Senior Technical Support Specialist - EVision
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Eque2
The Senior Technical Support Specialist role will be responsible for delivering first-class technical support to Eque2 customers, across our market-leading Enterprise ERP construction business solution, EVision; based on Microsoft Dynamics 365 Business Central. You will also lead the Enterprise EVision team from a technical … with Microsoft Business Central (Financial Management module) and/or NAV/BC end-user experience (Financial Management module) as well as the relevant technical Support experience and skills. This dynamic role, primarily based in our Newburn (Newcastle) office with hybrid working, offers flexibility for fully remote candidates, requiring … issue. This can include live video calls with the end user(s). Point of escalation for the EVision Support team when required for technical advice and guidance. Logging customer Support Requests in our ITSM Ticketing system; ensuring accurate and up-to-date information is recorded. Replicate, test and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: