Complaints Insight Specialist
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Nottingham, Nottinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
improvements Contribute to regulatory reporting and external insight, including industry and ombudsman trends Deliver presentations and reports to both technical and non-technical audiences SKILLS AND EXPERIENCE The successful Complaints Insight Specialist will have the following skills and experience: Strong experience working with complaints data within a regulated … environment Advanced Excel skills and confidence handling datasets to generate insights Ability to translate analysis into clear business recommendations Strong stakeholder management and communication skills Experience in root cause analysis and process improvement Comfortable influencing across functions and presenting to varied audiences Exposure to SQL or Google Workspace ...