Haverhill, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Hendron Pearce Limited
Helpdesk Technical Support Technician | 1 st Line Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point … technology and people. Full training on products will be provided. Essential Job Responsibilities Reporting to the Lead Technical Support Technician the HelpdeskSupport Technician performs the major functions listed below.All training will be given, however a person with a good interest in technology and fundamental IT … system and closed accurately after completion of work. To confidently handle customer or engineer issues, ensuring that any escalations are communicated to the Service Desk Manager. Ensure all administration requirements of the service desk are carried out to company processes and standards. Technical Support Being the more »
Taunton, Somerset, South West, United Kingdom Hybrid / WFH Options
Langham Recruitment Limited
Contract HelpdeskSupport Analyst | £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for a HelpdeskSupport Analyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested). You will be … able to start immediately.The role is suitable to 1 st and 2 nd line support engineers. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities: Provide IT services for … multiple levels of clients 1 st line support and if experienced progressing to 2 nd line support Manage phone calls, emails and communication with all levels Delivering high levels of customer experience for IT solutions Manage customer expectations professionally and honestly Effective and accurate management of more »
Summer project 29th of April – 28th of July Quality personnel are currently looking for a professional, customer service driven helpdesksupport agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate with users more »