26 to 50 of 57 User-Centered Design (UCD) Jobs in London

develop their T-shaped skills and is not afraid to take on new challenges. Skills and experience required User-centred design and ways of working Experience designing content and interactions for UK Government or public sector digital services, working to the Government Service Standard, and WCAG … Ability to design simple, usable, accessible services that meet user needs, policy intent, and business objectives. Demonstrable knowledge of GOV.UK content and design standards, including plain English and accessibility, ideally with experience of taking services through service assessments Experience working in agile, multidisciplinary teams ...

fast-paced environment. This would be well suited to a user-centred, strategic UX Designer who can confidently lead the entire design lifecycle, from understanding user needs through research to delivering polished experiences ready for development. Responsibilities: Own the end-to-end UX process … teammates Requirements: Experience as a UX Designer, Product Designer, or similar role Excellent knowledge of the iGaming industry Strong portfolio demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma and Adobe XD Working knowledge of user research ...

already have all the answers, please dont apply for this role. Were looking for a Lead User Researcher to join our Design and Research team who asks questions of us, our processes, and our clients. The key is someone who can ask the right questions … work closely with our clients in user-focused engagements and support us in developing long-term relationships. Who we are Our design team is a collaborative mix of service designers, researchers, UX and UI designers, working shoulder-to-shoulder with engineers, delivery managers, AI and data ...

particularly interested in candidates with a strong mix of public and private sector experience , who can bring commercial thinking, user-centred design principles and agile product management expertise to a complex digital environment. The successful candidate will be comfortable operating at both strategic and delivery levels … Knowledge of public sector digital transformation and service delivery. Experience within consultancy or commercially driven product environments. Familiarity with user-centred design, service design and product performance metrics. Apply Now If you're an experienced Product Manager with a strong background across both public ...

programme focused on developing advanced investigative and analytical capabilities. You'll play a key role in understanding user needs, shaping service design decisions, and ensuring products deliver genuine value to operational users. Working within a multidisciplinary agile environment, you'll support the Discovery and Alpha phases … high-profile programme, helping teams design services that enable users to identify complex patterns, relationships and risks across large-scale datasets. The Role As a User Researcher, you will plan, design and conduct research activities that provide deep insight into user behaviours ...

programme focused on developing advanced investigative and analytical capabilities. You'll play a key role in understanding user needs, shaping service design decisions, and ensuring products deliver genuine value to operational users. Working within a multidisciplinary agile environment, you'll support the Discovery and Alpha phases … high-profile programme, helping teams design services that enable users to identify complex patterns, relationships and risks across large-scale datasets. The Role As a User Researcher, you will plan, design and conduct research activities that provide deep insight into user behaviours ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

strategy, engagement, service transformation and digital delivery. The successful candidate will work across multidisciplinary teams, bringing together stakeholders from policy, operational, service design, product and delivery backgrounds to solve complex challenges and drive strategic outcomes. The role combines immediate delivery priorities with longer-term strategic discovery and transformation … identify risks, opportunities and solutions Provide briefings, reports and recommendations to senior leaders and stakeholders Work collaboratively with multidisciplinary teams including product, delivery, design and research professionals Identify dependencies, risks and delivery challenges, helping teams navigate ambiguity and change Support discovery activities to understand user needs ...

discussions. Analyse, document and validate functional and non-functional requirements. Translate business needs into clear, actionable requirements that development teams can use to design and build solutions. Produce detailed functional specifications, user stories, acceptance criteria and supporting analysis documentation. Maintain requirements traceability and manage changes … Challenge requirements where appropriate to ensure that proposed solutions address the underlying business need rather than simply replicating existing processes. Process Analysis and Design Analyse and document As-Is business processes, identifying inefficiencies, pain points, opportunities and constraints. Design To-Be processes that support ...

IR35 Clearance: BPSS Required We're supporting a major public sector digital programme and are looking for an experienced Interaction Designer to help design intuitive, accessible and user-centred digital services. Working within a multidisciplinary agile team, you'll be responsible for designing effective user … Designer within digital transformation programmes Strong GDS experience , including designing services in line with GDS standards and service assessment expectations Expertise in interaction design, user journeys, task flows and information architecture Experience creating wireframes, prototypes and design iterations using industry-standard tools Strong understanding ...

Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: Strong Service Design/UCD background End-to-end service mapping, journey mapping, and service blueprints Workshop facilitation and stakeholder engagement Experience working in Agile multidisciplinary teams Government/public ...

Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: * Strong Service Design/UCD background * End-to-end service mapping, journey mapping, and service blueprints * Workshop facilitation and stakeholder engagement * Experience xehkeey working in Agile multidisciplinary teams * Government/ ...

helping organisations understand how their services work today and defining how they should work in the future. What You'll Do Lead service design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including service maps, service blueprints, as-is and to-be journeys, ecosystem maps, experience principles and future-state service visions. Work closely with User Researchers and other disciplines to ensure service design decisions ...

understand needs, behaviours and pain points. Produce clear research findings and actionable recommendations. Support multidisciplinary teams in applying user-centred design principles. Facilitate workshops, interviews, usability testing and discovery activities. Present insights to stakeholders and contribute to service improvement initiatives. Essential Skills & Experience Active SC Clearance … management and communication skills. Ability to translate complex research findings into clear recommendations. Familiarity with GDS service standards and user-centred design practices. Desirable Experience across Discovery, Alpha or Beta phases of digital services. Knowledge of accessibility and inclusive design principles. ...

Service Designer - Digital Customer Experience London | Hybrid Working £60,000-£75,000 + Benefits, Perks & Healthcare Permanent Opportunity Design better services. Make a real impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on exciting transformation programmes where design, technology and customer experience come together. You'll use research, insight and creative thinking to solve complex problems, improve customer journeys and design services that make a genuine difference. What will you be doing? Research users and stakeholders to understand needs, challenges and opportunities. Map customer journeys ...

multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services. The successful candidate may support a number of service areas, including Digital Notebooks, Manage Appointment Booking, and Restoring Order & Control . … conduct user research across digital services and products Identify user needs, behaviours, pain points and opportunities for improvement Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research Analyse research findings and translate them into clear, actionable insights ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

Government programme seeking an experienced Senior Service Designer to join a high-profile digital transformation initiative. This is an excellent opportunity to help design and deliver critical public services, working within multidisciplinary teams to create user-centred solutions that make a real difference. Role Details Position … Proven experience working as a Senior Service Designer on large-scale digital transformation programmes. Strong understanding and practical application of GDS standards , service design principles and agile delivery methodologies. Experience designing and improving end-to-end services across multiple channels and touchpoints. Expertise in service blueprinting, journey mapping ...

constraints, assumptions and opportunities. Supporting options appraisal, business cases, procurement and benefits realisation. Working with service, clinical, application, data and technical colleagues throughout design and delivery. Supporting testing, implementation, transition, hypercare and optimisation. Producing clear analysis products, reports and recommendations for programme and governance forums. Promoting consistent business … related discipline, acquired through relevant experience, professional development and/or qualifications. Evidence of continuing professional development relevant to business analysis, transformation, service design, digital delivery, change or improvement. Desirable Recognised qualification or professional certification in business analysis, such as BCS or an equivalent qualification. Relevant training ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

work on some exciting new projects. Were looking for a user-centred UX Designer who can confidently lead the entire design lifecycle from understanding user needs through research to delivering polished experiences ready for development. This role is ideal for someone who thrives … beautiful Ideally you will have: 3+ years of experience as a UX Designer, Product Designer, or similar role Strong portfolio demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma, Adobe XD Working knowledge of user research methods ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

months Rate: Up to £500 p/d Inside IR35 Start: ASAP We are looking for an experienced UX Researcher to join a design-led team, supporting user-centred products and services for a major organisation. The role will work closely with designers, product teams … senior stakeholders , using research and evidence to shape design decisions, product direction and customer experiences. Key Responsibilities as a UX Researcher Deliver end-to-end user research across multiple initiatives, managing priorities and delivering efficiently. Plan and conduct moderated and unmoderated usability testing , alongside qualitative ...

range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.User-centred design and agile working You're able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs. … experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services. You've a detailed understanding and experience of working ...

departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter Overview Judicial Transcribe is an AI-enabled platform designed to deliver automated … robust, secure, and well-governed AI workflows. Key Responsibilities AI Service Development Support and enhance the live Transcribe service, focusing on AI components. Design and implement transcription workflows for uploaded audio files. Develop anonymisation and redaction capabilities aligned with publication requirements. AI Integration & Capabilities Support the transcript summarisation ...