1 of 1 Technical Support Jobs in Kent

Mapped Recruitment is partnering with a client on their Interim Technical Advisor/IT Support hire to join their team on a 9-month FTC . This is not your typical hardware-focused IT support role — my client needs someone who can provide exceptional internal application support, especially across Business Central, Office 365, and in-house … tools. Key Responsibilities: Providing frontline support to colleagues across stores and offices Troubleshooting issues with Business Central , MS365, and custom business apps Liaising with external vendors to escalate and resolve technical issues Ensuring fast resolution of tickets while maintaining top-tier customer service Assisting occasionally with printer/device queries (minimal hardware involved) Adhere to IT security best … practices and assist in threat monitoring and mitigation. Key Requirements: 2–4 years' experience in IT support or application support roles Strong working knowledge of Microsoft 365 and SharePoint admin Exposure to Business Central or similar ERP tools (ideal, not essential) Ability to communicate clearly with non-technical users Comfortable managing and prioritising tickets in a fast More ❯