Technical Systems Support Lead
- Hiring Organisation
- Network IT
- Location
- Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom-based training delivery. Role Overview As Technical Support Lead, you will be responsible … strategy for enterprise SaaS systems. Youll act as a senior point of expertise within the team, analysing service performance data, identifying root causes of user issues, and improving user experience through better in-system guidance, documentation, and self-service resources. Youll work closely with HR, Finance ...