1 to 25 of 34 Support Engineer Jobs in the West Midlands

IT Support Engineer - up to 30K + 2x Overtime - Tamworth An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity … and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. IT Support Engineer experience: * Windows 7 and Windows 10 Operating Systems * Office 365 Email Solutions * Exchange 2007/2010/2013/2016 Mailbox Management * Active Directory Users/Computers … are logged, managed and that SLAs are met * Microsoft Office Applications * Prior experience working within a Managed Service Desk provider (beneficial) * Proven experience resolving incidents quickly by using remote support tools * Exposure to HP and Dell hardware. We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis More ❯

ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits LOCATION: Coventry, West Midlands (CV7 … REQUIREMENT: Candidates MUST have a full driving licence and access to their own transport. JOB OVERVIEW We have a fantastic new job opportunity for an ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT … infrastructure components and software applications. Working as the ICT Technician/IT Support Engineer you will deliver a professional ICT service that adds value and facilitates the achievement of educational outcomes and offers high quality, professional project management to develop the service. As the ICT Technician/IT Support Engineer you will be responsible for managing More ❯

Are you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality … Competitive Annual Salary. Opportunity to work for a stable and growing business Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday). The Role: The Technical Support Engineer will play a vital role in the company. Prepare tool drawings using CAD software for CNC cutting and press knives Interpret and create technical drawings with precision … Provide site support to contractors and customers as needed Investigate and report customer complaints, agreeing on corrective actions Assist the Technical Manager with daily operations and complex technical enquiries Lead research and development projects, including testing and product trials Support the Technical Department with various tasks, including customer communication and trade exhibitions The Candidate: The ideal candidate for More ❯

Are you the kind of Cloud Support Engineer who sees a bottleneck and instinctively reaches for code? We are looking for a Cloud Infrastructure Engineer to join our Product team and keep our cloud infrastructure running smoothly, securely, and smartly. You ll take ownership of infrastructure issues, dive into Azure and AWS environments, and automate anything that … us down. From troubleshooting networking, VMs, and firewalls to fine-tuning Ansible playbooks and Terraform templates, you ll be hands-on, proactive, and always looking for smarter ways to support our platforms. You ll work closely with DevOps to manage releases, improve helpdesk processes, and keep us aligned with security frameworks like ISO27001 and PCI-DSS. Role: Cloud Support Engineer, Cloud Engineer, Cloud Infrastructure Engineer, Cloud Operations Engineer, Cloud Systems Engineer, Platform Support Engineer Salary: £45k - £55k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Hybrid (2 days in the office) Office is in Ludlow, Shropshire. PLEASE More ❯

Are you the kind of Cloud Support Engineer who sees a bottleneck and instinctively reaches for code? We are looking for a Cloud Infrastructure Engineer to join our Product team and keep our cloud infrastructure running smoothly, securely, and smartly. You’ll take ownership of infrastructure issues, dive into Azure and AWS environments, and automate anything that … us down. From troubleshooting networking, VMs, and firewalls to fine-tuning Ansible playbooks and Terraform templates, you’ll be hands-on, proactive, and always looking for smarter ways to support our platforms. You’ll work closely with DevOps to manage releases, improve helpdesk processes, and keep us aligned with security frameworks like ISO27001 and PCI-DSS. Role: Cloud Support Engineer, Cloud Engineer, Cloud Infrastructure Engineer, Cloud Operations Engineer, Cloud Systems Engineer, Platform Support Engineer Salary: £45k - £55k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Hybrid (2 days in the office) – Office is in Ludlow, Shropshire. PLEASE More ❯

