Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including … wider IT engineering needs across the business About You Minimum 3 years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft 365, Windows10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams Telephony More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
DataConnectivity Ltd | IT & Telecoms Solutions for Cambridgeshire
Background on Dataconnectivity At DataConnectivity, we deliver tailored managed IT solutions powered by trusted Microsoft technologies, including Microsoft 365, Windows10/11, and the latest Microsoft Security Suite. Our mission is to empower small and medium-sized businesses (SMBs) by transforming their IT infrastructure into scalable, secure, and cost-effective systems. We help our clients … and refurbishment of existing Be able to go to customer sites to provide assistance when required Gain & Maintain working knowledge across the following technologies and solutions: Microsoft 365, Windows Server, Exchange Online, SharePoint Online Microsoft 365 Fundamentals Qualifications + Azure AD, Intune, Autopilot Windows10/11, Hyper-V, Virtual Machines SQL Server, AWS … on the phone Experience managing client expectations and handling escalations calmly and professionally Very IT literate, and a strong knowledge of Microsoft 365 ecosystem Hands-on experience with Windows Server and Windows10/11 operating systems Some understanding of networking concepts – TCP/IP, DNS, DHCP, VLANs, WAN/LAN, VPNs Desirable Familiarity More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot … to deliver effective, user-focused solutions About You 3+ years’ experience in 2nd/3rd line support or a similar IT infrastructure role Strong knowledge of Microsoft 365, Windows10/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and More ❯
will be required to complete a satisfactory DBS check. You will be responsible for: Microsoft solutions architecture, design, implementation, documentation, and training Providing Tier 3 server support for Windows Server 2016 and higher (Active Directory, Group Policy, File and Print Sharing, DNS, RDS, High Availability options) Microsoft 365 Support (Exchange Online, SharePoint, OneDrive for Business, PowerShell Online, Directory … Sync and Identity Management) Device management with Intune, including Windows, macOS, Android, iOS, and iPadOS MDM Software packaging for a range of applications from basic to complex Supporting the rollout of the latest Microsoft features Management of Endpoint protection across a variety of vendors Management of Windows OS updates across various tenants Assist Tier 1/… Engineers in training and knowledge transfer and being an escalation point for the Service Desk team Provide Tier 3 escalation support for Windows10/11 (Endpoint support in a managed environment, OS troubleshooting, client software support etc.) Network troubleshooting and diagnostics (TCP/IPv4, DHCP, DNS) VMWare vSphere (v7+) Administration Reactive work relating to Infrastructure More ❯
services. Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot. Knowledge of SharePoint Online, Teams setup, and Microsoft Azure administration. Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. Proficiency in Windows Operating Systems (Windows10, Windows 11, Windows Server etc) Basic networking knowledge covering DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. Interest and exposure to security, including firewalls and Windows security for servers and workstations You're a people person - we are looking for charismatic engineers with amazing customer services skills, including the ability to explain technical concepts to a non More ❯
Bishop's Stortford, Hertfordshire, England, United Kingdom
Circle Recruitment
support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom
Circle Group
support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting More ❯
to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may … also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Reed Technology
to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may … also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and More ❯
Microsoft 365 administration and support. Experience with Microsoft Azure/Entra ID (formerly Azure AD). Hands-on knowledge of Microsoft Intune for device management. Strong experience supporting Windows10 and Windows 11 operating systems. A good telephone manner and excellent verbal and written communication skills. Proven customer service experience, ideally in an IT More ❯
is a Site vehicle available onsite which will be provided to technician to use and travel within the required location. Key Skills & Experience: * Experience to troubleshoot issues on Windows10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/… the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as More ❯
is a Site vehicle available onsite which will be provided to technician to use and travel within the required location. Key Skills & Experience: * Experience to troubleshoot issues on Windows10 Operating systems. * Knowledge in Installing configuring Starlink satellite network devices * Experience in configuring iPhone/iPad * Creating or deleting ID's for Joiner/Leaver/… the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as More ❯
is Office/Site Based Not Hybrid! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯
is Office/Site Based Not Hybrid!! Salary: £30,000 - £33,000 per annum + Extensive Benefits Requirements: Enhanced DBS Check | Full UK Driving License The Technical Landscape: Windows10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's … learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows10/11, Apple Mac, mobile devices (iOS/Android), and a wide range of desktop and enterprise applications. Manage and resolve complex incidents using tools like … Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to More ❯