1 of 1 Remote Critical Success Factor Jobs

and proactively manages client satisfaction, becoming a trusted advisor and escalation point. Key Responsibilities : Ensure SLA/KPI adherence and align them with critical success factors (CSFs). Allocate and oversee resources, manage distributed teams, and ensure adherence to best practices. Build strong relationships with internal … and implementing improvements. Provide detailed internal reporting, manage risk, and maintain SOC compliance. Align with company culture, motivate teams, celebrate milestones, and share success stories. We'll provide you with the opportunity to grow your expertise in an environment that supports you, your life and your career. We … life insurance Flexible/hybrid working options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with More ❯