18 of 18 Support Analyst Jobs in the North of England

automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes … Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk ...

Infrastructure & Support Analyst - Leeds - 12 Month Fixed Term Contract - £45,000 per annum A fantastic opportunity has arisen for an Infrastructure & Support Analyst to join a law firm on a 12 Month Fixed Term Contract basis. Key Responsibilities Support and troubleshoot Microsoft 365, Windows … Windows Server 2019/2022, Active Directory, Group Policy, Exchange Online, Intune, Entra and Teams. Build, configure and support laptops, mobile devices and endpoint hardware via MDM tools. Administer and support Cisco Meraki firewalls, switches and Wi-Fi access points. Monitor infrastructure environments proactively and assist with infrastructure ...

Digital Systems Support Analyst Location: Chapeltown, Sheffield (Office-based, 9am5pm) Contract: Full-Time Company: Alcium Software Salary: £22,000 Start Your Career in Data, Systems & SaaS Technology Were looking for a motivated Digital Systems Support Analyst to join a friendly, close-knit team working … excellent opportunity for someone starting their career in technology, data, or digital systems . Youll gain hands-on experience working across delivery, support, and data functions, helping build and improve the systems our clients rely on every day. If youre curious, detail-focused, and eager to learn, this role ...

First Line Support Analyst - Salesforce/CRM Hybrid - North West (Runcorn area) Competitive Salary + Benefits Healthcare/Regulated Environment We're currently supporting a well-established healthcare organisation who are investing heavily into their digital platforms and customer systems. They're looking for a First Line Support Analyst to join their internal applications team supporting a Salesforce-based platform used by both internal teams and external healthcare professionals. This is a great opportunity for someone coming from an Application Support, CRM Support or Service Desk background who enjoys troubleshooting issues, supporting users ...

Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work … within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform complex data corrections and bulk updates using SQL and internal support tools. Escalate ...

Senior IT Support Analyst Hours: 35 hours per week, Monday to Friday on a rota between 7:00am and 7:00pm, plus 1 in 6 weekend on-call support We're looking for an experienced Senior IT Support Analyst to join our Technology team. This … technical issues, mentoring colleagues, and delivering outstanding customer support. The Role Act as an escalation point for complex application and infrastructure issues. Provide technical support via phone, email and onsite assistance. Mentor and support junior Service Desk team members. Manage and resolve incidents, service requests and user issues ...

Technical Support Analyst Knutsford- on site £28-30K A Technical Support Analyst is required for our technology client. You will provide advanced technical support across platforms and services. You'll handle escalated issues, troubleshoot complex faults, and work closely with internal teams to deliver … excellent customer outcomes. Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on-prem systems Escalate complex issues to Level 3 with clear documentation Communicate professionally ...

Technical Support Analyst Knutsford- on site £30K - £32K A Technical Support Analyst is required for our technology client. You will provide advanced technical support across platforms and services. You'll handle escalated issues, troubleshoot complex faults, and work closely with internal teams to deliver excellent ...

Senior IT Support Analyst Hours: 35 hours per week, Monday to Friday on a rota between 7:00am and 7:00pm, plus 1 in 6 weekend on-call support We're looking for an experienced Senior IT Support Analyst to join our Technology team. This ...

Application Support Analyst/Engineer x 2 - New Roles! £25k - £40k + Excellent Benefits Package A leading software house in central Bath requires an Application Support Analyst/Engineer to assist in delivering a first class, professional service to both internal and external customers. … team member, you will provide timely and efficient application and technical support to existing customers. Suitable candidates will have Strong experience of providing application support across a range of bespoke products. Good technical understanding of SQL databases Experience of database integrations to third party solutions Excellent verbal ...

This is an exciting opportunity to join a company within the fintech space. They are looking for an Junior Support Analyst to support clients in using their platform and services. This role combines customer support with data analysis, offering the opportunity to work closely with product … through platform features and functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support documentation Support client onboarding and user setup Maintain accurate and high-quality client data Gather and communicate customer feedback to internal teams Maintain ...

Junior Network Support Analyst - New Role £27,500 (rising to £30,000) plus excellent benefits. Keywords: Networking, Cisco, SIP, Fortinet, WAN, Telephony, ITIL A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. This is an excellent opportunity … join an organisation willing to invest in your growth and development! Suitable candidates will have the folloiwng: Experience in a 1st or 2nd Line support role providing support on networking issues. Excellent verbal and written communication skills coupled with exceptional attention to detail, and a commitment to customer ...

Deskside Support Analyst Location: Manchester Salary: £28,000 - £35,000 Fully onsite role (5 days per week) Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? In this highly rewarding role … leading global law firm in Manchester, you will be providing 2nd line deskside support across hardware, software and meeting rooms. Responsibilities: Providing deskside support to users across hardware, software and collaboration platforms Acting as a point of triage for escalated incidents and ensuring issues are investigated correctly Supporting ...

Role: IT Operations Support Analyst Type: Contract (6 Months) Location: Northwich, UK Work Model: Fully Onsite (5 days in office) Payrate: 18 GBP/hr on PAYE What You'll Do: Troubleshoot and resolve incidents, perform root-cause analysis, and handle hardware and software change requests. Provide both … onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT support ...

Application Support AnalystSheffield + Hybrid working (2 office, 3 home)Up to £45,000 Your new roleThe Applications Support Analyst will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. … supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes. ResponsibilitiesDeliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Investigate, troubleshoot and resolve incidents and service requests ...

Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving licence and access to a vehicle are essential ...

Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington.Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations … partnering closely with customers across the full life cycle from design to in-service support. This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting end users while ...

Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues … work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests ...