1 to 25 of 37 Support Consultant Jobs in the UK

1st Line Business Central Support Consultant Wolverhampton - Hybrid £28,000 - £30,000 We are seeking a 1st Line Business Central Support Consultant to join a growing support team, providing high-quality assistance to customers with their Business Central concerns and challenges. The role involves troubleshooting issues, resolving queries, and recommending effective solutions to meet client … needs. The ideal candidate will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service. 1st Line Business Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received by phone, email and via a portal to ensure required … unresolved issues to a Team leader. Ensuring incidents and requests are resolved within set SLAs. Contribute to the creation and update of Knowledge Base articles. 1st Line Business Central Support Consultant Key Skills and Experience: Ideally a minimum of 1 year experience working with Business Central in either consulting, support or as a Key/Super user More ❯

Application Support Consultant Remote £40,000 - £45,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Consultant to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £40,000 to £45,000 per More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your … skills in a supportive, hybrid working environment. To apply for the role of Sage X3 Support Consultant you must have: Customer support experience in resolving software issues Experience of Sage X3 customer support A car and driving licence, able to commute daily to GU52 Right to live and work in the UK on an unrestricted basis … customer issues and business impact, assigning appropriate priority levels. Demonstrate strong call management skills, handling quick wins, urgent issues, and ongoing reprioritisation. Record details, accurate information and track all support calls from initiation to resolution. Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Provider clear documentation of issues and resolutions to support More ❯

Job Title: Sage Support Consultant Location: Home based Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Sage Support Consultant you will provide first line telephone and remote support to customers for a range of Sage Products and third party add on products. Who are we … on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to … the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or More ❯

Sage Support Consultant – Hampshire/Hybrid £35,000-£45,000 A growing tech consultancy are seeking a dedicated Support Consultant to join their growing team. As a Sage consultant you will provide remote support to customers for a range of Sage Products. You’ll play a key role in supporting customers by resolving issues … your skills in a supportive, hybrid working environment. What you’ll be doing · Accurately assess customer issues and business impact, assigning appropriate priority levels. · Responding to and resolving Sage support queries via telephone, email and remote access · Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. · Receiving and answering telephone calls or emails … from customers on the support helpdesk to work towards resolving cases · Record details, accurate information, and track all support calls from initiation to resolution. · Provide clear documentation of issues and their resolutions to support future problem-solving efforts. · Identify and address recurring issues, collaborating with the team to implement lasting solutions. Key Skills · Strong expertise in software More ❯

excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through … code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: Bytes Software Services are currently seeking an experienced Security Support Consultant to join their valued team of motivated engineers in delivering first class support to their customers. Bytes’ experienced engineers are the lynchpin of our business and … proud to act as an extension of our client's IT teams, delivering best in breed support and service to our customers. Each support consultant receives full support, training, and unlimited career progression in this challenging and varied role within a fun, dynamic team. Your proven track record of delivering excellent customer support will mean More ❯

Sage X3 Support Consultant - UK based I’m partnered with a leading UK based Sage partner that delivers end-to-end ERP solutions across Sage X3, Intacct, and related products. As their client base and project complexity continue to grow, they’re looking for a Sage X3 Support Consultant to join their established support team … and play a key role in providing exceptional post-implementation service. This is an excellent opportunity for an experienced Sage X3 Consultant who enjoys problem-solving and client interaction but prefers a support-focused role without extensive travel. You’ll join a collaborative team of 10+ specialists, working closely with consultants and clients to ensure smooth system performance … and issue resolution. Key Responsibilities Provide high-quality technical and application support for Sage X3 and integrated solutions Act as an escalation point for complex client issues and project-related queries Collaborate with consultants to ensure seamless handovers from project delivery to support Troubleshoot, resolve, and document technical issues efficiently Share knowledge across the team and contribute to More ❯

