ServiceNow Technical Business Analyst
- Hiring Organisation
- HII Mission Technologies Division
- Location
- Springfield, Virginia, United States
- Employment Type
- Permanent
- Salary
- USD Annual
between business needs and IT capabilities by configuring, supporting, and optimizing the ServiceNow platform. They will translate business requirements into technical user stories, manage workflow design, perform system administration (UI policies, business rules), and support ITSM operations. If you are passionate about business, bringing requirements to life and making … engineers to define processes, validate assumptions, and align on scalable platform solutions Produce high-quality design artifacts (user stories, acceptance criteria, data mappings, workflow diagrams) that are implementation-ready for development teams Drive OOTB-first design decisions, evaluating tradeoffs across configuration vs customization with a focus on maintainability and upgradeability ...