Service Designer
- Hiring Organisation
- Experis
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £475 - £500/day
central London as the work requires. Market rates inside IR35 - Umbrella only The work We're mapping a major UK bank's business banking experience end to end. The job is to produce service design blueprints for the key customer journeys, the ones that cut across channels and functions … business banking journeys end to end, across digital, branch, telephony and customer servicing. Build service blueprints that connect the customer-facing experience to the back-stage processes, systems and teams that deliver it. Run discovery and workshops with stakeholders across functions to understand how each journey really works. Identify ...