16 of 16 Service Manager Jobs in the West Midlands

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management … point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will … oversee a team of service desk engineers, ensuring exceptional support and service delivery across a growing client base. Key Responsibilities: Lead and mentor a team of service desk engineers, providing day-to-day guidance, coaching, and performance management. Oversee IT service desk operations, ensuring efficient ticket ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users … extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within ...

considered. Job Title: Services Sales Manager Department: Services/Tech Location: 7 Vantage Drive, Sheffield (Hybrid) Reports to: Director of Operations & Service Delivery Direct reports: None Contract: Fulltime, permanent Role Purpose Own the commercial and service relationship for Managed Service clients, ensuring what we sell … deliverable, profitable, andexceeds client expectations. You willmanageinlifeaccounts from a service perspective (QBRs, success plans, project facilitation, service improvements), protect and grow renewals , and win new managed services opportunities across existing andnetnewclients.Youllalso build pricing , administer contract paperwork , and act as the conduit between Account Managers, clients, the Service ...

Service Operations Manager (Stoke-on-Trent) We are looking for a talented Service Operations Manager to join a growing and dynamic team in Stoke-on-Trent. This is an exciting opportunity to play a key role within the Service team, supporting the delivery … services while driving continuous improvement across operational processes. In this role, you will oversee Change, Incident, and Problem Management, ensuring best-practice IT Service Management (ITSM) processes are followed. You will analyse service performance data, identify trends, and work closely with the Service Operations Lead to guide ...

Service Operations Manager Location: Stoke-on-Trent (Onsite - 5 days per week) Salary: £45,000 per annum Clearance: Eligible for SC Clearance About the Opportunity Sanderson Government & Defence is proud to be partnering with a specialist secure ICT provider delivering critical services into the UK Defence, Security … Government sectors. Our client supports highly sensitive, mission-critical environments where service reliability and security are paramount. We are looking for a capable and driven Service Operations Manager to join their team on a full-time onsite basis in Stoke-on-Trent. This role offers ...

Network Service Operations Manager £65,000 £75,000 + benefits Birmingham, West Midlands Hybrid working (2 days onsite) Were partnering with a growing, technology-led business to appoint a Network Service Operations Manager responsible for ensuring operational performance and customer experience across a national … service network . This is a hands-on role at the heart of service delivery, ideal for someone who thrives on improving processes, using data to drive decisions, and ensuring services are reliable, efficient, and customer-focused. The environment includes hardware and software-based infrastructure , including EV charging ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will … oversee a team of service desk engineers, ensuring exceptional support and service delivery across a growing client base click apply for full job details ...

Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management … ensures that IT services align with business needs. The ideal candidate will works closely with technical teams, vendors, and business stakeholders to maintain service stability and enhance user satisfaction, driving a customercentric culture within the TechTeam. The SDM should have a broad understanding of cloud, infrastructure and applications ...

Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days … work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users ...

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role … working closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes - owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan ...

Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management ...

Network Service Operations Manager £65,000 £75,000 + benefits Birmingham, West Midlands Hybrid working (2 days onsite) Were partnering with a growing, technology-led business to appoint a Network Service Operations Manager responsible for ensuring operational performance and customer experience across a national … service network click apply for full job details ...

Service Operations Manager Location: Stoke-on-Trent (Onsite - 5 days per week) Salary: £45,000 per annum Clearance: Eligible for SC Clearance About the Opportunity Sanderson Government & Defence is proud to be partnering with a specialist secure ICT provider delivering critical services into the UK Defence, Security ...

corporate services. The post holder will provide leadership across voice communication technologies, work collaboratively with internal teams and external partners, and contribute to service modernisation, efficiency and value for money. The role also plays a key part in developing staff, supporting out-of-hours service provision, ensuring compliance … with Trust policies, and embedding organisational values into day-to-day service delivery. A full UK driving license is essential for the post. Please note that an international driving license is not accepted. Closing Date: Please be advised that this job advert will close as soon as sufficient applications ...