1 to 25 of 38 Target Operating Model Jobs in the UK

responsible for assessing the current SACM and HAM structure, grouping and rationalising ongoing changes, and ultimately designing a Target Operating Model (TOM) that outlines what the future SACM landscape should look like once transformation activities are delivered. This role will involve: Conducting a detailed assessment … current SACM/HAM model Designing and documenting a Target Operating Model (TOM) Providing process analysis, process mapping, and recommendations for improvement Advising on future tooling and capability enhancements Leading and managing stakeholder engagement across multiple business areas We are seeking an individual with: Extensive experience ...

Customer is seeking an experienced Programme Manager to lead the design and delivery of a large-scale Target Operating Model (TOM) for an insurance platform within the Lloyd’s market. This role will play a critical part in shaping and implementing a scalable operating framework … practical implementation roadmap, ensuring alignment across business functions, governance, and technology. Required Experience & Skills from the Programme Manager: Proven track record delivering complex Target Operating Model programmes within the insurance industry Experience designing and delivering Target Operation models for Insurance platforms within the Insurance business Strong ...

Authority Data Workstream. This role is responsible for driving business engagement, defining landing data requirements, and shaping data standards that enable a unified future operating model for Delegated Authority data intake requirements and workflow across GSI for existing DA partners and devising requirements for new partner onboarding. Working … collaboration to define Contract, Premium/Risk, and Claims data requirements, establish data quality rules, and support the design of scalable partner onboarding and operating models. This is a cross-functional role operating across four core pillars: • Data Model Definition • Data Quality Rules • Partner Data Engagement • Operating ...

Centre Operations Manager to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. Key experience required: Senior Contact Centre … leadership within Insurance or highly regulated Financial Services Management of large, multi-channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record ...

procurement cycle. This role will partner closely with Business Heads, Finance, and IT, while also leading the implementation of a new target operating model and procurement strategy. This is a fantastic opportunity to step into a high-impact role, driving operational excellence and shaping procurement best practice … ensuring a high standard of delivery and customer service. Managing and developing the procurement operations team, including prioritisation and performance oversight. Implementing a new target operating model and procurement strategy. Overseeing supplier relationships and strengthening third-party management frameworks. Managing contract renewals, reviewing terms, and supporting ...

procurement cycle. This role will partner closely with Business Heads, Finance, and IT, while also leading the implementation of a new target operating model and procurement strategy. This is a fantastic opportunity to step into a high-impact role, driving operational excellence and shaping procurement best practice … ensuring a high standard of delivery and customer service. Managing and developing the procurement operations team, including prioritisation and performance oversight. Implementing a new target operating model and procurement strategy. Overseeing supplier relationships and strengthening third-party management frameworks. Managing contract renewals, reviewing terms, and supporting ...

including migration to Guidewire PolicyCenter. This role is focused on simplifying complex product landscapes, aligning business and technology, and enabling a scalable, future-ready target-state product model. Key Responsibilities Product Rationalisation Assess and simplify speciality insurance product portfolios (e.g. property, casualty, speciality lines) Define the target product … model, including hierarchy, coverages, clauses, and limits Identify and eliminate duplication while standardising product structures aligned to PolicyCenter Business Architecture & Operating Model Define business capabilities and the end-to-end product life cycle model Establish governance frameworks, ownership models, and alignment with downstream systems Support ...

successful candidate will bring structure, clarity, and insight to complex challenges and support the firm through ongoing transformation - whether process improvement, technology enablement, operating model redesign, or cultural change. Key Responsibilities 1. Business Analysis & Insight Gather, document, and validate business requirements across business services areas. Analyse current-state … across the firm. Contribute to the development of improved business services structures and Target Operating Models, reflecting themes in projects such as TOM validation. Promote a culture of operational excellence and innovation. Skills & Experience Essential Proven experience as a Business Analyst in a professional services environment (law firm ...

will help Aurora make sound risk‐based decisions, strengthen cyber resilience, and support the continued evolution of Aurora’s wider security and compliance operating model. The successful candidate will thrive in a creative and intellectually stimulating environment, enjoy a high degree of autonomy, and have the opportunity to make … significant contribution to our digital strategy and long‐term resilience. Key Responsibilities Define, maintain and evolve Aurora’s Information Security strategy, roadmap and target operating model to support business growth, product development and international expansion Lead and develop the Information Security function, building organisational capability through ...

delivering digital technology strategy across retail clients while also driving business development and expanding the practice. The role combines: Technology strategy and roadmap definition Operating model design and transformation Technology selection and advisory Commercial leadership and pipeline growth Key Responsibilities Lead technology strategy and transformation programmes for retail … clients Define target operating models and align technology with business goals Advise on technology selection, platform strategy, and roadmap development Engage senior stakeholders, including C-suite executives Drive business development, including proposals, pipeline creation, and account growth Collaborate with cross-functional teams to deliver end-to-end transformation ...

delivery of cyber security services across Apex Group, ensuring consistency, quality, and scalability* Define and mature the cyber service delivery operating model aligned to Apex’s global business lines* Establish and track service KPIs, SLAs, and performance metrics* Drive operational resilience by ensuring cyber services support business continuity … required* Ensure Apex meets client expectations for data protection, confidentiality, and operational resilience* Perform all duties requested by the Group CISO to deliver the Target operating Model and Cyber Security StrategyGovernance, Regulatory & Compliance* Oversee cyber security policies, standards, and control frameworks aligned with ISO 27001, SOC, DORA ...

delivery-focused role suited to someone who can take ownership of workstreams, operate confidently with stakeholders, and drive improvements across policies, standards, controls, and operating models. Duration: till 31/12/2026 Rate: up to 650pd inside ir35 via umbrella Hybrid working: 3 days a week … coverage and framework effectiveness Support the uplift of the Risk Management Framework, including operational and compliance alignment Lead Target Operating Model (TOM) initiatives to improve adherence to risk frameworks and standards Review, improve, and implement risk standards, policies, and control documentation Draft and refine risk and compliance ...

