3rd Line Support Engineer
- Location
- East Midlands, England, United Kingdom
Support Engineer for their End User Support team. Requirements for 3rd line/Escalation Engineer 3 to 5+ years’ experience in 3rd Line/Infrastructure support, preferably some time spent within an MSP environment. Strong Microsoft 365, Entra ID and Azure knowledge. Strong Windows Server, Active Directory, DNS, DHCP … Group Policy experience. Good networking knowledge including TCP/IP, VPNs, firewalls and VLANs. Experience with Hyper-V and/or VMWare virtualisation. Experience supporting and troubleshooting Citrix DaaS/Citrix Virtual Apps and Desktops environments. Good PowerShell scripting and automation skills. Experience with SQL Server administration and troubleshooting ...