Chatbot Content Designer
- Hiring Organisation
- The Citation Group
- Location
- Wilmslow, England, United Kingdom
technology and want to build a career in Conversational AI, this is a great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth … support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge management or content management systems. Strong stakeholder management and communication skills. Ability to work independently and proactively identify opportunities for improvement. ...