IT SupportTechnician Purpose The role of IT SupportTechnician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT SupportTechnician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT SupportTechnician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities … Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote More ❯
Guiseley, Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment Limited
2nd Line IT SupportTechnician Ilkley - Office based Up to £35,000 per annum Join a Collaborative MSP Team in Ilkley. Our client is looking for a 2nd Line IT SupportTechnician to join a growing MSP. This is a varied, hands-on role where you’ll support local businesses across a range of technologies … working as part of a dynamic and collaborative team, this is the opportunity for you. In this role, you will take on responsibilities spanning 1st, 2nd, and 3rd Line support, ensuring seamless service for their clients. This includes resolving everyday technical issues, tackling more advanced problems, and leading impactful IT projects. Key Responsibilities Client-Centric Support Across All … Levels: Provide expert 2nd and 3rd Line support, resolving escalated and complex technical issues with a focus on client satisfaction. Contribute to 1st Line support when required, answering calls, assisting with basic queries, and ensuring smooth day-to-day operations. Build strong, trust-based relationships with clients, delivering both remote and on-site support. As part of a More ❯
St. Mellons, Cardiff, South Glamorgan, Wales, United Kingdom
Excelerate Technology Ltd
IT SupportTechnician – Join a Growing Team of Innovators at Excelerate Technology Location: Office Based in Cardiff | Salary: £26,000–£28,000 (depending on experience) At Excelerate, we’re passionate about technology and the impact it has on critical services. As a leading provider of advanced communications and technology solutions for emergency services, government agencies, and vital sectors … running smoothly and efficiently. If you're an experienced IT professional looking for a new challenge, we want to hear from you! What You’ll Do As an IT SupportTechnician, you'll play a pivotal role in: Supporting network and IT systems: Troubleshooting hardware, software, and network issues to keep operations running smoothly. Optimising system performance: Monitoring … servers and network devices. Maintaining security: Supporting network security improvements, including VPN setup and data protection. Working on exciting projects: Collaborating on key IT tasks and projects, including potential support for proprietary hardware, satellite, AV, and CCTV equipment. Engaging with the broader business: Ensuring our systems are running smoothly and meeting both internal and customer requirements. What You Bring More ❯
staff across nine UK locations, Xerox IT Services aims to help SME organisations work smarter. That means expertise in identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a customer's return on investment. Xerox IT Services provides agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those … smarter business outcomes. About the role: Technical Specialists play an integral role in providing a high-quality IT support services to our customers for the Glasgow, Scotland location. The primary function of the role is to act as a 3rd line engineer that takes ownership of escalated IT support calls, due to either their high technical or priority … nature. The individual should be comfortable liaising with customers over the phone or email, possess a familiarity of Xerox IT clients and the ability to access all relevant support tools and information as required. In addition to the above, Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests More ❯
expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 2nd Line IT SupportTechnician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything … to our Service Desk Team Leader and based at our Bristol City Centre office, you will play a key role in delivering 2nd Line, End user compute and Desktop Support to approx. 1350 users covering cutting edge hardware, software and infrastructure technologies. You will have the opportunity to combine both end-user support with more technical hands-on … for our Bristol office, you could equally be working in our Plymouth office, as the role will require regularly travel between these 2 offices. The role: Provide timely technical support to a diverse group of onsite and off-site Ridge employees Based at our Bristol City Centre office with occasional travel to other client sites Responding to incidents and More ❯
This is a great new opportunity for an experienced IT SupportTechnician to join a small team working from their office in Cullen and is ideal for someone who‘s located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation has … cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the IT SupportTechnician position? Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Diagnosing and … Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the IT SupportTechnician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies – Understanding of TCP/IP More ❯
Employment Type: Permanent
Salary: £12.75 - £13.50/hour depending on knowledge & experience
This is a great new opportunity for an experienced IT SupportTechnician to join a small team working from their office in Cullen and is ideal for someone whos located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation has been … cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the IT SupportTechnician position: Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Diagnosing and … Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the IT SupportTechnician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies Understanding of TCP/IP More ❯
Employment Type: Permanent
Salary: From £12.75 to £13.50 per hour depending on knowledge & experience
IT SupportTechnician Key Responsibilities: Provide telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within our ticketing system. Diagnose and troubleshoot complex hardware, software, cloud, and network issues to resolution. Perform in-depth analysis of system logs, event logs, and other data to identify root causes of issues … and Network systems, Software applications & Email systems Collaborate with vendors and third-party providers to resolve technical issues and escalate as necessary. Essential Skills: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies – Understanding of TCP/IP, Routing, DHCP, DNS, VPN and network security (proxy servers More ❯
The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT SupportTechnician to join the team in our Cheltenham office. This role … snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the IT support team and any other reasonable task as advised from time to time. Escalating IT issues … and maintaining comprehensive documentation for IT processes, procedures and troubleshooting guides. Assisting in IT projects, including system upgrades, migrations, and new technology implementations. Provide 1st and 2nd line technical support to end-users, resolving hardware and software issues via phone, ticketing system and in-person We would love to hear from if you have: Previous experience in a similar More ❯
Heage, Belper, Derbyshire, England, United Kingdom
Elevate Technology Group Ltd
Job Title: IT SupportTechnician Location: Belper, Derbyshire Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for an enthusiastic IT SupportTechnician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with … a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment. You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts. Key Responsibilities: • Provide 1st and 2nd line support to internal users across … new user accounts and devices• Assist with system upgrades and project rollouts• Maintain accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows 10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
1st Line IT SupportTechnician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £25,500 per annum + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park About us: BrightSkye are your friendly Coatbridge based IT Support partner that will make technology … that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT SupportTechnician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high quality technical support … issues, you will play a key role in delivering technical assistance, resolving issues, and ensuring smooth day to day operations of all IT systems. Main Responsibilities: • Provide first line support for hardware, software, and network-related issues via phone and ticketing system. • Perform troubleshooting on desktops, laptops, mobile devices, printers, and peripheral equipment. • Support users with Microsoft Office More ❯
Stapeley, Nantwich, Cheshire, England, United Kingdom
QA
better breeding and genetics. They now have an opportunity for you to become a hands-on member of their global IT service desk, delivering high quality customer focused IT support during EMEA hours. Responsibilities: Provide day-to-day on-site support at our Stapeley office and other remote UK locations. Deliver remote support to users across multiple … party suppliers where necessary, ensuring resolution and stakeholder satisfaction. Install, configure and troubleshoot hardware, operating systems (mainly Windows 11) and core productivity tools (e.g. Microsoft 365). Manage and support access controls, user provisioning, file permissions, and endpoint security. Support virtual and physical infrastructure including VPN, remote access services and storage management. Assist with support and maintenance … of Microsoft Azure, Microsoft 365, Dynamics 365 and Intune. Support delivery of IT projects including office launches, infrastructure refreshes, and digital workplace initiatives. Act as one of the primary IT points of contact for colleagues on-site, ensuring consistent communication and excellent customer experience. Desirable skills: Understanding of Windows 10/11, Microsoft 365, and basic networking concepts (IP More ❯
