21 of 21 Workload Management Jobs in the UK excluding London

meet required Service Levels. Technical design work in the general Computing Infrastructure (physical and virtual) to implement high quality support and continuous improvement Insurance activities that support pro-active management, monitoring and optimisation of the insurance application infrastructure. Extensive working with third parties Working knowledge of Linux. Developing such skills as are necessary to support new technologies Personal workload management in support of ITIL Incident and Problem Management, through use of ticketing systems. Adherence to ITIL Change Management processes. Good technical authoring and procedure writing skills. Flexible working hours, with frequent need to work additional hours at short notice. Inclusion on the teams 24x7 service support rota Required Skills/Attributes: Extensive IT industry experience … some SQL server. Strong customer facing verbal and written communication skills Motivated by efficient use of technology to solve business problems Lateral thinking and problem solving ability Good personal workload management and ability to work to deadlines 'Completer finisher' with a high attention to detail Positive attitude and enthusiasm for personal improvement If you believe you have the More ❯

and maintenance of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis with preventive measures. Implementation of security best practices and compliance monitoring. Design and execution of disaster recovery and business continuity plans. Automation and orchestration using … of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical support and escalation handling. Accurate issue tracking and resolution documentation. Time and workload management across multiple incidents. Occasional travel and out-of-hours work for deployments and integrations. Execution of live changes via approved change management procedures. Mentoring and guidance … to users and colleagues. Relationship management with third-party service providers. Ownership of incidents and requests, escalating when necessary. Job Requirements: Exceptional customer service skills. Minimum 3 years’ experience in a similar role. Full UK driving licence with business insurance. Strong workload management and prioritisation skills. Logical and thorough fault-finding and troubleshooting abilities. ITIL awareness. Technical More ❯

of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may be as … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket management Budget management More ❯

of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may be as … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket management Budget management More ❯

of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate … years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may be as … clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. What we look for in a Service Desk Manager Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket management Budget management More ❯

IT Support Manager/IT Support Team Manager - hands on and people management Ipswich £50,000 - £53,000 plus up to 10% bonus (c£58k OTE), 7% - 15% pension, Life, IP, Healthcare and more We all want to work for that business that will look after us and our career, take social responsibility seriously, give back and really value … including a large office expansion, warehouse relocation and more. This is a challenging role but my goodness will it be rewarding. Manage, mentor and grow a team , own process management, formalise the department plus exciting project work, lots of learning and development opportunity and huge career potential with growth streams all over the business. IT is expanding, they are … to the Head of IT, pushing him, helping your team be the best they can be and creating a centre of excellence. We need you to have solid people management experience as well as strong infrastructure knowledge , not afraid to jump on the helpdesk, then into a management meeting. People management, coordinating, leading and mentoring the team More ❯

Lovells. Key Responsibilities/Accountabilities The Team Providing third-line support to a rich array of high profile legal and information systems which are fundamental to the firm. Proactive management and analysis of the global server estate which encompasses Web, SSO, SharePoint and SQL Server infrastructure, and identify opportunities for improvement. Ensuring the design and architecture of Web, SharePoint … technology on-call rota for the Information Infrastructure team. Operational Efficiency Provide support and SME direction on the firms SQL estate, SharePoint estate, Azure Cloud Services, SSO and Identity Management, working with Business Service teams and vendors in supporting and improving the service offerings. Management of Azure SharePoint cloud services, SSO and SQL estate globally, ensuring availability, load … balancing and disaster recovery solutions are operational. Management of Web and SharePoint farm estate globally, ensuring operational uptime and deliver improvement to services through code releases and deployments. Delivery of code releases, platform upgrades and deployments to the firms IT infrastructure ensuring work meets change process and delivery standards. Technology and system innovation to ensure current systems are kept More ❯

/GitLab/Bitbucket/other SCM/devops platforms Experience with CI/CD platforms such as Github Actions, GitLab pipelines, Bitbucket pipelines, Jenkins, etc Experience with Kubernetes workload management and administration Experience with administering Linux systems directly and with config management systems such as Ansible and Puppet. Degree-level qualification in Computer Science, Mathematics, Physics More ❯

data and analytics platforms and tools. You will contribute in pre-sales and design, implement scalable data architectures, and information solutions covering data security, data privacy, data governance, metadata management, multi-tenancy and mixed workload management, and provide delivery oversight. Here's how you'll contribute: Senior Data consultant at Zensar participates in end to end cycle … a non-technical audience Proven record in creating low level solution designs aligned with the high-level architecture and principles. Experience with a variety of modern data design and management tools, e.g., ER_Studio, Collibra, Precisely, OneTrust Experience in MDM/DQM/Data Governance technologies like Collibra, Atacama, Alation, Reltio Experience with the modern data, analytics and business … meet business objectives. Experience handling multiple projects and priorities, managing timescales and delivery across a virtual, technical, cross-functional team Robust knowledge of GDPR and likely implications on data management Experience operating with an engineering, agile and devops mindset. Technical expertise with Git, Jira, etc. 3-5 years of experience working for Insurance organisations in UK is a must More ❯

