stakeholder discussions to gather and define business requirements. Apply business analysis techniques to produce clear business requirements, functional specifications, process maps, and user stories. Identify opportunities for process optimisation, service improvement, and technology innovation. Develop and maintain strong relationships with key business contacts and operational teams. Provide expert … parties to deliver technology solutions successfully. Support system configuration, testing, troubleshooting, and implementation activities. Produce high-quality project documentation, status reports, test plans, user guides, and operational procedures. Manage project risks, issues, dependencies, and stakeholder expectations. Support transition activities to ensure successful handover into operational support teams. Contribute ...