You must be able to drive on-site daily to Snetterton area*** IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. A charity organisation are looking for an IT SupportTechnician who can work on-site in their Snetterton office. You must be able to drive on site daily, and some rare travel may … be required to their other sites across the UK (reimbursed costs) The role will encompass both the Helpdesk and IT Technician responsibilities to include new builds and repairs, network and server maintenance, telecoms improvements as well as project support. Experience with (most of) the following are required: Windows Operating Systems (Pro/Enterprise & Server) Windows Server - DHCP, DNS, Active … Directory, Print and Networking (including routers, switches, cabling, APs) Mobile Operating Systems (Android & iOS) M365 administration (including Entra ID, Intune, SharePoint, Exchange Online) IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. More ❯
We have an exciting opportunity for an IT SupportTechnician to join our well-established client in Farnborough.MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team, who are … and succeed. Our client is an IT Managed Services company that supports the Education sector. You will be based at a stunning and reputable private school in Farnborough. IT SupportTechnician - What will you be doing day-to-day? You will be working at the college to deliver first-class IT support services to staff and pupils. … Fi, end user devices, cloud hosted systems. You will be a key member of the onsite IT team, also working closely with the team plus relevant staff onsite. IT SupportTechnician - Overview: You will be primarily responsible for the IT infrastructure and helpdesk service, ensuring the college maintains safe, reliable, and scalable IT systems that facilitate the college More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 3rd Line IT SupportTechnician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything … to our Service Delivery Manager and based at our head office in Oxford, Woodstock, you will play a key role in delivering 3rd line, end user compute and Desktop Support to approx. 1350 users covering cutting edge hardware, software and infrastructure technologies. You will have the opportunity to combine both end-user support with 3rd Line/infrastructure … support and system maintenance tasks ensuring a real diversity of duties. The Role Working with the entire Technology team including Service Desk, L2 and SAM/HAM team on escalated issues, support, major incident management and knowledge transfer Resolving issues for Ridge in accordance with agreed procedures Administer and maintain the Ridge network and infrastructure Administer the VMware More ❯
Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
IT SupportTechnician Hybrid Working in Exeter Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications SupportTechnician to be the go-to tech expert for … their regional offices. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic opportunity for someone … grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯
IT SupportTechnician 5 Days onsite in London Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications SupportTechnician to be the go-to tech expert … at our London headquarters. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic opportunity for … grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯
SupportTechnician Location: Bedfordshire Job Type: Full-Time, Permanent Salary: 30-38k doe Benefits: 28 days inc BHS + Company pension + Private healthcare About the Role Were looking for an experienced and proactive SupportTechnician to join our fast-paced MSP team. Youll play a critical role in delivering top-tier 1st and 2nd … line support to multiple clients across a variety of industries. This role offers a dynamic workload, combining remote troubleshooting, on-site visits, and hands-on involvement in project deployments. Responsibilities Deliver responsive 1st and 2nd line technical support via phone, remote tools, and client site visits Troubleshoot and resolve a wide range of issues related to desktops, servers … Maintain accurate service desk records using Atera, ensuring timely ticket updates and resolutions in line with SLAs Escalate complex issues appropriately, maintaining clear communication with clients and internal teams Support client infrastructure, including regular system checks, patching, backups, and monitoring Participate in project work such as onboarding new clients, cloud migrations, hardware rollouts, and software upgrades Assist with client More ❯
SupportTechnician Location: Bedfordshire Job Type: Full-Time, Permanent Salary: 30-38k doe Benefits: 28 days inc BHS + Company pension + Private healthcare About the Role Were looking for an experienced and proactive SupportTechnician to join our fast-paced MSP team. Youll play a critical role in delivering top-tier 1st and 2nd … line support to multiple clients across a variety of industries. This role offers a dynamic workload, combining remote troubleshooting, on-site visits, and hands-on involvement in project deployments. Responsibilities Deliver responsive 1st and 2nd line technical support via phone, remote tools, and client site visits Troubleshoot and resolve a wide range of issues related to desktops, servers … Maintain accurate service desk records using Atera, ensuring timely ticket updates and resolutions in line with SLAs Escalate complex issues appropriately, maintaining clear communication with clients and internal teams Support client infrastructure, including regular system checks, patching, backups, and monitoring Participate in project work such as onboarding new clients, cloud migrations, hardware rollouts, and software upgrades Assist with client More ❯
