Field Services Engineer
- Hiring Organisation
- CODEVERSE LIMITED
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £200 - £245 per day
data centre "hands and eyes" support. Record and manage incidents using IT Service Management tools. Deliver excellent customer service while meeting agreed SLAs. Essential Skills & Experience 1–2 years' experience in an IT Support, Service Desk, or Technical Support role. Strong knowledge of Microsoft Windows 10 and Windows 11. … networking concepts (LAN, WAN, TCP/IP). Basic Active Directory administration. Experience supporting desktop and laptop hardware. Strong troubleshooting and analytical skills. Excellent communication and customer service skills. Ability to work independently in an onsite environment. Desirable Skills ITIL Foundation Certification. CompTIA A+ Certification. Microsoft Fundamentals Certification. Experience ...