St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
Change Advisory Boards (CABs) and maintain an authoritative change calendar, aligning changes with facility maintenance windows and operational risk periods. Youll conduct service reviews, trendanalysis, and root cause investigations to proactively reduce incidents. Support technology refresh initiatives, system migrations, and vendor transitions. What youll bring Youll have More ❯
The Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, England
NISSAN MOTOR MANUFACTURING (UK) LIMITED
results. Develop new reporting to show performance trends, Mystery Shop & Google reviews to provide an overview of each Dealers’ customer quality performance. Email Validity TrendAnalysis Report. Extract, compile and distribute monthly reports for Sales and Aftersales, used by field force and Sales & Marketing functions. This activity ensures More ❯
Responsible for the identification and creation of Knowledge Base articles based on incoming demand. • Work to drive reduction of incoming support calls based on trend analysis. • Lead, mentor and develop the team. Skills and Experience: • In depth knowledge of IT Systems and a comprehensive understanding of operating a service More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Sales Strategy, B2B Software Sales, Marketing Strategy, Data/TrendAnalysis, Team Leadership/Development The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Sales Strategy, B2B Software Sales, Marketing Strategy, Data/TrendAnalysis, Team Leadership/Development The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We Do Company: Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Sales Strategy, B2B Software Sales, Marketing Strategy, Data/TrendAnalysis, Team Leadership/Development The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under More ❯
on SLA’s • Play a key part in the achievement of customer satisfaction metrics. • Work to drive reduction of incoming support calls based on trend analysis. • Manage relationships with customers. • Lead, mentor and develop the team. • Provide regular reporting on service performance and improvements. Skills and Experience: • Knowledge of More ❯
