Service Desk Manager
- Hiring Organisation
- Rise Technical Recruitment
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £65000/annum Holiday + Pension
have previous experience managing a service desk within an MSP environment or a proven background in customer service leadership. You will possess strong organisational skills, excellent stakeholder management abilities, and sufficient technical understanding to challenge, mentor, and develop service desk engineers while driving service improvements. Offering excellent progression opportunities … technical understanding of IT support environments Experience with ITIL processes and service delivery best practices Knowledge of ISO9001 and ISO27001 standards advantageous Strong leadership, communication, and stakeholder management skills Highly organised, proactive, and capable of thriving under pressure Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts ...