Job Title: Digital Operations Manager/IT Manager/IT Operations SupportManager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced … Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role … operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful More ❯
Technical SupportManager Flat Roofing Systems Job Title: Technical SupportManager Flat Roofing Systems Job reference Number: 936041-6516-2550 Industry Sectors: Roof refurbishment, Flat Roofing, Roofing, Waterproofing, Single Ply, Waterproof membranes, Bitumen membranes, Structural Waterproofing, Cold Liquid Applied Systems, Green Roofs, Concrete Repair, Damp Proofing … Membranes, Sales Surveyor, Surveyor, Technical Support, Technical Advisor Area to be covered: South London, Kent, East Sussex & Surrey Remuneration: £42,000 - £49,000 + annual bonus Benefits: Company car, excellent pension scheme, death in service, phone, IT equipment & 20 days annual leave The role of the Technical SupportManager Flat Roofing Systems will involve: Technical Assistant position supporting the Technical Manager with all flat roofing systems such as; felt roofing, green roofing systems, bitumen membranes, hot melt roofing, cold liquid applied waterproofing, waterproof roof coatings, single ply, structural waterproofing etc Working closely with Field Sales More ❯
Technical SupportManager Overhead Lines Ref 76993 Vacancy title Technical SupportManager Overhead Lines Location: National Talented people are the key to our success About us: Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. … to create great results for our customers, partners and ourselves. The role: We have a fantastic opportunity within our Energy business for a Technical SupportManager within the Overhead Lines department. The Technical SupportManager role will work as part of the technical support team … supporting the pre-construction, training, resourcing and methodology departments. Responsibilities: Provide technical support and insight to our tender teams Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams. Maintain a digital library of Construction Work Instructions More ❯
Technical SupportManager Overhead Lines Ref 76993 Vacancy title Technical SupportManager Overhead Lines Location: National Talented people are the key to our success About us: Morgan Sindall provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. … to create great results for our customers, partners and ourselves. The role: We have a fantastic opportunity within our Energy business for a Technical SupportManager within the Overhead Lines department. The Technical SupportManager role will work as part of the technical support team … supporting the pre-construction, training, resourcing and methodology departments. Responsibilities: Provide technical support and insight to our tender teams Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams. Maintain a digital library of Construction Work Instructions More ❯
St. Neots, Cambridgeshire, East Anglia, United Kingdom
Omega Resource Group
Job Title: Technical Support & Training Manager Location: St Neots - with travel to customer locations as required Pay Range/details: £45,000 Contract Type: Permanent Omega are supporting a leading distributor within the Turfcare and Agricultural Machinery industry in their search for a Technical Support & Training Manager . This is a key leadership role responsible for driving excellence in product support and customer service across all divisions, while also overseeing the dealer and service network performance. This role is ideal for a highly organised technical leader who thrives in a customer-focused environment and is … passionate about delivering training and aftermarket support strategies to a national network. Key Responsibilities - Technical Support & Training Manager Deliver technical product and training support to dealers, service centres and end users across all product lines. Manage the warranty department, field-based service teams and technical supportMore ❯
Job Title: Customer SupportManager Location: North London, ideal locations would be Watford, Slough, Amersham, Reading Package: £40k+ base salary with £500 allowance when on call. Job Purpose: My client is a SaaS provider of emergency notification/crisis management communications. Their innovative solutions support clients globally … in the successful management of incidents and emergencies. The tasks of the Customer SupportManager will include general office administration and customer support tasks to ensure the business contributes to driving sustainable growth. The ideal candidate will be competent in prioritising and working with little and at … times no supervision. They will be self-motivated and trustworthy. Responsibilities: Support Sales Team in setting up demo accounts and new customer accounts Provide 1st Level telephone or online customer support (full product and service training will be given) Create and update records in databases with customer and More ❯
Technical Implementation & SupportManager Join our clients dynamic team and make a difference! Location - Epping -Office based. Monday - Friday. Salary £50,000 - £55,000 (DOE) Why join our client's team? Be part of a forward-thinking team shaping the future of IT and eDelivery solutions. Gain hands … a tech-savvy professional looking to make a significant impact? Our client is on the hunt for a motivated and detail-oriented Technical Implementation & SupportManager! If you have a passion for technology and a foundation in computer science, this might just be the perfect opportunity for you. … Position Overview: As the Technical Implementation & SupportManager, you will play a pivotal role in leading projects, engaging with customers, and collaborating with the wider team to ensure seamless integration of software and systems. You will be the go-to expert for technical support, ensuring exceptional service More ❯
A highly successful business with circa 2,000 employees is looking for an accomplished IT SupportManager to join its team based in Birmingham, on an initial 6 month contract. Please note this role is Outside IR35 and offers a hybrid working pattern - you will be able to … work from home 2 or 3 days per week. In order to be suitable for this role you must be a highly capable IT SupportManager with proven experience of leading successful IT teams in an enterprise environment. You will be ITIL certified and have proven experience of … leading change projects and improving IT support provision. In this role you will lead a 10 person IT support team and be focussed on delivering a proactive and effective service to the business. You will serve as the figurehead for support operations throughout the business and will More ❯
Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Refresco Drinks UK Limited
Company description: . Job description: Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical SupportManager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance … to make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical SupportManager Refresco UK Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary … 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the Customer Technical SupportManager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are met in More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
ClearCourse
Company description: Senior SupportManager Location: Waterlooville Role Type:Full-Time, Permanent This role is responsible for leading and managing the Customer Support teams for Swan and The EPOS Bureau to deliver a world-class support service to the customers, and ensuring a strong, fit for … purpose and effective customer support capability. Accountable for overseeing all levels of support teams and ensuring customer satisfaction is meet at all times. Job description: What Youll Be Doing: Manage and support the Customer Support Managers to support their teams Manage KPIs and ensure that … SLAs are met across all the support function. Coach and mentor the Customer Support Managers, providing them with the tools they require to carry out their daily roles Carry out performance management and regular one to ones for the Customer Support Managers, identifying areas of growth and More ❯
Bradford, West Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
IT SupportManager Location: Bradford (BD4) | Hybrid: 3 days on-site Salary: £55,000-£60,000 + £550/month car allowance or company car + benefits Type: Permanent | Hours: Monday-Friday, flexible within 8am-6pm An established and growing organisation in Bradford is looking for an experienced … IT SupportManager to lead their internal support function. You'll be stepping into a business that's investing heavily in its technology and systems, offering a rare opportunity to take ownership of the support function, build a high-performing team, and help shape the future … of service delivery. Why this role? Ownership - You'll lead a team of six, overseeing everything from first-line support to infrastructure. Impact - With big changes underway, you'll be in a strong position to influence processes and improvements. Flexibility - Hybrid working (3 days on-site), flexible hours within More ❯
Employment Type: Permanent
Salary: £55000 - £60000/annum £550 per month car allowance
to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose As the Application SupportManager , you will be responsible for ensuring the stable and high-performing operation of applications across our Retail Technology business. This role plays … a critical part in managing support teams, refining support processes and tools, and driving service excellence for our SaaS offerings, in-house applications, and third-party systems. You will collaborate closely with stakeholders from TechOps, IT Service Desk, Engineering, and Business teams to ensure seamless service delivery. Additionally … you will contribute to the ongoing modernization of our technology stack, ensuring we continuously improve and innovate our application support strategies Key Responsibilities: Own Application Support Lifecycle: Ensure end-to-end support for critical business applications, meeting SLAs and availability targets. Incident & Problem Management: Lead resolution and More ❯
Application SupportManager/Systems Lead Greater Manchester - Hybrid Are you an experienced IT professional ready to lead the charge in transforming systems delivery and support within a collaborative, people-driven business? Do you thrive on building relationships, driving change, and ensuring technology truly serves the people … who use it? If so, then this could be the perfect opportunity for you! About the Role Were looking for a passionate Application SupportManager/Systems Lead to take ownership of our clients diverse business applications portfolio. Youll lead a high-performing team of Application Support … internally and externally, and being the go-to expert for system improvements, delivery and support. What Youll Be Doing Oversee all application and systems support, development, testing, and delivery Lead and mentor the Application Support & Development Team Build trusted partnerships with internal stakeholders and external suppliers, negotiating SLAs More ❯
Application SupportManager/Systems Lead Greater Manchester - Hybrid Are you an experienced IT professional ready to lead the charge in transforming systems delivery and support within a collaborative, people-driven business? Do you thrive on building relationships, driving change, and ensuring technology truly serves the people … who use it? If so, then this could be the perfect opportunity for you! About the Role Were looking for a passionate Application SupportManager/Systems Lead to take ownership of our clients diverse business applications portfolio. Youll lead a high-performing team of Application Support … internally and externally, and being the go-to expert for system improvements, delivery and support. What Youll Be Doing Oversee all application and systems support, development, testing, and delivery Lead and mentor the Application Support & Development Team Build trusted partnerships with internal stakeholders and external suppliers, negotiating SLAs More ❯
Technical Customer SupportManager required to join our clients growing team. You will provide leadership and technical support to our Customer Support Engineers, ensuring their products maintain high performance and quality standards. As Technical Customer SupportManager key responsibilities include: Lead & Develop: Manage and … coach a team of 6 Customer Support Engineers, guiding them to success while fostering a collaborative, high-performance culture. Solve & Innovate: Take charge of troubleshooting and resolving faults on our complex products, working closely with Engineering and Production to implement improvements. Customer Impact: Play a vital role in maintaining … provide critical technical support. Skills Required: Bachelors degree in physical sciences or engineering. At least 5 years of experience in field service or technical support, ideally with complex engineered products. Knowledge of mechanical, electronic, and optical systems, and experience with CRM systems. If you are enthusiastic about leading a More ❯
Application SupportManager/Systems Lead – Greater Manchester - Hybrid Are you an experienced IT professional ready to lead the charge in transforming systems delivery and support within a collaborative, people-driven business? Do you thrive on building relationships, driving change, and ensuring technology truly serves the people … who use it? If so, then this could be the perfect opportunity for you! About the Role We’re looking for a passionate Application SupportManager/Systems Lead to take ownership of our client’s diverse business applications portfolio. You’ll lead a high-performing team of … Application Support & Development professionals while working closely with project teams, business stakeholders, and key suppliers to deliver real impact across the organisation. This role is all about leading with confidence, fostering strong relationships both internally and externally, and being the go-to expert for system improvements, delivery and support. More ❯
Digital Service Operations & SupportManager The Digital Service Operations & SupportManager is responsible for the effective deployment, operation, and continuous support of digital service solutions. This role oversees a team that trains, qualifies, and assists field teams to ensure seamless service execution and high customer … satisfaction. Reporting to the Head of Digital Service Solutions, the manager collaborates closely with Digital Product Managers and Product Care Management to integrate, maintain, and optimize digital services on a global scale. Key Responsibilities: Strategic Responsibilities: Service Digital Portfolio Execution: Lead the implementation and operationalization of digital service solutions … to enhance efficiency and effectiveness. Support HBU and LSUs with digital service solution delivery (e.g., edge-device configuration, commissioning of data acquisition units, IoT provisioning and configuration, etc.) Training & Certification: Develop and implement certification pathways to equip field teams with the necessary skills for digital service operations. Process Standardization More ❯
Desktop SupportManager - Central London - £40,000 - £50,000 I am working with an exiting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line) Role: Desktop SupportManager Salary: £40-50k Location More ❯
Technical & Coordination SupportManager At Assystem, our mission is to accelerate the energy transition worldwide. With over 55 years of expertise in highly regulated sectors, our 7,500 Switchers globally deliver cutting-edge engineering and project management solutions. Join us and be part of one of the top … class projects like Hinkley Point C. Together, we'll innovate and shape tomorrow's energy solutions. Job Description The Job Mission As Technical & Coordination SupportManager (NSSS) , you'll be at the heart of delivering critical Nuclear Steam Supply System (NSSS) installations at Hinkley Point C. Your future … Ensure compliance with HSE regulations and maintain strict quality control standards. Coordinate hydro-pressure testing and documentation handover for commissioning. Provide technical expertise to support installation sequences and resolve engineering challenges. Manage contractor deviations and maintain clear communication with project stakeholders. Monitor and validate project progress, ensuring smooth execution More ❯
Job Summary The Technical SupportManager will support our Web and Mobile Mapping Software for domestic and international customers. This role joins a dynamic team that enjoys working with complex applications and products that utilize software, GIS, engineering, and problem-solving skills. As an integral part of … the IQGeo Customer Support Team, this key customer-facing role supports IQGeo products for customers in the Utility and Telecommunications markets. This role requires a high degree of autonomy while working with remote teams both internally and directly with customers, and able to troubleshoot technical problems and provide software … solutions, acting as a Subject Matter Expert (SME) for a team of support engineers. Supervisory Responsibilities Will have 3+ direct reports - Technical Support Engineers, Senior Support Engineers Duties/Responsibilities Problem solving skills, providing consulting to clients based on current operational processes and their fit with IQGeo More ❯
Thank you for taking your time to read about this Helpdesk SupportManager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you … passionate about cyber security and understand the importance of making sure technology is secure? Do you have experience in a 2nd line support role using a ticketing system? Would you rather be part of a small organisation where everyone knows each other than a large company where you're … This role is a key part of TecSec's daily operations, not only will you be the primary contact for 2nd and 3rd line support issues, but you will also lead the IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical More ❯
Application Development SupportManager (Siebel/Dynamics365/CRM) £95-100k + Permanent Benefits Flexible working - London - 2X a week on-site My client is a leading financial institute, looking to recruit an Application Development SupportManager, with experience implementing and supporting web applications capable More ❯
alternative investments, insurance, banking, and pension markets. Charles River was acquired by State Street in October 2018. Background: Core activities and needs are: Experienced Manager of support teams, ideally in the front office. Basing decisions on data and support process insight, incorporating feedback and client input. Good … domain experience, ideally front office. Providing business/functional support for investment management or trading systems. Role and Responsibilities: Reporting to the SaaS Operations and Support Senior Managing Director EMEA, this role is based in our London offices and is key to supporting the growth and complexity of … application support. This team is the owner of many client interactions and impacts the success of relationships with both EMEA and global clients. The Supportmanager will work with Global and Regional Heads of Delivery peers across Operations, Support, and projects as well as Relationship management, and More ❯
businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. Key job responsibilities We're seeking an Enterprise SupportManager to lead a team of Technical Account Managers (TAM) based in Greater China Region. Our TAMs are trusted advisors who help some … These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You'll help craft and execute strategies to drive our customers' adoption and … AWS services. As a leader you will: Manage and Grow a Business - You will own the profit and loss of a multi-million dollar support business that is part of one of the fastest growing businesses in Amazon. Engage Customers - Collaborate with global Sales Leadership to develop strong customer More ❯