companies. Job Summary We need an engineer to join our Platform Quality Assurance group. You will creatively exercise our product to provide feedback to the engineering delivery and product management teams. This helps them make decisions about engineering effort and the trajectory of the product. Working in a component Quality Assurance team means you will have a close working … working in the integration Quality Assurance team means you will be exercising the aggregated and composed system at a much larger scale with a bias towards informing the product management team. You will provide valuable observations and measurements of the product, looking beyond the natural focus of the delivery and product teams, painting a comprehensive behavioural picture of the … confidence in understanding the platform quality. Responsibilities and Duties Planning, constructing, and executing tests and reports optimised for the different decision- making readers including delivery engineering and the product management teams. Organising and maintaining a repository of results & collaboration with the QA team. Developing or refining your expertise in the domain area of the product component or the system More ❯

central London + travel to clientsContract Duration: 3-6-months We are seeking a Senior Support Engineer for an established IT Managed Service Provider delivering outsourced IT support, infrastructure management, and technology solutions to a diverse range of clients. This Senior Support Engineer role is based between on site in central London and travel to client sites as needed. … role is based within the Support department, responsible for overseeing Support Engineers, managing client projects and providing high-level technical support. The role involves mentoring team members, ensuring effective workload management and contributing to both client-facing and internal IT operations. Essential skills/experience required: Strong experience supporting Windows, macOS, and Linux workstations. Proficient in Windows Server More ❯

the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description We are looking for an experienced … Desk team. This role will be toprovide operational leadership, alongsideanother Team Lead, for20-30staff. The primary responsibilities will include managing day-to-day operations, ensuring effective support, and overseeing workload management for multiple Netcompany clients across various business sectors. Strong organizational, planning communication and interpersonal skills are essential. Key responsibilities: Assist with supporting the growth and development of More ❯

for reporting regular project updates to the project owner/lead consultant (where you are not the project owner yourself) and attending weekly team calls and use of project management tools Assist CornerStone’s sales and marketing department to inform current and new clients of CornerStone’s range of products and services The Security Consultant shall also be capable … of: Delivering to a range of Key Performance Indicators (KPIs) to maintain high quality outputs across a range of areas including resource management, delivery, financial, and other requirements Working closely with all internal teams focusing on efficient project delivery and ensuring effective communication is maintained during the delivery projects Working under pressure and multi-tasking to achieve project and … client timelines, satisfying client expectations and have good time and workload management skills Maintaining a high level of understanding of risk, electronic security systems, physical security measures and other technologies Maintain an expected level of Continued Professional Development (CPD) through monitoring security risk developments, systems and standards as well as attending regular CPD Understand and utilise risk management More ❯

for reporting regular project updates to the project owner/lead consultant (where you are not the project owner yourself) and attending weekly team calls and use of project management tools Assist CornerStone’s sales and marketing department to inform current and new clients of CornerStone’s range of products and services The Security Consultant shall also be capable … of: Delivering to a range of Key Performance Indicators (KPIs) to maintain high quality outputs across a range of areas including resource management, delivery, financial, and other requirements Working closely with all internal teams focusing on efficient project delivery and ensuring effective communication is maintained during the delivery projects Working under pressure and multi-tasking to achieve project and … client timelines, satisfying client expectations and have good time and workload management skills Maintaining a high level of understanding of risk, electronic security systems, physical security measures and other technologies Maintain an expected level of Continued Professional Development (CPD) through monitoring security risk developments, systems and standards as well as attending regular CPD Understand and utilise risk management More ❯

Qualifications & Experience: Formal qualifications related to IT infrastructure and the Windows environment Proficiency in Windows and Microsoft Office Suite Knowledge of networking, internet technologies, and Windows/Active Directory management Experience in a technical support role Strong communication and interpersonal skills Desirable: A Levels in STEM subjects, or BTEC/IT-related qualification Experience with SQL, relational databases, HTML … languages Good writing and presentation abilities Personal Attributes: Detail-oriented, motivated to deliver high standards Calm and confident under pressure Eagerness to learn new skills Strong initiative, organisation, and workload management Flexible, collaborative, and security-conscious Other Requirements: Must hold a current UK driving licence Will be required to undergo periodic Basic DBS checks If you believe that More ❯

