2nd Line IT Support Engineer
- Hiring Organisation
- Starting Point Recruitment
- Location
- Buckinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum
like to work in an environment where you can take ownership of incidents, improve support processes, and make a genuine impact on the user experience? Do you thrive on troubleshooting hardware, software, and application issues while delivering exceptional customer service? We're recruiting on behalf of a leading … liaising with wider IT teams. Producing and maintaining technical documentation and knowledge base articles. Identifying recurring issues and recommending improvements to systems, processes, and user training. Supporting software installations, updates, and testing of new technologies. Delivering an excellent customer experience through clear communication and proactive support. What ...