Customer Service Jobs in Abingdon

Customer Service
Oxfordshire > Abingdon

The following table provides summary statistics for permanent job vacancies advertised in Abingdon with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 8 75 36
Rank change year-on-year +67 -39 -10
Permanent jobs citing Customer Service 13 1 3
As % of all permanent jobs advertised in Abingdon 10.57% 0.24% 2.36%
As % of the Processes & Methodologies category 14.13% 0.24% 2.40%
Number of salaries quoted 12 1 2
10th Percentile £22,775 - -
25th Percentile £29,750 £23,000 £21,250
Median annual salary (50th Percentile) £31,500 £24,000 £22,500
Median % change year-on-year +31.25% +6.67% -13.46%
75th Percentile £33,750 £25,000 £23,750
90th Percentile £44,325 - -
Oxfordshire median annual salary £31,500 £31,500 £33,000
% change year-on-year - -4.55% -5.71%

All Process and Methodology Skills
Abingdon

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Abingdon with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 92 413 125
As % of all permanent jobs advertised in Abingdon 74.80% 99.76% 98.43%
Number of salaries quoted 75 155 53
10th Percentile £29,000 £29,788 £30,053
25th Percentile £34,500 £41,250 £37,000
Median annual salary (50th Percentile) £46,293 £55,000 £52,500
Median % change year-on-year -15.83% +4.76% +5.43%
75th Percentile £56,250 £72,500 £62,971
90th Percentile £72,500 £77,500 £74,138
Oxfordshire median annual salary £48,941 £50,000 £55,000
% change year-on-year -2.12% -9.09% +11.11%

Customer Service
Job Vacancy Trend in Abingdon

Job postings citing Customer Service as a proportion of all IT jobs advertised in Abingdon.

Job vacancy trend for Customer Service in Abingdon

Customer Service
Salary Trend in Abingdon

3-month moving average salary quoted in jobs citing Customer Service in Abingdon.

Salary trend for Customer Service in Abingdon

Customer Service
Salary Histogram in Abingdon

Salary distribution for jobs citing Customer Service in Abingdon over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Abingdon

Customer Service
Co-occurring Skills and Capabilities in Abingdon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) SharePoint
Cloud Services
1 10 (76.92%) Microsoft 365
2 3 (23.08%) WhatsApp
Communications & Networking
1 3 (23.08%) DHCP
1 3 (23.08%) DNS
Job Titles
1 12 (92.31%) Analyst
2 11 (84.62%) IT Support
3 10 (76.92%) IT Analyst
3 10 (76.92%) IT Support Analyst
3 10 (76.92%) Support Analyst
4 2 (15.38%) Help Desk Analyst
4 2 (15.38%) Senior
4 2 (15.38%) Senior Analyst
4 2 (15.38%) Senior IT Support
4 2 (15.38%) Senior IT Support Analyst
4 2 (15.38%) Senior Support Analyst
5 1 (7.69%) IT Engineer
5 1 (7.69%) IT Support Engineer
5 1 (7.69%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (15.38%) Software Packaging
Miscellaneous
1 3 (23.08%) Onboarding
Operating Systems
1 3 (23.08%) Windows
Processes & Methodologies
1 10 (76.92%) Problem-Solving
2 5 (38.46%) Incident Management
2 5 (38.46%) ITIL
3 2 (15.38%) Continuous Improvement
3 2 (15.38%) Mentoring
3 2 (15.38%) Problem Management
3 2 (15.38%) Process Improvement
3 2 (15.38%) Project Management
4 1 (7.69%) Service Delivery
Quality Assurance & Compliance
1 2 (15.38%) GDPR
1 2 (15.38%) SLA
System Software
1 3 (23.08%) Active Directory
Systems Management
1 2 (15.38%) Microsoft Intune
Vendors
1 7 (53.85%) Microsoft
2 1 (7.69%) Apple