Konversational - The ServiceNow Customer Workflow Experts
ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and … customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. … direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with More ❯
Konversational - The ServiceNow Customer Workflow Experts
ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and … customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. … direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with More ❯
We at Coforge are hiring ServiceNow Project Manager in Cambridge, UK ServiceNow Project Manager Cambridge, UK (2-3 days from office) 65-70K GBP/annum (6 months Fixed term contract) Job Description Responsibilities: Analyse project management needs and tailor industry best practices to suit environment. Work with cross-functional teams with diverse technical skill More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid/Remote Options
Morgan Philips Group
ServiceNow (ITSM) Transition - ITSM "Project Manager" - 550 pay per day - paid through an umbrella (Inside IR35) Start 17th of November (ESSENTIAL) Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing … up an 'in group' ITSM tool, and the supporting tooling). Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process. Oversee the secure migration of all data and infrastructure and validate that … and providing regular transparent updates. Skills and Experience: Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT service operations, service management, infrastructure, applications, data, Cyber security, and the overarching More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Morgan Philips Specialist Recruitment
ServiceNow (ITSM) Transition - ITSM "Project Manager" - £550 pay per day - paid through an umbrella (Inside IR35) ***Start 17th of November*** (ESSENTIAL)Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: * Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing … up an 'in group' ITSM tool, and the supporting tooling). * Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. * Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process.* Oversee the secure migration of all data and infrastructure and validate that … and providing regular transparent updates. Skills and Experience: * Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. * A strong understanding of ITSM frameworks (such as ITIL). * A strong understanding of IT service operations, service management, infrastructure, applications, data, Cyber security, and the overarching More ❯
Experience: 8+ years (with at least 2–3 years managing ServiceNow projects Warwick/Wokingham - 3 Days a Week. Job Summary: We are looking for a Technical Project Manager (TPM) with hands-on experience managing ServiceNow projects across multiple modules such as ITSM, ITOM, HRSD, SecOps, or custom app development. The ideal candidate will combine project management … discipline with a solid understanding of ServiceNow’s architecture, data model, and delivery methodology. You will be responsible for ensuring successful delivery of projects within scope, time, and budget while maintaining platform integrity and stakeholder satisfaction. Key Responsibilities: Lead end-to-end project execution for ServiceNow implementations, enhancements, and platform upgrades. Collaborate with business and technical stakeholders to … with developers, architects, business analysts, and QA teams to ensure timely and high-quality delivery. Serve as the main point of contact between IT, business teams, and third-party ServiceNow partners or vendors. Manage Agile or hybrid project delivery, using tools like JIRA, Azure DevOps, or ServiceNow Agile. Drive regular status meetings, provide executive updates, and ensure documentation More ❯
We’re seeking an experienced Management Consultant with a strong background in ServiceNow to join our team. The ideal candidate will combine strategic consulting expertise with deep technical knowledge of the ServiceNow platform to help clients optimise their digital workflows and drive transformation across IT, HR, Finance, and Operations. Key Responsibilities: Lead client engagements focused on ServiceNow strategy, implementation, and process optimisation. Assess current service management processes and identify opportunities for automation and improvement. Translate business requirements into effective ServiceNow solutions. Collaborate with stakeholders across business and technology functions to deliver scalable outcomes. Support change management, adoption, and continuous improvement initiatives. Key Skills & Experience: Proven experience in management consulting with a focus on digital transformation … or service management. Strong hands-on knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.). Excellent stakeholder management and communication skills. Ability to bridge business strategy and technical delivery. ServiceNow certification(s) desirable. More ❯
We’re seeking an experienced Management Consultant with a strong background in ServiceNow to join our team. The ideal candidate will combine strategic consulting expertise with deep technical knowledge of the ServiceNow platform to help clients optimise their digital workflows and drive transformation across IT, HR, Finance, and Operations. Key Responsibilities: Lead client engagements focused on ServiceNow strategy, implementation, and process optimisation. Assess current service management processes and identify opportunities for automation and improvement. Translate business requirements into effective ServiceNow solutions. Collaborate with stakeholders across business and technology functions to deliver scalable outcomes. Support change management, adoption, and continuous improvement initiatives. Key Skills & Experience: Proven experience in management consulting with a focus on digital transformation … or service management. Strong hands-on knowledge of ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.). Excellent stakeholder management and communication skills. Ability to bridge business strategy and technical delivery. ServiceNow certification(s) desirable. More ❯
Position Overview- Our client is seeking an accomplished ServiceNow Delivery Manager to lead the successful delivery of ServiceNow solutions and services across multiple business domains. The ideal candidate will possess a strong background in ServiceNow implementation and operations management, with a proven ability to coordinate technical teams, manage client or stakeholder expectations, and ensure consistent, high … quality delivery outcomes. This role is pivotal in driving the adoption and optimization of the ServiceNow platform, ensuring alignment with enterprise goals, operational efficiency, and customer satisfaction. Key Responsibilities- Lead and manage the end-to-end delivery of ServiceNow projects, ensuring adherence to scope, schedule, and budget. Oversee a team of ServiceNow developers, administrators, and business analysts … as the primary point of contact for stakeholders, ensuring clear communication, alignment of priorities, and proactive management of risks and issues. Ensure all solutions are delivered in accordance with ServiceNow best practices, architectural standards, and governance frameworks. Collaborate with product owners, project managers, and technical architects to define and execute delivery roadmaps. Implement and maintain delivery processes, ensuring continuous More ❯
Position Overview Our is seeking a highly qualified ServiceNow Program Manager to oversee the strategic planning, execution, and governance of ServiceNow initiatives across the enterprise. The incumbent will be responsible for managing complex programs that enhance operational efficiency, enable digital transformation, and align with corporate objectives. This role requires a results-oriented professional with exceptional leadership, communication … and organizational skills, as well as a deep understanding of the ServiceNow platform and its application to enterprise service management. Key Responsibilities- Lead and manage the full lifecycle of ServiceNow programs, from strategy and design through implementation and continuous improvement. Partner with business and technical stakeholders to define objectives, establish priorities, and ensure alignment with strategic goals. Oversee … multiple concurrent ServiceNow projects, ensuring adherence to scope, schedule, and budget parameters. Implement governance frameworks and change management processes to ensure program integrity and stakeholder engagement. Monitor key performance indicators (KPIs), manage risks, and provide regular executive-level reporting. Coordinate with internal IT teams, business units, and external vendors to ensure compliance with platform standards and best practices. Maintain More ❯
Cambridge, England, United Kingdom Hybrid/Remote Options
Hays
Join a Leading Semiconductor Company as a GRC & Cyber Risk Manager ! Our client is at the forefront of secure, scalable computing. As part of our Enterprise Security team, you’ll play a pivotal role in shaping how we manage cyber risk across their global operations and supply chain. This is a high-impact contract role for a technical risk … extension) Daily Rate: £700 per day (inside IR35) Location: Cambridge (hybrid – twice per week on-site) Key Responsibilities Lead and enhance Arm’s Information Security Risk Management Framework within ServiceNow IRM. Act as technical SME for ServiceNow IRM, embedding frameworks and best practices. Oversee third-party cyber risk assessments, contract reviews, and supplier monitoring. Conduct post-incident reviews … Collaborate across Enterprise IT and Engineering to identify and manage service security risks. Support AI and automation initiatives to streamline GRC processes. Key Requirements Proven hands-on experience with ServiceNow IRM and risk quantification methodologies. Strong knowledge of ISO 27001, NIST CSF, and NIST SP800-53. Certifications such as CRISC, CISM, CISSP, or FAIR are desirable. Excellent stakeholder management More ❯