11 of 11 Technical Support Jobs in the North West

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry … or someone with a keen interest moving into it. Technical Support advisor Salary: 27,500 Technical Support advisor Hours: 7:30am-5:30am (40 hours in between) Technical Support advisor company benefits: -20 Days holiday + Bank holidays (rising to 25 over 5 years) -Company parking. -Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is aware of how to obtain More ❯

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry … or someone with a keen interest moving into it. Technical Support advisor Salary: £27,500 Technical Support advisor Hours: 7:30am-5:30am (40 hours in between) Technical Support advisor company benefits: -20 Days holiday + Bank holidays (rising to 25 over 5 years) -Company parking. -Flexible working hours. -Pension contribution. Technical Support advisor roles and responsibilities: -To provide technical support through calls and email to end users and engineers/electricians. -Dealing with all customer requests in a professional & helpful manor. -Maintain and increase product knowledge and have a keen eye and interest in our products. -Logging technical issues. -Ensure the customer is aware of how to obtain More ❯

Technical Support Lead Manchester - Hybrid Are you ready to take ownership of a dynamic customer support operation in a hands-on role with manager-level responsibilities? We’re on the lookout for a Technical Customer Support Lead to be the driving force behind our support strategy, ensuring every interaction — both external and internal — is … seamless, efficient, and impactful. About the Role As Technical Customer Support Lead, you’ll be at the heart of our operations, overseeing our Zendesk ticketing system and managing customer and team requests from start to finish. Whether it’s feature requests, bug reports, or onboarding support, you'll be the go-to expert ensuring nothing falls through … the cracks. This is your chance to take charge, define workflows, and use data to shape the future of our support operations. Key Responsibilities Full ownership of our Zendesk system — from configuring workflows to ensuring ticket accuracy and speed. Manage all incoming support — external requests and internal operational needs like access issues and incident escalations. Partner closely with More ❯

A leading UK-based chemical distribution company is seeking a Technical Support Coordinator to join their team at their Manchester site. With a long-standing reputation for excellence, the company works with some of the world's top chemical manufacturers and supplies products across a wide range of sectors. This is an excellent opportunity to join a dynamic … the chemical industry. Salary and Other Details: Salary: Competitive (dependent on experience) Contract Type: Full-time, Permanent Location: Office-based role in Manchester Working Pattern: Monday to Friday The Technical Support Coordinator will act as a central point of contact for customers, providing timely administrative support in line with the company's Quality Management System. The role … will involve working closely with colleagues across departments, suppliers, and customers to ensure accurate and efficient handling of information and documentation. Key Responsibilities: Deliver technical and administrative assistance to the associated teams. Help coordinate the daily activities of the department to ensure smooth operations. Gather, interpret, and present key data for reporting purposes. Communicate effectively with colleagues, customers, and More ❯

Technical & Sales Support Supervisor/Manager London (5 days a week in office) - Competitive Salary & Benefits Package Job Purpose: Your key role will be to manage the Technical (TSS) and sales support teams daily and attending work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic & international clients Being instrumental in implementing sales contracts for new and existing clients. Processing … invoices in a timely manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases More ❯

Company Description We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable Mobility, Connectivity and Technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen … a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description The role of the Technical Support Advisor is really important to us. We are seeking a skilled and customer-focused individual to join our team in the field of Telematics. You will be … working directly with customers to investigate and resolve technical queries with their telematics system. We would love to welcome you to our Arden Square, Crewe office, working hours of Monday-Friday 8:30am – 5:00pm. Your responsibilities day to day will be: Resolve existing customer queries through investigation, problem solving and resolution of queries. Contacting customers directly ensuring they More ❯

in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Role The purpose of this role is to deliver high-quality technical support and systems expertise for both internal and external customers. You will work across a wide spectrum of systems/IT and physical security technologies — from day-to … day support, preventative maintenance, to server/infrastructure projects. Your Responsibilities Provide responsive, hands-on support to users, systems and customers Design, implement, and maintain both on-premises and cloud-based infrastructure solutions Support IT compliance and certification processes (e.g. ISO27001, CE+) Maintain documentation for systems, assets, and credentials Play a key role in transitioning legacy infrastructure … to cloud-native platforms Ensure that all prebuilt/preconfigured solutions are configured and setup in line with IT best practices. Your Competencies Essential: Proven experience in IT support/Infrastructure roles Hands on experience with Microsoft 365, Active Directory, Entra ID, and Intune Experience with virtualisation (Hyper-V) Networking knowledge (IP, firewalls, basic architecture) Hands-on experience with More ❯

Company Description Radius is an ambitious, forward-thinking global business that builds transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves … at the forefront of technological innovation, and we invite you along on this journey. Job Description We’re looking for a motivated, customer-focused individual to join our expanding support team. This is an entry-level role, ideal for anyone looking to begin their career in telecoms with clear progression opportunities. You’ll be the first point of contact … for customers needing help with broadband and phone systems, gaining hands-on experience in logging and triaging support requests, solving common issues, and keeping users updated in a professional way. With the right attitude and commitment, you’ll have the chance to develop your skills and progress into more advanced technical roles. Key Responsibilities Be the first point More ❯

Carbon60 are currently looking for a Technical Shopfloor Support to join a client of ours based in Broughton. This position is a contract role offering both PAYE or Umbrella rates which are shown in below spec. As the Technical Shopfloor Support, you will play a crucial role in supporting the production team and Autonomous Production Team … APT). Your primary responsibilities will include: * Identifying, analysing, and solving technical issues that the Operators and First Line Managers cannot directly manage * Providing an end-to-end perspective on the shopfloor, contributing to the continuous production enablement * Efficiently utilizing available resources and knowledge to support the company's Operational Excellence targets * Identifying and addressing non-conformances on More ❯

Carbon60 are currently looking for a Technical Shopfloor Support to join a client of ours based in Broughton. This position is a contract role offering both PAYE or Umbrella rates which are shown in below spec. As the Technical Shopfloor Support, you will play a crucial role in supporting the production team and Autonomous Production Team More ❯

Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients' initial … track dozens of open tickets at various stages of completion; Work with multiple teams to find, analyse, and resolve client issues Communicate the root cause to clients in non-technical terms Proactively identify clients experiencing repeated problems or requests that are not fixed to the client's satisfaction. Escalate issues as needed; Provide recommendations to the Product team about More ❯