8 of 8 User Journey Map Jobs in the UK

Inside IR35 Your new company You'll be joining an organisation looking for an experienced Lead Interaction Designer to support the design of user-focused digital experiences. Your new role As a Lead Interaction Designer, you'll apply strong interaction design and UX principles to help shape intuitive … usability testing to understand user needs and inform design decisions. You'll also create wireframes and prototypes, develop information architecture and map user journeys. Key responsibilities Apply user experience and interaction design principles to digital experiences. Use user research to understand ...

Inside IR35 Your new company You'll be joining an organisation looking for an experienced Lead Interaction Designer to support the design of user-focused digital experiences. Your new role As a Lead Interaction Designer, you'll apply strong interaction design and UX principles to help shape intuitive … usability testing to understand user needs and inform design decisions. You'll also create wireframes and prototypes, develop information architecture and map user journeys. Key responsibilities Apply user experience and interaction design principles to digital experiences. Use user research to understand ...

Senior UX/Interaction Designer to join a major digital transformation programme. You will play a key role in designing intuitive, accessible, and user-centred digital services, working within a multidisciplinary Agile team to deliver high-quality user experiences from discovery through to delivery. This … excellent opportunity for a designer who is passionate about solving complex user problems, influencing product direction, and championing best-practice UX design. Responsibilities Lead the design of end-to-end user experiences across digital products and services. Create user journeys, process flows, wireframes, prototypes ...

Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirements traceability matrix Analyse … ServiceNow. Identify opportunities for process optimisation, automation, and self-service enablement. Recommend improvements that leverage ServiceNow GenAI and mobile applications to enhance user experience and service efficiency. Requirements Definition & Management Define, manage, and validate requirements throughout the project lifecycle. Maintain clear requirements traceability from business needs through ...

product specialists, developers and housing subject matter experts. You will help shape the future customer experience for Housing Repairs, translating complex business and user needs into elegant, accessible and scalable digital solutions. From concept development through to delivery-ready designs, you will be responsible for creating experiences that … across Housing Repairs services. Contribute to concept development, solving both business and customer problems and carrying ideas through to beautifully executed outcomes. Create user flows, journey maps, wireframes, prototypes and high-fidelity designs. Design systems, interfaces and reusable components that scale across multiple touchpoints and experiences. ...

part of multidisciplinary agile scrum teams to deliver high-quality digital services. As an Interaction Designer at Mercator you will work with User Researchers and Frontend Developers, designing in the browser, to deliver highly user-focused and successful services. You will produce design concepts for digital … Interaction Designer you will: Work within agile delivery teams to produce and implement high-quality design concepts for digital services. Work with User Researchers to ensure all output, internal and external, is well designed and user focused. Design and deliver consistent, user focused communication ...

omni-channel services Strong knowledge of GDS principles and a track record of delivering to GDS Service Standards Expertise in service blueprinting, user journey mapping and ecosystem mapping Research-informed design within collaborative, agile teams Excellent stakeholder facilitation and visual communication Experience mentoring or building design ...

omni-channel services Strong knowledge of GDS principles and a track record of delivering to GDS Service Standards Expertise in service blueprinting, user journey mapping and ecosystem mapping Research-informed design within collaborative, agile teams Excellent stakeholder facilitation and visual communication Experience mentoring or building design ...