Supporting a large national not-for-profit in defining and delivering its IT strategy and target operating model. Reporting to the Associate Director of IT, this role combines strategic alignment, operational translation, deep IT function assessment and strong leadership to drive performance across senior teams. Client Details This … profit organisation is well-established within its field and is committed to making a positive impact in people's lives. Operating as a medium-sized organisation, they focus on delivering exceptional services and support to their beneficiaries. Description Define the IT strategy and target operating model ...

Architect to support a strategic consulting engagement for a leading retail client. This project focuses on defining a target operating model (TOM) and guiding technology and capability decisions across two existing cloud data platforms: Azure/Databricks and AWS/Snowflake. You will assess how data should ...

tools. Proficiency in creating Business Change documentation, including policies, standards, processes, procedures, and patterns. Proven experience in Target Operating Model (TOM) planning, capability development, and organisational readiness assessments. Experience in Transition Management related to cloud transition programs. Qualifications : APMG Change Management Practitioner certification. To apply, please submit ...

Model Design: Translate high-level business goals into actionable operational strategies, supporting the design and implementation of target operating models (TOM) across the insurance value stream (e.g., underwriting, claims, policy administration). Stakeholder Management: Build and maintain strong relationships with senior business and IT stakeholders, managing ...

Model Design: Translate high-level business goals into actionable operational strategies, supporting the design and implementation of target operating models (TOM) across the insurance value stream (e.g., underwriting, claims, policy administration). Stakeholder Management: Build and maintain strong relationships with senior business and IT stakeholders, managing ...

profile initiatives: Direct Valuations and the development of a comprehensive Portfolio Management System (PMS). This is a unique opportunity to shape the future operating model of our private markets investment platform. Key Responsibilities: Strategic Discovery: Lead extensive discovery phases to capture "as-is" states and define clear … target operating models. Requirements Management: Elicit, analyze, and document high-level business requirements, ensuring alignment with overarching strategic objectives. Process Mapping: Develop detailed process flows and architectural diagrams to illustrate current and future state workflows. Gap Analysis & Market Scan: Conduct thorough gap analyses and research the vendor landscape ...

teams. Bring operating model and Ways of Working designs to life through simple, user-centred processes. Facilitate workshops that translate strategy and TOM intent into practical workflows that colleagues can adopt. Provide guidance to programme leadership on sequencing, adoption, readiness and cross-stream dependencies. Support transition planning … decision-making. Define, refine and steward core standards and playbooks underpinning the organisation’s Ways of Working. About You 7–10+ years’ experience operating in lean agile environments within complex, regulated organisations. Demonstrated experience delivering enterprise-scale agile or product operating model transformations. Strong practical knowledge ...

analytics capability, and embedding a strong data culture. This role requires a senior leader with deep experience in business intelligence, analytics transformation, data governance, operating model design and modern data platforms. You will work cross-functionally with technical, operational and executive teams to ensure data is trusted, accessible … Lead the design and delivery of the organisations data strategy, defining a clear roadmap for data, analytics, BI and governance maturity. Develop and embed Target Operating Models for analytics and Data as a Service. Drive continuous improvement in data processes, insight delivery and data literacy. Establish and enhance ...

communicate in a business language Becoming a subject matter expert in various security and risk management domains (e.g., IT risk management, cyber risk, security target operating model, governance, compliance, cyber security maturity assessment, metrics and C-level dashboards ) and leading industry-based practices (e.g. NIST ...

technologies and best practices within the ITIL configuration management process. Enthusiastic and pragmatic approach to problem-solving. Preferred: Experience with the Common Data Services Model (CSDM) framework. Responsibilities: The key responsibilities revolve around ensuring that all Service Management-related disciplines are supported via high quality Configuration Management Database (CMDB … with Service and Application owners to ensure that they are meeting their responsibilities for maintenance of CMDB data, and ensuring compliance with the Global Target Operating Model (GTOM). Ensure that the CMDB is correct, complete and compliant, including its data model, CI relationships, data quality ...

strong track record delivering on Digital Strategy & Transformation projects and/or technology cost transformation. Evidence of technical and strategic expertise across Technology Strategy, Target Operating Model Design, Transformation Roadmapping, Business‐IT Alignment, IT Financial Management, Total Cost of Ownership, Application Portfolio Rationalisation, Benchmarking and Optimisation. Evidence ...

migration governance including RAID management, dependency tracking, GO/NO-GO forums, and auditable evidence packs Enforce adoption of a single Jira Cloud target operating model (templates, workflows, permissions, plugins) and manage exceptions Coordinate cross-functional stakeholders across technology and business teams, managing resistance to standardisation Define ...

Stewards across the business to address and mitigate data risks Your peers within the Data teams, Technology, and Transformation and Change to deliver our target operating model External advisors and internal business leads and validators to deliver regulatory returns How you will help achieve departmental targets ...