Contract Type: Permanent Benefits: Life Assurance, 25 Days Holiday Please be informed that this role offers a job share option, which aims to promote a collaborative approach to workload management and improved work-life balance by sharing a full-time role with another colleague. Why join us? We're proud to offer you a career with a global … and find and recommend permanent solutions To ensure products and ingredients are evaluated against specification To support the promotion of a quality culture and help to develop the quality management system To coordinate QA requirements for product launches e.g. updating required documentation and systems, liaison with Process team and line support to ensure product is manufactured to correct standard … processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits To plan and co-ordinate work of the QA team to meet requirements of the quality management system and the needs of the business ensuring that the QA team are kept up to date with all business and customer communication as appropriate Lead, motivate and inspire More ❯

Contract Type: Permanent Benefits: Life Assurance, 25 Days Holiday Please be informed that this role offers a job share option, which aims to promote a collaborative approach to workload management and improved work-life balance by sharing a full-time role with another colleague. Why join us? We're proud to offer you a career with a global … and find and recommend permanent solutions To ensure products and ingredients are evaluated against specification To support the promotion of a quality culture and help to develop the quality management system To coordinate QA requirements for product launches e.g. updating required documentation and systems, liaison with Process team and line support to ensure product is manufactured to correct standard … processes, complaint investigations, update of swab schedules, GMP audits, glass, and plastic audits To plan and co-ordinate work of the QA team to meet requirements of the quality management system and the needs of the business ensuring that the QA team are kept up to date with all business and customer communication as appropriate Lead, motivate and inspire More ❯

definition Contribute technical aspects of business functional and non-functional requirements to a level that enables effective delivery of agreed changes. Testing and definition Management. Support the planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed standards and regulations where applicable. Testing includes the creation of test cases, test scripts … test reports, test plans, etc. for all appropriate test phases to measure and improve the quality of the software being tested. Data Management. The management of data and information in all its forms and the analysis of information structure (including logical analysis of taxonomies, data and metadata). The development of innovative ways of managing the information assets of … the organisation. Application Support Management. The management and prioritisation of Incident (IR), Service (SR), Problem (PR) and Change (CR) records and the requisite providing of Subject Matter Authority (SMA) advice or training to users, or specifying changes to systems and or data with applicable updating of documentation and system's developers and/or with colleagues specialising in different More ❯

per day inside IR35 Duration: 6 months from the start date Start Date: ASAP Working Pattern: Monday to Friday We are seeking a Storage Engineer to join our Project Management community due to a significant increase in project work. This role will involve implementation, upgrade, migration of storage devices, and general support activities. Day-to-day of the role … Proficient with Dell EMC storage devices and Unisphere. Experienced with Brocade SAN Switches and SanNav. Strong teamwork and interpersonal communication skills. Proven problem-solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework, specifically incident and change management. Clearance Required: Local government/SC required. Desirable Skills: Experience with Veritas NetBackup. Good knowledge More ❯

also overseeing the setup, maintenance, and security of internal systems and servers (across both Windows and Linux environments). This is a hands-on leadership role that combines people management, process optimisation, and technical system administration. The role is based in Leicester, with 4 days a week in our Leicester office and 1 day working remotely within the UK. … system availability, backup protocols, patching, and security policies are consistently enforced. Troubleshoot infrastructure and network issues, and work with vendors or internal teams as needed. Support user access, endpoint management, and authentication systems (e.g., Active Directory, SSH, VPNs, and SSO). Oversee IT onboarding/offboarding processes and access provisioning. Technology & Tools Administer support platforms like Jira, Trello. Manage … continuity and tech roadmap planning. Ensure compliance with data protection and cybersecurity best practices. Y ou will bring: 5+ years of experience in a combined customer support and IT management role. Deep knowledge of helpdesk operations, preferably in an e-commerce or agency setting. Experience managing Windows and Linux servers (file systems, firewalls, backups, and patching). Familiarity with More ❯

Team Support & Leadership Provide support and cover for other IFA Administrators and Senior IFA Administrators when required. Deputise for the IFA Admin Manager in their absence, ensuring continuity and workload management. Support the training of new administrators and assist with implementation of new processes. Participate in and contribute to Procedural Workgroups to improve and evolve internal systems. Additional Responsibilities … business-led projects, which may include work on: Intelligent Office (CRM) Platforms/Providers Investment Committee admin New business processing Carry out any other duties reasonably requested by line management or directors. SM&CR Responsibilities As an FCA-regulated business, Ascot Lloyd operates within the Senior Managers and Certification Regime (SM&CR). Employees are expected to act with … Administration role. Excellent communication skills - both written and verbal. Client-focused with a professional, proactive attitude. High attention to detail and accurate data entry capabilities. Strong organisational and time management skills. Proficient in Microsoft Office and back-office systems. Strong industry knowledge and understanding of adviser processes. Willingness to study towards professional qualifications (desirable but not essential). More ❯