of Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers, including service desk, 2nd-4th line support, End User & Infrastructure … Computing (EUIC), network & connectivity management and leading an internal technical operations team. The Head of Digital Operations is responsible for the operational effectiveness of all the NAO's digital estate. This includes ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services, and networks. … requires regular attendance to the office in Victoria, London, and occasional attendance in the NAO's office in Newcastle. Function Responsibilities - • To oversee the management, delivery and performance of all DS operations including support, maintenance, vulnerability management, service management, end user & infrastructure computing services, networking & all digital more »
Job summary The Operational Lead will take full responsibility for the day to day line management of administrative teams within the Practice. This includes Administration, Secretaries, IT and Prescriptions. The Operational Lead will be responsible for providing leadership to the administrative teams and ensuring that a high quality comprehensive … caring for themselves as well as providing clinical services when required at the surgery. Job description Job responsibilities Key Responsibilities: Assist in the strategic management and development of the practice ensuring all key national and local contract requirements are met. Support the Practice Manager in developing innovation and/… Manager. Responsible for monitoring and assessing the IT infrastructure, coordinating service faults and providing support, where appropriate, to users. To be responsible for overall management, co-ordination and reporting of QOF, CQRS, Practice Claims and other contract requirements for securing Practice Income. Providing regular updates to Practice Manager on more »
Hereford, Herefordshire, West Midlands, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
PC skills. Excellent verbal and written communication skills. Ability to swiftly identify and escalate IT systems issues/outages as required. Effective time and workloadmanagement capabilities. Professional demeanor under pressure. Ability to cultivate and maintain productive relationships with colleagues, clients, and third parties. Familiarity with SharePoint and more »
Isles Of Scilly, England, United Kingdom Hybrid / WFH Options
Workday
Load Runner, Visual Studio, Robot Automation or Parasoft SOATest Good understanding of CI/CD practices Hands on experience is using SCM (Software Configuration Management) tools such Maven, Github, Bitbucket etc. and continuous Integration tool Jenkins. Experience in Agile/Scrum methodology and tools (such as Version One, Rally … Test Cases based on requirements and design documents. Extensive experience with software testing frameworks (e.g. Katalon Studio, Selenium, SoapUI, Junit, DART, or similar) Agile workloadmanagement and bug tracking (e.g. Jira, BitBucket, or similar) Experience working in a regulated environment testing Strong oral and written communication skills – ability more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Eclipse IT Recruitment
development activities, designing and maintaining applications to meet client specifications. Quality Assurance: Ensure adherence to best practices and meticulous documentation to uphold quality standards. WorkloadManagement: Collaborate with project managers to prioritize tasks and optimize resource allocation to meet project deadlines. Feedback & Documentation: Conduct regular code reviews, provide … or a related field is advantageous but not essential. Additional skills in Node.js, JavaScript, Bootstrap and MVC would be beneficial. Strong organisational and time management abilities. Results-driven and goal-oriented mindset. Excellent team player with a positive and proactive attitude Technical Skills: Experience using Jira and/or more »
Employment Type: Permanent
Salary: £60000 - £75000/annum Company pension, On-site parking
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Eclipse Total Solutions Limited
development activities, designing and maintaining applications to meet client specifications. Quality Assurance: Ensure adherence to best practices and meticulous documentation to uphold quality standards. WorkloadManagement: Collaborate with project managers to prioritize tasks and optimize resource allocation to meet project deadlines. Feedback & Documentation: Conduct regular code reviews, provide … or a related field is advantageous but not essential. Additional skills in Node.js, JavaScript, Bootstrap and MVC would be beneficial. Strong organisational and time management abilities. Results-driven and goal-oriented mindset. Excellent team player with a positive and proactive attitude. Technical Skills: Experience using Jira and/or more »
Gloucestershire, United Kingdom Hybrid / WFH Options
Tank Recruitment
and prioritize security considerations. Manage project phases and deliverables effectively. Develop Functional and Unit tests for all development work. Utilize Atlassian tools for development workloadmanagement and version control systems (GitHub/Bitbucket). Skills & Experience: Required: Proficiency in .Net C# (ASP.NET Core and Entity Framework Core), with more »
queues and Azure stream analysis. Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. Cloud Big Data Analytics in Azure Synapse Analytics, Azure Analysis Services Data Ingestion and Storage including Azure Data Factory, Azure Databricks, Azure Data more »
