14 of 14 User Journey Map Jobs in the UK

At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a … outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project and bring it home smoothly. Day-to-day management of the UX tasks on one or … more projects. Conduct a variety of user research methods including interviews, surveys, usability testing, and ethnographic studies. Synthesise research findings into actionable insights and communicate them effectively to clients and internal teams. Create UX deliverables such as personas, research reports or user journey maps. Design and lead client workshops. Champion quality, with meticulous attention More ❯

help social housing providers to deliver a more consistent and equitable service What are we looking for? We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product … Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable … design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for prototyping, iterating on designs, and gathering feedback. Plan and More ❯

HR Systems User Experience Analyst Location: Bedfordshire (3 days in office) Employement Type: Permanent or FTC Salary: Up to £50,000 Role Overview We’re supporting a well-known employer in sourcing an HR Systems User Experience Analyst to help shape and enhance the colleague-facing experience within their HR systems, with a strong focus on … Workday . In this content-led and user-centric role, you’ll lead the creation, review, and governance of all colleague-facing materials; ranging from system help text to knowledge articles and key communications. You’ll collaborate with HR, IT, Legal, and Internal Comms teams to ensure the HR self-service experience is intuitive, clear, and compliant across … how colleagues engage with digital HR processes, policies, and guidance. Key Responsibilities Lead the creation and ongoing management of clear, helpful, and compliant system content (e.g. help text, user guides, system messages) Work closely with cross-functional teams to identify friction points and simplify the colleague experience Ensure content aligns with HR policies, European employment regulations, and accessibility More ❯

on collaborative problem solving. We'll look to you to implement UX/UI best practice and apply a wide range of techniques such as: information architecture mapping, user journey mapping, workshop facilitation, ideation, prototyping. How will I add value in this role? Delivers impactful solutions that solve customer problems and move business metrics Ensure the … be able to work in a fast paced, ever-changing environment You can absorb large amounts of conflicting information and use it to make simple designs Participate in user research and testing activities and draw the insight needed to make informed and user centred design decisions Work closely with stakeholders to ensure what is designed is More ❯

sales presentations and standup meetings with clients, with the ability to speak confidently about their deliverables, ideas, and best practices. Marketing analytics and reporting support as needed. Understanding user journeys, marketing automation, and customer data. Understand multi/omnichannel transactional and marketing messaging. A good understanding of user states, events, and user journey More ❯

sales presentations and standup meetings with clients, with the ability to speak confidently about their deliverables, ideas, and best practices. Marketing analytics and reporting support as needed. Understanding user journeys, marketing automation, and customer data. Understand multi/omnichannel transactional and marketing messaging. A good understanding of user states, events, and user journey More ❯

Reporting to our Head of Product Management, you'll support the strategic roadmap while ensuring the effective delivery of product enhancements that drive business performance, customer engagement, and user satisfaction. What You'll Do Own and manage the product backlog for one or more key product areas in Ecommerce, trainer tools, or client applications Ensure the strategy from … Product Management is being followed, especially with respect to app, tech, coding and platform recommendations Translate business goals into clear and actionable product requirements Conduct discovery work including user research, feedback gathering, competitor analysis, and data insights Define user stories, acceptance criteria, and prioritise backlog items for development Support sprint planning, daily stand-ups, retrospectives, and … demos Collaborate with internal stakeholders to ensure alignment on goals, timelines, and priorities Work with developers and QA to ensure timely delivery of features and enhancements Participate in user testing and customer feedback loops to refine products post-launch Maintain up-to-date documentation in product tools (e.g. Confluence, Jira) What we're looking for Strong working knowledge More ❯

business. Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused More ❯

business. Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused More ❯

business. Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused More ❯

updates and enhancements. A collaborative mindset, able to influence cross-functional teams and drive consensus. Analytical skills to track performance and make data-informed decisions. A passion for user experience, accessibility, and inclusive hiring practices. Tenacity, problem-solving skills, and flexibility to thrive in a fast-paced environment. Desirable: Experience working with CRMs to build and manage talent … communities. Familiarity with job distribution tools and how they integrate with job boards. Knowledge of web analytics platforms and user journey mapping. More ❯

updates and enhancements. A collaborative mindset, able to influence cross-functional teams and drive consensus. Analytical skills to track performance and make data-informed decisions. A passion for user experience, accessibility, and inclusive hiring practices. Tenacity, problem-solving skills, and flexibility to thrive in a fast-paced environment. Desirable: Experience working with CRMs to build and manage talent … communities. Familiarity with job distribution tools and how they integrate with job boards. Knowledge of web analytics platforms and user journey mapping. More ❯

updates and enhancements. A collaborative mindset, able to influence cross-functional teams and drive consensus. Analytical skills to track performance and make data-informed decisions. A passion for user experience, accessibility, and inclusive hiring practices. Tenacity, problem-solving skills, and flexibility to thrive in a fast-paced environment. Desirable: Experience working with CRMs to build and manage talent … communities. Familiarity with job distribution tools and how they integrate with job boards. Knowledge of web analytics platforms and user journey mapping. More ❯

live within a 1-hour commute of Exeter, for regular in-person working days on Wednesdays. Ecommerce Manager - Key Responsibilities Lead website optimisation using A/B testing, user journey mapping, and analytics to boost conversion and performance Own SEO strategy, including technical audits, keyword planning, content optimisation, and backlink growth Plan and implement paid search More ❯