providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support More ❯
Evidence of continuing professional development in IT (formal or informal). Knowledge of digital devices or platforms and their correct usage Knowledge of Desktop operating systems such as Windows 7, Windows10 Practical knowledge of PC or printer maintenance and support Knowledge of service improvements/transformation and project management Good Working knowledge of … NHS IT Department environment. Knowledge & Experience working in an ITIL environment Experience of supporting Digital devices or platforms within an acute Trust, including: - HP Hardware, Dell Hardware, MS Windows and MS Office Knowledge of clinical or specialist applications used in healthcare Personal Skills Essential Customer focussed with excellent interpersonal skills Able to concentrate in a busy multi-purpose … into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants. Employer details Employer name Bedfordshire More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot … to deliver effective, user-focused solutions About You 3+ years’ experience in 2nd/3rd line support or a similar IT infrastructure role Strong knowledge of Microsoft 365, Windows10/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and More ❯
to customers. Team Collaboration: Work with team members to manage and resolve Service Desk tickets. System Administration: Maintain and administer Microsoft 365, AzureAD/EntraID, and Active Directory. Windows Support: Support Windows10 and 11 environments, ensuring systems are up-to-date and secure. IP Networking: Manage tasks including DNS and DHCP configurations. Virtualisation More ❯
on the ground Key Skills & Experience (Microsoft-Focused) Strong background with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Active Directory/Azure AD administration and troubleshooting Experience supporting Windows Server environments (2016/2019/2022) Solid knowledge of Windows10/11 deployment and support Familiarity with Intune/Endpoint Manager for device … facing, and documentation skills What You'll Be Doing Supporting and troubleshooting Microsoft stack environments for clients Implementing Microsoft 365 solutions and resolving escalated issues Configuring and maintaining Windows servers and endpoints Working on site to deliver hands-on technical solutions Advising clients and ensuring systems run securely and efficiently Why This Role Stands Out Competitive salary package More ❯
to others and to remain calm and professional with colleagues and students. An active listener who is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows10 and 11 Active Directory support Office365 Microsoft Office: Desktop versions LAN & WAN technologies and protocols More ❯
to others and to remain calm and professional with colleagues and students. An active listener who is comfortable with offering their opinions in a constructive manner. Technical Skills: Windows Server 2012/2016/2019/22 Windows10 and 11 Active Directory support Office365 Microsoft Office: Desktop versions LAN & WAN technologies and protocols More ❯
or 3rd Line role · Full UK Driving License · Must qualify for DBS (Disclosure and Barring Service) Certification – we will pay for the certification · Strong knowledge of Microsoft 365, Windows10/11 and Active Directory · Ability to troubleshoot and resolve desktop, network and Office 365 application issues · Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) · Excellent More ❯
or 3rd Line role · Full UK Driving License · Must qualify for DBS (Disclosure and Barring Service) Certification – we will pay for the certification · Strong knowledge of Microsoft 365, Windows10/11 and Active Directory · Ability to troubleshoot and resolve desktop, network and Office 365 application issues · Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) · Excellent More ❯
or 3rd Line role · Full UK Driving License · Must qualify for DBS (Disclosure and Barring Service) Certification – we will pay for the certification · Strong knowledge of Microsoft 365, Windows10/11 and Active Directory · Ability to troubleshoot and resolve desktop, network and Office 365 application issues · Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) · Excellent More ❯
or 3rd Line role · Full UK Driving License · Must qualify for DBS (Disclosure and Barring Service) Certification – we will pay for the certification · Strong knowledge of Microsoft 365, Windows10/11 and Active Directory · Ability to troubleshoot and resolve desktop, network and Office 365 application issues · Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) · Excellent More ❯
or 3rd Line role · Full UK Driving License · Must qualify for DBS (Disclosure and Barring Service) Certification – we will pay for the certification · Strong knowledge of Microsoft 365, Windows10/11 and Active Directory · Ability to troubleshoot and resolve desktop, network and Office 365 application issues · Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) · Excellent More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN More ❯
East Tilbury, Tilbury, Essex, England, United Kingdom
SER (Staffing) Ltd
/software A full UK driving licence – this role includes client site visits Technical Experience: We’re looking for someone confident across a broad range of tech, including: Windows Server (2016, 2019, 2022) administration Active Directory , DNS , DHCP Microsoft 365 configuration and support SharePoint migrations and adoption SQL Server administration and troubleshooting Windows10More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Oscar Technology
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Colchester, Essex, England, United Kingdom Hybrid / WFH Options
Reed
IT Field Support Engineer (Windows 11 & Office 2024 Rollout) Colchester£180–£200 per day (Umbrella)Initial 3 MonthsRequired across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Field Support Engineer to join their Group IT team based in Colchester. You’ll play a key role in a major Windows … sites nationwide. When not travelling, you’ll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build, configure, and test devices at … legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows10/11 and iOS systems. Proficiency with Microsoft Office 2016–2024, Office 365, OneDrive, and Teams. Experience with Active Directory – user management, group policies, and device More ❯
software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role in a major … Windows 11 and Office 2024 rollout project, ensuring a smooth transition across a large branch network, group services, and remote workers. This is a field-based position that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the … rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build, configure, and test devices at the Colchester office when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and More ❯
Cambridge, Cambridgeshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
Support Engineer (2nd Line) , you'll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Must: You must be a UK resident and reside within a 1 hour commute from the Cambridge …/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification - we will pay for the certification Strong knowledge of Microsoft 365, Windows10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving … we work in schools you must be fluent in spoken and written English Passion for learning and professional growth Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up More ❯
Cambridge, Cambridgeshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
Support Engineer (2nd Line) , you'll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Must: You must be a UK resident and reside within a 1 hour commute from the Cambridge …/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification - we will pay for the certification Strong knowledge of Microsoft 365, Windows10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving … we work in schools you must be fluent in spoken and written English Passion for learning and professional growth Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up More ❯
My client design and manufacture a range of electronic products that are sold all over the world. They currently require an IT Support Engineer - Windows, to join their team. They are a very well established and profitable company in Hertfordshire. As a high tech company, they have several employees who are IT savvy but have reached a stage … who's had some exposure to Desktop, Server and Network support, but expect people to be stronger in some areas than others. Duties of the IT Support Engineer - Windows will include: Assist with the support, security and documentation of IT systems throughout the company, including off site workers. Assist with commissioning and maintenance of IT systems throughout the … company, production automation and test equipment. The successful applicant for the IT Support Engineer - Windows will be involved in support/maintenance of: Workstations currently running Windows10 File servers running Debian(Linux) PostgreSQL database server Automated back-up systems Networks and Wi Fi within the building and VPNs for off-site workers This More ❯
Luton 6 - Month Contract Paying up to £550p/d (Outside IR35) Responsibilities : Lead service readiness and transition activities for a large-scale Microsoft 365 Tenant Migration and Windows 11 upgrade program. Define and own the Service Design & Transition strategy for the M365 tenant migration and Windows 11 upgrade. Engage with programme, technical, and operations teams … in IT Service Design & Transition roles within enterprise-scale programmes. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams). Familiarity with endpoint service transition for Windows10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly Service Design, Service Transition, and Continual Service Improvement. Experience integrating new services into existing ITSM More ❯
3 FREEPORT OFFICE VILLAGE, CENTURY DRIVE, BRAINTREE, England
IT'S LOLLY LIMITED
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years' experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus More ❯