IT Support Officer
- Hiring Organisation
- Reed
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £22.41 - £29.51 per hour
required. Maintain accurate records of incidents, changes and technical solutions. Produce and update technical documentation, procedures and knowledge articles. Support IT asset management and software licensing compliance. Work collaboratively with infrastructure, networking, messaging and client support teams. Liaise with third-party suppliers to resolve technical issues. Participate … will have: Essential Experience Experience working in a technically complex IT support environment. Experience supporting users within a corporate IT setting. Experience troubleshooting hardware, software and infrastructure issues. Experience working with service desk and ticket management systems. Experience producing clear technical documentation and knowledge articles. Essential Skills Strong problem ...