25 of 25 Support Analyst Jobs in the North of England

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist … team supporting a range of new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities: - Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications Support Analyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist More ❯

End User Support Analyst - Laptop Swaps - Leeds (Onsite Fulltime) Inside IR35 - £290 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. 30 Working days!!! Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities. We … are seeking an End User Support Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as … queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send your up to date CV to Dean Parkes at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for More ❯

Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to … in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its … day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve More ❯

Systems Engineer Support Analyst page is loaded Systems Engineer Support Analystlocations: GBR - Fleet, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 11, 2025 (29 days left to apply)job requisition id: JRSystems Engineer Support Analyst Company: Boeing Defence United Kingdom LimitedRThe Boeing Portal in Fleet, Hampshire houses the Strategic Experimentation … Analysis team whose role is to conduct Operational Analysis, Simulation and Modelling in support of Boeing UK and Europe.The purpose of the role is to work within an established team of Operational Analysts with experience in the Air, Maritime, Land, Cyber and Space domains, to deliver independent, focused and defensible analysis on behalf of European governments and National Defence … requirements. The analysis work undertaken within the Boeing Portal focusses on the provision of hard quantitative evidence that can be used to support business cases for multiple high-level decisions across a broad portfolio of activities.Candidates must therefore have a mathematical background and be comfortable with the provision of empirical evidence in the Defence and Security domains. In addition More ❯

Customer Support Analyst Location: Howden Department: IT Ops Job Type: Full time Contract Type : Permanent About Us. PA Media Group is the UK and Irelands national news agency and a trusted multi-media content provider for print, web, mobile, and broadcast. For over 150 years, weve delivered fast, accurate and dynamic coverage of news, sport, entertainment and more. … welcome and supported. We celebrate diverse backgrounds, experiences and perspectives. If you require adjustments at any stage of the recruitment process, please let us know we are here to support you. The Role. Were looking for a proactive and customer-focused Customer Support Analyst to join our IT Operations team based in Howden, East Yorkshire. In this … ensuring accurate prioritisation through impact and urgency. Diagnose and resolve incidents wherever possible at first contact. Provide clear, timely updates to users, managing expectations throughout. Escalate issues appropriately to support teams or suppliers. Contribute to the Customer Support knowledge base and share knowledge with colleagues. Monitor the IT estate and proactively identify potential issues. About You. To be More ❯

Customer Support Analyst Location: Howden Department: IT Ops Job Type: Full time Contract Type : Permanent About Us. PA Media Group is the UK and Ireland’s national news agency and a trusted multi-media content provider for print, web, mobile, and broadcast. For over 150 years, we’ve delivered fast, accurate and dynamic coverage of news, sport, entertainment … welcome and supported. We celebrate diverse backgrounds, experiences and perspectives. If you require adjustments at any stage of the recruitment process, please let us know — we are here to support you. The Role. We’re looking for a proactive and customer-focused Customer Support Analyst to join our IT Operations team based in Howden, East Yorkshire. In … ensuring accurate prioritisation through impact and urgency. Diagnose and resolve incidents wherever possible at first contact. Provide clear, timely updates to users, managing expectations throughout. Escalate issues appropriately to support teams or suppliers. Contribute to the Customer Support knowledge base and share knowledge with colleagues. Monitor the IT estate and proactively identify potential issues. About You. To be More ❯

IT Support Analyst – Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in the heart of Edinburgh. As they continue to expand their client base across Scotland, they’re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team … a willingness to learn above all else. ✨ What You’ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently ️ Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft More ❯

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts … for future growth and we would love to give you the opportunity to grow with us! Interested? Take a look below to understand what youll be doing as Application Support Analyst: Monitoring and logging application events, system failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage … our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback loops, identifying recurring issues and continuous improvement opportunities. Acting as the single point of IT support out-of-hours, including handling user access requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We More ❯

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. Scroll down for a complete overview of what this … for future growth and we would love to give you the opportunity to grow with us! Interested? Take a look below to understand what youll be doing as Application Support Analyst: Monitoring and logging application events, system failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage … our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback loops, identifying recurring issues and continuous improvement opportunities. Acting as the single point of IT support out-of-hours, including handling user access requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We More ❯

