Director, Customer Success Management
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
Success aligns on each customer’s needs, strategic objectives, and maturity. Customers are then supported through long-term plans that align the right people, skills, coaching, and oversight to help customers achieve tangible results through Salesforce products. Insights and analysis are provided along the way to drive comprehensive support. … Success in this role is measured across the business by retention of business, customer adoption, license consumption, and employee sentiment. **Requirements & Skills*** Strong communication skills, both written and verbal. Clear, concise communication of customer success strategy, business value, and escalation guidance.* Strong presentation skills. Confidently represent the team ...