Head of Engineering (Convo AI)
- Location
- City Of London, England, United Kingdom
experiences that transform how customers interact with Lloyds Banking Group. You will be accountable for engineering delivery, people leadership, operational excellence and strategic technology execution across a portfolio of Conversational AI initiatives including customer servicing, intelligent search, AI-powered guidance, agentic experiences and future customer-facing AI capabilities. Working … journeys and business domains. Working closely with Product Owners, Architects and Business Leaders, you will help shape delivery and investment decisions, balancing customer outcomes, technology strategy, risk management, technical debt and long-term platform sustainability. A core focus of the role will be ensuring AI solutions are secure ...