IT Support Engineer Full time – hybrid workingSalary - £35,000Hours 8.30 – 5.00pm (Monday to Friday) We are currently recruiting on behalf of a growing, design-led retail business for a permanent IT Support Engineer to join their internal Business Systems team based on the outskirts of Birmingham . This is a great opportunity for someone confident supporting … play a key role in keeping the business running smoothly day-to-day, while also supporting IT projects and systems improvements. What you’ll be doing as an IT Support Engineer: Providing 1st/2nd line support to internal users across multiple locations Managing and maintaining hardware, software, and peripherals Supporting user onboarding, Microsoft 365, Active Directory … SAP B1, FileMaker) Collaborating with third-party vendors and MSPs to resolve issues Creating documentation and maintaining knowledge bases (Jira, Confluence) What we’re looking for as an IT Support Engineer: Proven background in IT support, ideally across mixed environments (Windows, macOS, mobile) Strong working knowledge of Microsoft 365, AD/Azure, networking (Ubiquiti/Meraki), and More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective … delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd … line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation More ❯

3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Technology has partnered with a leading MSP near Solihull to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do More ❯

Technical Support Engineer (Industrial/Electrical) £49,000 - £55,000 + Training + Overtime + Progression + Excellent Benefits + Training on bespoke machinery + Medical + Private Health Care + 2x Yearly bonus Telford, Commutable from Wolverhampton, Shrewsbury, Stafford, Market Drayton, Cannock Are you a Technical Support Engineer from a looking to work for a … management position for a leading company, where you will be upskilled through training on bespoke machinery with excellent company benefits. This well renowned company are looking for a Technical Support Engineer. They have a strong reputation for staff retention and progression, as well as offering great employee benefits. This role would suit an Technical Support Engineer looking … for further training and long-term progression in a company offering excellent benefits and the chance to further earnings through overtime. The Role: Technical Support of specialist machinery Full training provided Excellent benefits The Person: Electrical Technical Support Engineer Manufacturing background Commutable to Telford BBBH261232 To apply for this role or to be considered for further roles More ❯

Technical Support Engineer (Industrial/Electrical) 49,000 - 55,000 + Training + Overtime + Progression + Excellent Benefits + Training on bespoke machinery + Medical + Private Health Care + 2x Yearly bonus Telford, Commutable from Wolverhampton, Shrewsbury, Stafford, Market Drayton, Cannock Are you a Technical Support Engineer from a looking to work for a … management position for a leading company, where you will be upskilled through training on bespoke machinery with excellent company benefits. This well renowned company are looking for a Technical Support Engineer. They have a strong reputation for staff retention and progression, as well as offering great employee benefits. This role would suit an Technical Support Engineer looking … for further training and long-term progression in a company offering excellent benefits and the chance to further earnings through overtime. The Role: Technical Support of specialist machinery Full training provided Excellent benefits The Person: Electrical Technical Support Engineer Manufacturing background Commutable to Telford BBBH(phone number removed) To apply for this role or to be considered More ❯

Technical Support Engineer ( Service Department) Worcester Based £16.05 - £20.40/hr (c. £31k - 39k) Band 7 - 9 (DOE) About the Job The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the … industry for many years. Due to increased investment, our client now has a requirement for a Technical Support Engineer working within the UK Service Department (UK Sales) for the Spares Department and reporting to the UK Service Manager. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak. Job Description The Role This is a technical role, supporting … customers along with breakdown and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their More ❯

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up … skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the … team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities More ❯

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really up … skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination of the … team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities More ❯

Are you ready to take your career to the next level? This exciting opportunity as a Technical Support Engineer offers you the chance to work with cutting-edge technology, delivering exceptional service to customers and driving innovation in the telecommunications industry. With a competitive salary, outstanding benefits, and opportunities for growth, this role is perfect for someone looking … make a real impact in a dynamic and rewarding environment. What You Will Do: - Diagnose and resolve technical issues, ensuring long-term solutions are implemented effectively. - Provide advanced troubleshooting support for escalated incidents from Tier 1, showcasing your expertise. - Analyse and resolve software, hardware, and networking problems across diverse systems. - Perform remote installations of cloud-based telephony systems, ensuring … seamless integration. - Deliver training and onboarding support to users, ensuring optimal utilisation of hardware, software, and services. - Investigate and resolve end-user technical issues, maintaining high service standards. What You Will Bring: - Experience in supporting internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, and Ethernet. - Strong knowledge of IP networking, including DHCP, DNS, VPN, NAT, and VoIP. - Proven More ❯

