a SAP Service Application Manager for a SAP Rise upgrade project. The consultant is expected to start as soon as possible and for an initial … project is based in the midlands and will require 2 days per week onsite (expenses are not covered) Skills: Solid experience (8+ years)of service delivery management in a complex SAP environment and ability to demonstrate a working, cross-modular knowledge of SAP S/4 HANA Configuration expertise ...

Sharp Business Systems France is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services in a hybrid working environment. You will ensure operational excellence, maintain strong client relationships, and drive continual service improvement across multiple accounts. You will lead … team, manage SLAs and KPIs, and collaborate with onsite teams, technical specialists, service desk, and commercial teams to deliver exceptional customer outcomes. #J-18808-Ljbffr ...

recruiting for a Team Manager to lead a busy Helpdesk team, ensuring the efficient delivery of planned maintenance, reactive works, and customer service activities. You'll be responsible for managing team performance, maintaining service standards, and supporting operational success. Key Responsibilities Lead, motivate, and develop … Customer-focused with excellent organisational abilities. Able to work in a fast-paced environment and manage multiple priorities. Experience within Helpdesk, Facilities Management, Scheduling, Service Desk, or Maintenance environments is desirable. Apply below with your CV or Call Chelsea on (phone number removed) for more information. RG Setsquare ...

Technical Services Manager - MSP, IT Services Provider Shape the Future of Technical Services at this organisation This organisation is more than just an IT provider. Theyre a trusted technology partner helping organisations across the UK embrace modern workplace technologies, strengthen cyber security and transform the way they work. … their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence how they ...

Lead a specialist engineering team supporting some of the UK's most advanced manufacturing facilities. This isn't a high-volume service management role. We're looking for an experienced engineering leader to coordinate a small team of highly skilled Field Service Engineers supporting complex industrial plant … aerospace, automotive, heavy engineering, process plant or industrial automation, we'd like to hear from you. The Role You'll plan and coordinate service activities, support engineers with technical issues, work closely with major manufacturing customers and develop engineering solutions for repairs, upgrades and improvement projects. You'll also ...

Lead a specialist engineering team supporting some of the UK's most advanced manufacturing facilities. This isn't a high-volume service management role. We're looking for an experienced engineering leader to coordinate a small team of highly skilled Field Service Engineers supporting complex industrial plant ...

influence commercial growth and make a real impact? If so, we'd love to hear from you. We're a privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years … genuine autonomy, influence our commercial strategy and play a key role in the continued growth of a business that prides itself on outstanding customer service and long-term client relationships. About You You're a commercially minded relationship builder who enjoys understanding customer challenges, creating tailored solutions and helping ...

Bromsgrove District Council on behalf of the Worcestershire Regulatory Services Technical Services Manager Salary £ 66,163 - £68,772 per annum (Hay Grade 1 01 - 03) Following the promotion of the previous post holder to Director, Worcestershire Regulatory Services is looking for a new Technical Services Manager. The shared … service has delivered Environmental Health and Licensing services on behalf of all six district councils for the last 16 years. The service also discharges petroleum licensing and safety at sports grounds functions for the County Council, and a range of Environmental Health-related functions under contract to other ...

Technical Services Manager - MSP, IT Services Provider Shape the Future of Technical Services at this organisation This organisation is more than just an IT provider. Theyre a trusted technology partner helping organisations across the UK embrace modern workplace technologies, strengthen cyber security and transform the way they work ...