Technical Systems Support Lead
- Hiring Organisation
- Network IT
- Location
- Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
self-service resources. Youll work closely with HR, Finance, IT, Managed Service Provider, and more while owning a rolling 12-month training and engagement plan aligned to wider system release and improvement activity. Key Responsibilities Leadanddelivera digital-firstuserenablementandtrainingstrategy forenterpriseSaaSsystemssupportingFinance,HRandothercriticaldepartments. Design and maintain high-quality in-system guidance (walkthroughs … aligning delivery to system releases and organisational priorities. Produce and maintain clear documentation including process maps, SOPs, training materials, roadmaps, and reports . Lead stakeholder engagement and communications, including super-user groups and system change updates. Maintain SharePoint and collaboration spaces, support team operations, and contribute to continuous ...