IT Assistant
- Hiring Organisation
- Reed
- Location
- Swindon, Wiltshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £26,000 per annum, Inc benefits
ticket best practice guide to keep tickets and requestors regularly updated. Serve as support for the IT Service Desk by answering incoming calls. Required Skills & Qualifications: IT-related qualification or apprenticeship. First-class customer service skills. A strong passion for technology and eagerness to learn new skills. Good … understanding of laptop components, Microsoft Office 365, and Windows 10. Excellent analytical and problem-solving skills. Ability to manage workload efficiently under pressure. Exceptional communication skills, both written and verbal, with the ability to interact effectively across all levels of the organisation. Confidence to challenge and improve processes ...