reliable point of contact for agreed accounts. Understand client priorities and help clients realise meaningful value from the Company’s products. Maintain proactive communication, monitor account health and renewal timelines, and identify risks and growth opportunities early. Represent the client perspective internally and help ensure an excellent client experience. … title Client Success Manager before. What matters most is strong evidence that you are: Warm, relational and able to build trust quickly. Highly organised, proactive and reliable in follow-through. Comfortable managing multiple clients, conversations and priorities. Confident communicating with senior professional stakeholders. Calm, curious and able to understand ...