Senior CRM Manager
- Hiring Organisation
- FRP Group
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
role is predominantly business-facing , focused on training, user adoption, stakeholder engagement, and translating business needs into clear user stories for delivery by IT and external partners. This is not a hands-on development role and does not involve specific line management … primary business interface for CRM: partnering with Partners, Directors and central teams to understand use cases and translate them into prioritised user stories . Lead training, change and adoption programmes , driving consistent usage and best practice across the firm. Monitor adoption, data quality and benefits realisation; identify ...