Senior Technical Support Engineer
- Location
- Cheltenham, England, United Kingdom
seeking an experienced, high-performing Senior Technical Support Engineer to join our Global Customer Support team. In this senior role, you will act as a technical subject matter expert responsible for investigating, diagnosing, and resolving the most complex, high-severity customer issues with the Aerospike Real-Time … Data Platform. You will mentor junior team members, partner closely with Engineering and Product teams to drive product quality, and serve as a trusted technical advisor for our strategic enterprise accounts. What You’ll Do Lead troubleshooting and resolution efforts for critical, highly complex technical issues across diverse ...