and around the world. Learn more about DH at www.digitashealth.com. Job Description We are looking for a Project Director to step into a programme management role across an exciting multi-agency, multi-brand workstream. This is a client-dedicated role. The right candidate will have proven experience on a … everything that is happening on client projects, and will operate at a strategic level, whilst maintaining day to day responsibilities. Reporting, tracking, planning and workloadmanagement will come naturally to you, and you will enjoy client conversations, workflow diagrams, and digital project management platforms in equal measure. … projects across multiple brands, and support of the adaptation and implementation of centrally defined strategic initiatives, across multiple markets. Key responsibilities: Provide integrated project management support for rollout of core initiatives across multiple client teams Work with the Associate Delivery Director to plan, and lead the way on how more »
Barnstaple, Devon, South West, United Kingdom Hybrid / WFH Options
Systems Engineering and Assessment Limited
an excellent service to IT customers. You will be responsible for the direct supervision of the IT Support team including 1:1s, delegation of workloadmanagement, skills matrix and training requirements. Whilst in this role you will also be expected to liaise with both IT customers and the … Infrastructure and Business Systems Teams to ensure continuity for problem management and service requests. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer: Work life balance: Hybrid/flexible working arrangements 25 days annual leave, plus buy … Onsite showers and toiletries provision Free onsite parking What youll be doing To manage the IT Helpdesk system, allocating problems and requests as appropriate. Management of the annual IT Hardware replacement programme. Assist with IT related purchase orders. Undertake any other duties of a similar level and responsibility as more »
and clients. You understand how client departments work. You are passionate about processes that lead to efficient client agency working relationships. Responsibilities Overall project management • Own the planning, communication, organisation, leadership and delivery of the programme of work • Produce and oversee project scope, monitor and track scope creep and … drive updates • Upstream management of Agency/Client workflow including proactive creation of multichannel timing plans and maintenance of internal status reports as necessary • Establish and maintain project and/or program communications through project • Proactive stakeholder management throughout project lifecycle including running internal status meetings and maintenance … estimates and timings to gain internal approvals • Flag internal investment/budget burn as appropriate to avoid overages • Ensure weekly project financial health reporting • Management of estimates raise purchase orders and invoice approvals for third party costs for Client Service approval before released to third party • Report and update more »
enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Direct management of onsite technicians and cover/freelancers Service Improvements - work with the Operations Team to identify service improvements Incident management - manage process lifecycle … as per client internal processes Discipline - maintain an organized and professional environment where the team is managed to meet and exceed client standards Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required Staff Development - skills matrix, training requirements Daily workloadmanagement … Scheduling Forecast - staff, hire, and technical requirements Reporting Metrics - ensure all operational financial, and metrics reports are provided to the client and company senior management both via Monthly/Quarterly Service Reviews and ad-hoc requests more »
Scrum/Agile working practices Experience with JavaScript/TypeScript Knowledge of Playwright, Gherkin using Visual Studio Code, CI Tools e.g. Dev Ops Agile workloadmanagement and bug tracking (e.g. Jira) Strong oral and written communication skills – ability to communicate with technical and non-technical team members IT … days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group more »
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Islington, North London, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Westminster, West End, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Hampstead, West End, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Farringdon, City of London, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Rotherhithe, South East London, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Ealing, South West London, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Southwark, South East London, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
Lambeth, South East London, United Kingdom Hybrid / WFH Options
Confidential
you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workloadmanagement to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »
motivate and create a positive working environment. Strong numeracy skills and keen attention to detail. Excellent communication skills with various stakeholders. Effective prioritisation and workloadmanagement abilities. Continuous improvement mindset to enhance processes and the work environment. Capacity to remain calm and efficient under pressure. Self-motivated with more »
as well as driving some projects by yourself. Comfortable working with different stakeholders and happy carrying out reasonable requests to support other business units. - WorkloadManagement — Experience of managing multiple projects with different levels of importance and timeframes, and prioritizing work accordingly for different stakeholders. While also correctly more »
working and collaboration between departments. Attention to quality, reliability, and safety. Excellent verbal and written communication skills to liaise with various stakeholders. Excellent personal workload management. Full UK Driving License more »