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. Scroll down for a complete overview of what this … for future growth and we would love to give you the opportunity to grow with us! Interested? Take a look below to understand what youll be doing as Application Support Analyst: Monitoring and logging application events, system failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage … our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback loops, identifying recurring issues and continuous improvement opportunities. Acting as the single point of IT support out-of-hours, including handling user access requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We More ❯

Prestigious opportunity within a pioneering technology team for an HPC-Cloud Support Analyst to be dedicated to our ongoing digital transformation. Following a period of significant growth and investment, we are inviting you to join our success story! Working in a hybrid environment in Manchester, flexible working and a market leading benefits package is provided.As our HPC-Cloud … Support Analyst, you will be responsible for:- Introducing new or utilising existing technology in a new way to benefit research Advising on and demonstrating technology capabilities Performing both routine and complex systems maintenance Designing and delivering bespoke technology Investigating replacement and new technology for research If you possess a combination of the following skills, then LETS TALK! Previous … experience in a support role Experience with Linux operating systems Familiarity with HPC technology is advantageous but not essential Knowledge of on-prem and Cloud platforms Ability to use diagnostic tools and monitoring methods for managing platforms Scripting languages such as bash, perl and python In return, you will be rewarded with ongoing training and career development at the More ❯

Prestigious opportunity within a pioneering technology team for an HPC-Cloud Support Analyst to be dedicated to our ongoing digital transformation. Following a period of significant growth and investment, we are inviting you to join our success story! Working in a hybrid environment in Manchester, flexible working and a market leading benefits package is provided. As our HPC … Cloud Support Analyst, you will be responsible for:- Introducing new or utilising existing technology in a new way to benefit research Advising on and demonstrating technology capabilities Performing both routine and complex systems maintenance Designing and delivering bespoke technology Investigating replacement and new technology for research If you possess a combination of the following skills, then LETS TALK … Previous experience in a support role Experience with Linux operating systems Familiarity with HPC technology is advantageous but not essential Knowledge of on-prem and Cloud platforms Ability to use diagnostic tools and monitoring methods for managing platforms Scripting languages such as bash, perl and python In return, you will be rewarded with ongoing training and career development at More ❯

problem solving? Are you a tech savvy, customer service professional or administrator who loves staying organised and making sure customers walk away smiling? Were recruiting a Front Desk Product Support Analyst a quick-thinking multitasker to be the friendly first face of our Product Consultant team. If you love learning new software, enjoy variety in your day, and … feel supported, confident, and satisfied. Working closely with our Scientific Product Consultants, youll help bring new systems to life from preparing documentation and coordinating logistics to providing hands-on support during rollouts. Youll be responsible for configuring software, setting up user accounts, managing permissions, and fine-tuning workflows. When issues pop up, youll log and triage them quickly, troubleshoot … where you can, and escalate anything complex to our specialist teams. Youll also manage our e-learning platform, track user progress, support virtual training sessions, and even lend a hand with product demos, proposals, and capturing customer requirements during the pre-sales process. We are looking for experience in a customer support, technical support, or software-focused More ❯

Job Title: Application Support Analyst Location: Newcastle upon Tyne Work Mode: Onsite Role Type: Permanent Experience: Graduates or up to 8 years of experience My client, a leading provider of technology solutions within financial services, is seeking an Application Support Analyst. This role involves investigating and resolving business-critical application and infrastructure issues, improving operational efficiency, and … and resilience; manage business continuity processes. Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams. Qualifications: Prior experience in global application support (financial services preferred, not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders, end More ❯

Job Title: Application Support Analyst Location: Newcastle upon Tyne Work Mode: Onsite Role Type: Permanent Experience: Graduates or up to 8 years of experience My client, a leading provider of technology solutions within financial services, is seeking an Application Support Analyst. Do not wait to apply after reading this description a high application volume is expected for … and resilience; manage business continuity processes. Implement changes/releases, enforce change management, and conduct post-change reviews with dev/test teams. Qualifications: Prior experience in global application support (financial services preferred, not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders, end More ❯

