2 Technical Support Specialist Jobs in the South West

Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product … related issues and questions. Your responsibilities will include: Providing product-related information and technical support to their German-speaking customers Dealing with queries from distributors, partners, re-sellers, subcontractors and engineers Entering information into the call management database Escalating the call to the next appropriate level of customer … amazing benefits, training and a career development path. Profile: Required to be fluent in German and English (written and spoken) Previous experience providing IT support services, helpdesk, technical support, 1st line or 2nd line or customer service, preferably in a software support environment Solid knowledge of more »

Technical Solutions/Sales Assistant - Gloucester Based We are working with one of the fastest growing Network and Infrastructure providers, who deliver cutting edge technical solutions to the Defence, National Security and commercial sectors. This is an opportunity to join a business during a growth stage, with huge … potential to be a key individual in the future development and success. About The Role:- As a Technical Solutions Assistant you will play a pivotal role in understanding client unique technology requirements and designing and implementing tailored solutions to meet their needs. You will collaborate with clients and partner … technical experts to ensure the successful deployment of IT solutions. This role requires a strong understanding of technology, excellent communication skills, and a commitment to delivering exceptional service. You will focus on finding the best sourcing routes for specific hardware requirements, working to achieve the most competitive price and more »