Are you ready to take your career to the next level? This exciting opportunity as a Technical Support Engineer offers you the chance to work with cutting-edge technology, delivering exceptional service to customers and driving innovation in the telecommunications industry. With a competitive salary, outstanding benefits, and opportunities for growth, this role is perfect for someone looking … make a real impact in a dynamic and rewarding environment. What You Will Do: - Diagnose and resolve technical issues, ensuring long-term solutions are implemented effectively. - Provide advanced troubleshooting support for escalated incidents from Tier 1, showcasing your expertise. - Analyse and resolve software, hardware, and networking problems across diverse systems. - Perform remote installations of cloud-based telephony systems, ensuring … seamless integration. - Deliver training and onboarding support to users, ensuring optimal utilisation of hardware, software, and services. - Investigate and resolve end-user technical issues, maintaining high service standards. What You Will Bring: - Experience in supporting internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, and Ethernet. - Strong knowledge of IP networking, including DHCP, DNS, VPN, NAT, and VoIP. - Proven More ❯

Technical Support Engineer Burntwood £37,000-40,000 Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical Support Engineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from … be doing: Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives. Interpreting and creating detailed technical drawings. Providing hands-on support to contractors and customers on-site as needed. Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity. Leading research and … in Engineering. Proficiency in AutoCAD or SolidWorks . Strong technical problem-solving skills with the ability to interpret and communicate technical specifications. A proactive approach with the confidence to support clients both in-house and on-site. What's on offer: A competitive salary package. The chance to work on exciting R&D projects. Career growth in a supportive More ❯

Technical Support Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on … and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule). Lead the commissioning More ❯

Job Title: Unified Communications (UC) Support Engineer Location: Telford Salary: £26,000 per annum + Quarterly KPI Bonus Are you passionate about technology and customer service? Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving? We're looking for a motivated Unified Communications Support Engineer to join our support team in Telford. What You'll Be Doing Deliver high-quality technical support to business customers via phone, email, and remote tools Assist with the setup, configuration, and troubleshooting of business internet and hosted telephony systems Diagnose and resolve issues related to call quality, system configuration, registration failures, and hardware/software problems Provide guidance on standard procedures … and escalate more complex issues to senior engineers Proactively suggest improvements to support tools, documentation, and processes What You'll Need 1-3 years of technical support experience (preferably within telecoms or UC environments) knowledge of hosted telephony, IP networking, and connectivity (e.g. routers, VoIP) Familiarity with UC platforms such as Gamma Horizon , Cisco Webex , iPECS , or similar More ❯

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving. Our client is a well established manufacturer, providing quality products to their customers throughout the UK. Key Responsibilities: Create CAD drawings for … CNC cutting and press knives Interpret and produce technical drawings Provide product guidance and solve technical issues Support contractors and customers on-site (ad hoc) Respond to technical enquiries and assist day-to-day operations Lead R&D projects including reverse engineering, testing and trials Attend trade shows and meetings to offer technical input Interpret UK/European standards … and Building Regulations Collaborate with procurement on material specs Generate product guarantees and check drawings Support lab testing and packaging development Organise drop testing and create technical documentation For this Technical Support Engineer role, the successful candidate will have: Strong AutoCAD & Solidworks skills and technical drawing experience Engineering degree or equivalent Good understanding of manufacturing processes Ability More ❯

Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an IT Support Engineer on a Fixed Term basis. Responsibilities: The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers: Support the training of staff to adopt … and maximise the use of IT systems Support the delivery of 1st/2nd Line Support Assist with the IT aspects of office moves, onboarding new suppliers and systems MS Teams and SharePoint housekeeping - maintenance, reviews and archive Manage 3rd party software - comms, licences, etc. Monitor, respond and manage the IT mailbox Create and maintain the IT licence … register Requirements: Commercial experience supporting Office 365, SharePoint, Teams and IT security packages Experience supporting and managing Microsoft Teams in a large organisation At least 2 years of IT Support, including 1st/2nd line experience Knowledge of server maintenance and/or network management Demonstrable experience delivering a high level of customer service Experience working with 3rd parties More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