St. Neots, Cambridgeshire, East Anglia, United Kingdom
Omega Resource Group
Job Title: Technical Support & Training Manager Location: St Neots - with travel to customer locations as required Pay Range/details: £45,000 Contract Type: Permanent Omega are supporting a leading distributor within the Turfcare and Agricultural Machinery industry in their search for a Technical Support & Training Manager . This is a key leadership role responsible for driving excellence in product support and customer service across all divisions, while also overseeing the dealer and service network performance. This role is ideal for a highly organised technical leader who thrives in a customer-focused environment and is … passionate about delivering training and aftermarket support strategies to a national network. Key Responsibilities - Technical Support & Training Manager Deliver technical product and training support to dealers, service centres and end users across all product lines. Manage the warranty department, field-based service teams and technical supportMore ❯
Job Summary The Technical SupportManager will support our Web and Mobile Mapping Software for domestic and international customers. This role joins a dynamic team that enjoys working with complex applications and products that utilize software, GIS, engineering, and problem-solving skills. As an integral part of … the IQGeo Customer Support Team, this key customer-facing role supports IQGeo products for customers in the Utility and Telecommunications markets. This role requires a high degree of autonomy while working with remote teams both internally and directly with customers, and able to troubleshoot technical problems and provide software … solutions, acting as a Subject Matter Expert (SME) for a team of support engineers. Supervisory Responsibilities Will have 3+ direct reports - Technical Support Engineers, Senior Support Engineers Duties/Responsibilities Problem solving skills, providing consulting to clients based on current operational processes and their fit with IQGeo More ❯
Technical SupportManager Love Turf? Love Tech? Love a Challenge? If you get a buzz from making grass greener (literally) and helping people get the best from top-tier turfcare equipment, this could be your dream job! This company has been keeping the UK and Ireland's golf … courses, sports pitches, and green spaces in pristine condition for over 40 years. They don't just sell world-class machinery - they train, support, and innovate to make sure every blade of grass gets the care it deserves. Now, they need a passionate, problem-solving, people-focused expert to … idea of working with cutting-edge turf technology, building relationships with dealers and customers, and being the go-to person for all things product support, keep reading This isn't just another desk job - you'll be out and about, working with cutting-edge turfcare machinery, solving technical challenges More ❯
Technical Support & Training Manager - Agriculture/Landscaping vacancy in Cambridgeshire (088lw) Our client, who deliver a comprehensive selection of products and practical solutions in the landscaping, ground maintenance, fleet management, agriculture and farming, across the UK and Ireland, are seeking a Technical Support & Training Manager in … the Operations division. The role will be based in Cambridgeshire, with some travel to customer sites. You will lead and co-ordinate the product support activities of all Divisions in the UK, whilst enhancing focus on customer aftermarket support. The job purpose is to enhance and to continue to … optimum standards in supporting the needs of the end user customers. To develop initiatives and strategies for the delivery of high standards of customer support and services in line with SLA document and commitments. Key Responsibilities Deliver technical product support and training support for our clients network More ❯
We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring … strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to … ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the More ❯
fundamental to the running and success of our studio. The Operations Team consists of IT & Information Security, Localisation, HR & Talent, Studio Communications, Customer & Technical Support, Finance, Legal, Procurement, Operations, Facilities, Health & Safety and Catering. Our Operations teams help provide support to the whole of Frontier, enabling our development More ❯