SupportTechnician Location: Bedfordshire Job Type: Full-Time, Permanent Salary: 30-38k doe Benefits: 28 days inc BHS + Company pension + Private healthcare About the Role Were looking for an experienced and proactive SupportTechnician to join our fast-paced MSP team. Youll play a critical role in delivering top-tier 1st and 2nd … line support to multiple clients across a variety of industries. This role offers a dynamic workload, combining remote troubleshooting, on-site visits, and hands-on involvement in project deployments. Responsibilities Deliver responsive 1st and 2nd line technical support via phone, remote tools, and client site visits Troubleshoot and resolve a wide range of issues related to desktops, servers … Maintain accurate service desk records using Atera, ensuring timely ticket updates and resolutions in line with SLAs Escalate complex issues appropriately, maintaining clear communication with clients and internal teams Support client infrastructure, including regular system checks, patching, backups, and monitoring Participate in project work such as onboarding new clients, cloud migrations, hardware rollouts, and software upgrades Assist with client More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 1st Line IT SupportTechnician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything … they do, whilst creating a culture where you can thrive and do your best work. Reporting to our Senior 2nd Line IT SupportTechnician and based at our head office in Oxford, Woodstock, you will play a key role in providing support to a diverse group of approx. 1350 users, responding to incidents and requests in line More ❯
Dunnockshaw, Burnley, Lancashire, England, United Kingdom
Cummins Mellor Recruitment
Role Overview: My client, a market leader in their industry are looking for an exceptional individual to join their small IT Team as an IT Technician, supporting 1st and 2nd line technical operations, you will provide outstanding technical support, troubleshooting, and maintenance to users at all levels of the organisation. The Role: Act as the initial point of … contact for all IT support requests and incidents, providing friendly and effective front-line (1st line) and more complex (2nd line) support to colleagues. Diagnose and resolve IT issues across hardware (PCs, laptops, printers, peripherals), software applications, and relevant business systems. Escalate unresolved issues to higher technical support as required, ensuring timely communication and updates to end … users. Support the setup, configuration, and deployment of new hardware and software, ensuring all devices are fully operational and compliant with IT policies. Perform routine system administration tasks, such as user account management, access rights, password resets, and network connectivity checks. Document IT incidents, procedures, and resolutions accurately within the service management system. Contribute to the maintenance and security More ❯
LU3, Leagrave, Luton, Streatley, Central Bedfordshire, Bedfordshire, United Kingdom
David Horn Ltd
Are you passionate about tech and enjoy helping others solve problems? We’re looking for a proactive IT SupportTechnician to join our growing team. You'll be the go-to person for all things IT, ensuring smooth day-to-day operations and providing top-tier support to our customers and internal users around general IT support and support of our unique range of products. Our industry is unique and offers a wide range of challenges so flexibility and accountability in your role are huge assets to bring with you. The Role: This is an opportunity to join a growing global business that has 40 years of history behind us. We are continually evolving in … of our growth. Our management platform was designed in house and is being rolled out across a number of our customers. Based in our Bedfordshire office, as an IT SupportTechnician, you'll be responsible for supporting our customers and internal users by resolving technical issues, maintaining systems, and assisting with hardware/software setups. You’ll play More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Adept Resourcing Engineering
1st/2nd line IT Technician - Manufacturing Location : Rotherham Hours : 35 hours/week - Monday to Friday 9:00-5:00 Salary : £26,000 - £32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme We are exclusively supporting our highly sucessful manufacturing client Rotherham based manufacturer in … of a 1st/2nd line IT technician. Due to continued international growth they are looking to further enhance our internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. This role is to be based on-site at their Rotherham … head-office. What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm and willingness to succeed Essential Skills More ❯
Ashington, Northumberland, North East, United Kingdom
Chisholm Bookmakers Ltd
Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time IT SupportTechnician to join our team based at our Company head office in Ashington, Northumberland. The role will primarily involve providing technical support to our customers across Chisholm … experience working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To provide excellent customer care and service. Install More ❯