2 of 2 Technical Account Manager Jobs in the Midlands

echnical Account Manager Banking Client HQ Reporting to: Group Account Director Hours: 0800-1700 Mon-Fri Position Concept As the post holder, you will be expected to have a detailed technical understanding of the installed MEP systems, contingency procedures and be proactive in coaching other members of your team to ensure capability is consistent within the … team. The Technical Account Manager will also be expected to become familiar with all aspects of the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including … the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will More ❯

We're looking for an experienced and customer-focused Technical Account Manager to join our growing team. In this role, you'll be the bridge between our customers and technical teams - ensuring we understand their requirements and deliver solutions that exceed expectations. Working with Azure Troubleshooting issues Lead projects Translating technical to non-technical stakeholders What You'll Do Build strong relationships with new and existing customers, acting as their main technical point of contact Understand customers' technical requirements and translate them into actionable solutions Work closely with internal teams to ensure successful delivery and ongoing support Proactively identify opportunities to add value and strengthen long-term partnerships What We're … Looking For Previous experience in a technical account management, technical customer success, or similar role Strong technical understanding (SaaS/software or infrastructure experience desirable) Excellent communication skills, with the ability to explain complex technical concepts in simple terms A proactive, consultative approach to customer engagement What's on Offer Hybrid role Opportunity to work More ❯