3 of 3 Strategic Thinking Jobs in East Sussex

ll play a key role in helping customers achieve measurable outcomes from our platform, while contributing to the growth and maturity of our Customer Success function. You'll combine strategic thinking with hands-on delivery, drawing on your knowledge of the travel industry, product expertise, and commercial awareness. You'll be: As a Senior Customer Success Manager at … ll play a key role in helping customers achieve measurable outcomes from our platform, while contributing to the growth and maturity of our Customer Success function. You'll combine strategic thinking with hands-on delivery, drawing on your knowledge of the travel industry, product expertise, and commercial awareness. You'll be: Forming strategic relationships with a small … handoffs to Support and Training teams, as needed Auditing customers' platform usage, presenting findings along with product updates and demos to drive best practise and feature adoption Holding regular strategic touchpoints, employing tactics such as business reviews, case studies, success stories and success planning to ensure customers achieve their desired outcomes Through those touchpoints, using questioning and listening skills More ❯

in how we deliver our brand and grow online. Reporting to the Head of Ecommerce and working closely with Digital Marketing, CRM, Creative, Tech and Brand, you'll blend strategic thinking with hands-on execution. You'll understand what makes our customer tick and use this to shape a best-in-class onsite journey across discovery, product, checkout More ❯

to the Director of Commercial, you will be responsible for setting, managing, and executing the commercial strategy for Motor Claims (Policyholder). You'll define and lead a forward-thinking, data-driven approach that ensures fair and accurate settlements, maximises commercial outcomes, and drives sustainable value. As a key member of the Commercial Claims senior leadership team, you'll … resources and deliver results. Stay ahead of regulatory, market and competitor developments, assessing potential impacts and proactively shaping strategies, including negotiating bilateral deals where relevant. Develop business cases for strategic investment in capabilities such as analytics, automation, and business transformation. Build and maintain strong relationships with cross-functional stakeholders to ensure alignment and delivery of commercial outcomes. Collaborate closely … enhance the end-to-end Motor Claims journey, including third-party claims. Inspire, coach, and lead the Commercial team to execute day-to-day objectives while driving long-term strategic goals. Essential skills/experience: Significant knowledge of strategy, including a firm understanding of Claims and Risk Management principles and practices. Strategic thinker - able to set a vision More ❯