Sage 200 Support Consultant – Remote within the UK £40,000-£47,000 plus benefits A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. … The Role You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit · Solid experience supporting Sage 200 (finance, commercials … such as Sicon, Draycir, Eureka, or CIM. · Strong troubleshooting and SQL/database skills · Excellent communication and customer service abilities. · Sage certifications are a plus. Key Responsibilities · Deliver remote support for Sage 200 and related products. · Diagnose and resolve software and configuration issues. · Manage and prioritise client support tickets effectively. · Test and deploy bespoke software solutions. · Keep up More ❯

Application Support, Timetabling - TimeEdit, Celcat, Scientia, Student records, HR , Finance, SQL, Power BI, Excel, SAAS, Technical Configuration, Json, XML, UML. Agile, Waterfall,. My leading client has an opportunity for an Application Support Consultant/Implementation consultant - you must have experience working in the higher education area on SAAS implementations such as - Timetabling, Student Records platforms … must have previous experience of implementing a SaaS product and have experience of a full project life cycle i.e. requirements gathering, configuration, testing, training deployment and post go live support and be skilled at running workshops and discovery sessions. You must have experience working alongside project managers, solution architects and system and business analysts Technical Skills Hands on experience More ❯

Application Support, Timetabling - TimeEdit, Celcat, Scientia, Student records, HR , Finance, SQL, Power BI, Excel, SAAS, Technical Configuration, Json, XML, UML. Agile, Waterfall,. My leading client has an opportunity for an Application Support Consultant/Implementation consultant - you must have experience working in the higher education area on SAAS implementations such as - Timetabling, Student Records platforms … must have previous experience of implementing a SaaS product and have experience of a full project life cycle i.e. requirements gathering, configuration, testing, training deployment and post go live support and be skilled at running workshops and discovery sessions. You must have experience working alongside project managers, solution architects and system and business analysts Technical Skills Hands on experience More ❯

Application Support, Timetabling - TimeEdit, Celcat, Scientia, Student records, HR , Finance, SQL, Power BI, Excel, SAAS, Technical Configuration, Json, XML, UML. Agile, Waterfall,. My leading client has an opportunity for an Application Support Consultant/Implementation consultant - you must have experience working in the higher education area on SAAS implementations such as - Timetabling, Student Records platforms … must have previous experience of implementing a SaaS product and have experience of a full project life cycle i.e. requirements gathering, configuration, testing, training deployment and post go live support and be skilled at running workshops and discovery sessions. You must have experience working alongside project managers, solution architects and system and business analysts Technical Skills Hands on experience More ❯

Application Support, Timetabling, Student records, HR , Finance, SQL, Power BI, Excel, SAAS, Technical Configuration, Json, XML, UML. Agile, Waterfall,. My leading client has an opportunity for an Application Support Consultant/Implementation consultant – you must have experience working in the higher education area on SAAS implementations such as – Timetabling, Student Records platforms and we able … must have previous experience of implementing a SaaS product and have experience of a full project life cycle i.e. requirements gathering, configuration, testing, training deployment and post go live support and be skilled at running workshops and discovery sessions. You must have experience working alongside project managers, solution architects and system and business analysts From a technical point of More ❯

Application Support, Timetabling - TimeEdit, Celcat, Scientia, Student records, HR , Finance, SQL, Power BI, Excel, SAAS, Technical Configuration, Json, XML, UML. Agile, Waterfall,. My leading client has an opportunity for an Application Support Consultant/Implementation consultant - you must have experience working in the higher education area on SAAS implementations such as - Timetabling, Stude click apply More ❯

About the Role: Are you passionate about delivering exceptional customer support and have hands-on experience with Sage 200c? We’re looking for a Sage Support Consultant to join our clients dynamic support team, providing first-line assistance to clients across a range of Sage products and third-party add-ons. What you'll be doing … Responding to and resolving support queries via phone, email, and remote access. Managing and prioritising support tickets to meet SLAs. Investigating data issues and producing reports. Staying up to date with the latest software updates and patches. Collaborating with internal teams to identify training and technology improvement opportunities. Promoting best practices and continuous improvement across the department. What … Hound, Sicon, and Eureka. Strong communication skills and a customer-focused mindset. Proficiency in Microsoft Office and remote access technologies. Analytical thinking and attention to detail. Experience in a support environment resolving customer tickets. Why Join? Be part of a collaborative and forward-thinking team. Opportunity to work with leading technologies and clients. Supportive environment focused on personal development More ❯

Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd … line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days & 3 from home (with … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects More ❯

Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd … line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days & 3 from home (with … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects More ❯

difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push … the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together … we make a world of difference. We’d love your help. And we’ll support you all the way. Discover more at www.necsws.com Job Description As a Revenue and Benefits Support Consultant in our Government team, you’ll be helping our customers resolve their software issues and answer enquiries. You will be building relationships with customers, and More ❯

A leading global consultancy are offering the opportunity for an experienced FIS Quantum/Echos Support Consultant to join one of their Fortune 100 client on a major transformation program. This is an excellent opportunity to join a world-class treasury technology environment, providing end-to-end support for FIS Quantum and Echos treasury management systems. In … a complex, global environment. You’ll work closely with internal treasury teams, IT, and external vendors to troubleshoot, maintain, and enhance Quantum and Echos functionality. Key Responsibilities Provide comprehensive support for FIS Quantum and Echos treasury management systems. Maintain and manage static data within the Quantum environment to ensure system consistency and accuracy. Troubleshoot and resolve Enterprise Workflow Framework … EWF) issues, including authoring and fixing workflows. Collaborate with treasury stakeholders to ensure smooth operation of In-House Banking, Cash Forecasting, and Intercompany Settlement processes. Support and optimise bank statement and cashflow interfaces, ensuring timely and accurate data flow. Configure and troubleshoot Cash Xplorer to enhance cash visibility and reporting. Work with Oracle/SQL Server databases, writing and More ❯

world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our … People First management approach. Excited? Let's see what it takes What you will do: Provide exceptional customer support via chats and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working … other departments of various IT companies What you need to succeed in this role: Native Japanese and English communication skills At least 6 months of experience in a customer support role Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a More ❯

Join a dynamic team focused on innovative Epicor ERP solutions. We are seeking an Epicor Application Support Consultant to join our client's team, providing crucial support within the Epicor Kinetic team. Core benefits include a company car or car allowance and medical insurance. Key Responsibilities and Skills Required: - Proficient in Epicor ERP, with a focus on … communication abilities to liaise with both technical and non-technical stakeholders - Ability to work independently and collaboratively within a team environment - Experience in delivering high-quality customer service and support This role offers an exciting opportunity for candidates with a passion for technology and a commitment to delivering exceptional support. If you are ready to contribute your expertise and More ❯

We are looking for a highly motivated Dynamics CRM/365 CE Support Analyst/Consultant to join a Dynamics focused Microsoft partner. This consultancy are well established in the D365 CE and Power Platform market and are moving to employee owned in the near future which will bring added benefits to their employees! They are looking for … a D365 CE Support Analyst/Consultant to join their team and play a vital role working with their customers in both a support and consultancy capacity. You will play a key role in maintaining and improving the quality of support to both internal and external customers. Handling a range of issues, act as an escalation … point for complex cases, and provide consultancy services to existing clients. Essential Skills and Experience * 5+ years' experience providing application support and administration for Microsoft Dynamics 365 Customer Engagement (CE) * Previous experience in a similar role (ideally within a Microsoft Partner or multi- customer environment) * Demonstrable experience delivering consultancy or enhancement work for existing customers, including requirement gathering, scoping More ❯

An excellent opportunity has arisen for a dedicated Sage X3 Support Consultant to join our clients' team, where you'll play a key role in supporting their customers by resolving issues with Sage X3 ERP, Sage Intacct, and their proprietary X3CloudDocs solution and plugins. This is an exciting opportunity to work with cutting-edge software while growing your More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