Technical Support Analyst London or Nottingham
- Location
- Greater London, England, United Kingdom
closely with the Product Manager and the wider ElectraLink data team, you will be responsible for first line support, working closely with our internal technical team as well as our external partners to ensure that we meet our customers’ support needs. We can’t wait to meet … will need to be able to review Swagger and use Postman, be familiar with API logs, possess strong technical triage skills, and excellent customer relationship management. You will be a strong verbal and written communicator. Youwillbeabletoescalatecomplexproblemsandmakeusersandinternalstakeholdersawareoftheimpact. You’ll need to build strong relationships with our customers operational team ...