About Us: We are a forward-thinking company based in Manchester, committed to providing exceptional IT support to our employees and clients. Our culture is built around teamwork, learning, and continuous improvement. The Role: We are looking for an enthusiastic Junior IT Support Analyst to join our growing IT team. You’ll be the first point of … smooth day-to-day operations. This is an excellent opportunity to develop your IT skills and gain valuable experience in a supportive environment. Key Responsibilities: Provide first-line technical support via phone, email, and in person Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions … Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac operating systems Strong communication skills and a can-do attitude Willingness to learn and take on new challenges Right to work in the UK More ❯

growth. Find your future with us. The Boeing Portal in Fleet, Hampshire houses the Strategic Experimentation & Analysis team whose role is to conduct Operational Analysis, Simulation and Modelling in support of Boeing UK and Europe. The purpose of the role is to work within an established team of Operational Analysts with experience in the Air, Maritime, Land, Cyber and … behalf of European governments and National Defence requirements. The analysis work undertaken within the Boeing Portal focuses on the provision of hard quantitative evidence that can be used to support business cases for multiple high-level decisions across a broad portfolio of activities. Candidates must therefore have a mathematical background and be comfortable with the provision of empirical evidence … directly with customers and other Boeing colleagues. Responsibilities and Focus Typical Focus Areas are as follows : Market Analysis : Reviewing potential military uses of Boeing products through quantitative means to support the growth of the Boeing business for new and existing markets. Force Structures Analysis : Using the full spectrum of Operational Research techniques (soft and hard) to develop internal and More ❯

Are you an IT support professional looking for a new challenge? Are you seeking a permanent role with excellent training and progression opportunities? In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including Microsoft Office 365, Windows 11, and specialist legal applications. … and career development Hybrid working (1 day WFH per week) Exposure to varied technologies and IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office 365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment More ❯

Overview Provide advanced technical support for Gray Dawes Products operational products and ensure the smooth operation of our global travel technology. Responsibilities Support the business in achieving company & departmental SLAs & KPI's. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. Investigate major incidents and recurring problems … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

training and progression opportunities. Our client are looking for candidates eager to expand their current skillset and knowledge via training and accreditations. The successful candidate will be providing technical support to our clients wide variety of customers. This will be provided both onsite and remotely and you will be resolving server, application, networking and hardware incidents in an efficient … work scheme * Private medical cover * Pension scheme Next Steps? If you would like to know anything more about this role or even just want to hear what other IT Support/Infrastructure positions I have that may also be a good match for you then please apply to this advert or email me directly @ You must be fully eligible More ❯

considered for this position. Our client are looking for candidates eager to expand their current skillset and knowledge via training and accreditations. The successful candidate will be providing technical support to our clients wide variety of customers. This will be provided both onsite and remotely and you will be resolving server, application, networking and hardware incidents in an efficient … work scheme * Private medical cover * Pension scheme Next Steps? If you would like to know anything more about this role or even just want to hear what other IT Support/Infrastructure positions I have that may also be a good match for you then please apply to this advert or email me directly @ You must be fully eligible More ❯

About our Client: Nigel Wright have been appointed to support Neptune North with multiple hires into their Newcastle office. Neptune North are a Joint Venture between Oliver Wyman and Rokos Capital Management specialising in providing premium technology consulting services.Neptune North pride themselves on employing and developing the very best talent in the North East. As such, if you are … continuity processes. Implement changes and releases, enforcing change management processes, and driving post-change reviews, working with development and testing teams. Skills & Knowledge: Experience working within a global application support team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification More ❯

date: commencing 10th October 2025 Interview expected to take place in the week following shortlisting: commencing 13th October 2025 The jobholder will be responsible for the provision of IT Support & Implementation Services to all users of the Trust's range of IT Hardware and Software, in line with Trust policies and procedures. As part of a team of Desktop … Support Analysts, the jobholder will manage their workload using the Helpdesk database system, investigating and resolving hardware and software faults within tight KPI and SLA timescales to ensure end user expectations are met. Main duties of the job IT Support serves all of the Trust's 6000+ staff, across the two main sites, Bradford Royal Infirmary & St Lukes … Service Desk currently solves around 70% of all issues at the first point of contact, with the remainder of more complex issues being passed on to the team of Support Analysts The jobholder will be working as part of the IT Support Team, providing cover between the hours of 07.00am through to 5.00pm, Monday to Friday. About us More ❯

Dynamics 365 CE Application Analyst - Hybrid - (Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and More ❯