7 of 7 User Journey Map Jobs in the UK

summary The Service and Interaction Design Lead plays a pivotal role within the User-Centred Design team in the Digital Directorate. This is a senior, expert practitioner position, responsible for providing professional leadership and ensuring that the most effective service and interaction design decisions are made to meet … design community, demonstrating a wide range of leadership and management skills, and fostering a supportive, collaborative environment to help shape the HRA's journey in delivering high-quality digital services for the research community. Working closely with the Head of User-Centred Design and product teams ...

summary The Service and Interaction Design Lead plays a pivotal role within the User-Centred Design team in the Digital Directorate. This is a senior, expert practitioner position, responsible for providing professional leadership and ensuring that the most effective service and interaction design decisions are made to meet … design community, demonstrating a wide range of leadership and management skills, and fostering a supportive, collaborative environment to help shape the HRA's journey in delivering high-quality digital services for the research community. Working closely with the Head of User-Centred Design and product teams ...

technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … Senior Service Designer will lead the design of end-to-end services for the Discovery and subsequent phases, working at the intersection of user needs, policy intent and technical constraints. Operating at SFIA Level 5, this role requires a practitioner who can own the service design process from ...

feature development, technical debt, operational improvements, and strategic initiativesAct as Product Owner for engineering teams — own and prioritise the product backlog, write epics, user stories, and acceptance criteria, and make scope decisions within sprintsLead and facilitate agile ceremonies including sprint planning, backlog refinement, sprint reviews … retrospectives, ensuring engineering teams have clear, well-prioritised, and well-defined work at all timesEngage and manage a broad stakeholder community — gathering requirements, mapping user journeys, communicating progress, and aligning priorities across business, technology, and operations teamsPartner closely with Engineering Managers to align delivery capacity to product priorities ...

development, technical debt, operational improvements, and strategic initiatives Act as Product Owner for engineering teams - own and prioritise the product backlog, write epics, user stories, and acceptance criteria, and make scope decisions within sprints Lead and facilitate agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives … ensuring engineering teams have clear, well-prioritised, and well-defined work at all times Engage and manage a broad stakeholder community - gathering requirements, mapping user journeys, communicating progress, and aligning priorities across business, technology, and operations teams Partner closely with Engineering Managers to align delivery capacity to product ...

interactivity and attention to detail to bring designs to life for stakeholders and users.Experience running usability testing and validating that products meet user expectations and adhere to WCAG accessibility standards.Knowledge of service design strategies including service blueprints, user journey maps and identifying opportunities across ...

partnering directly with Jet2.com and Jet2holidays to hire for this role. At Jet2.com and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without … Colleague discounts on Jet2.com flights and Jet2holidays packages What you'll be doing: Own and refine requirements by capturing them as clear, testable user stories and defining acceptance criteria aligned with industry best practices. Collaborate closely with delivery teams and business stakeholders to ensure shared understanding of scope ...