Period
to 21 August 2018

The median annual salary for a 2nd Line Support was £28,000 in advertised job vacancies in Basingstoke during the 6 months to 21 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Hampshire > Basingstoke
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 123 74 84
Rank change year-on-year -49 +10 -16
Permanent jobs requiring a 2nd Line Support 11 28 18
As % of all permanent IT jobs advertised in Basingstoke 0.67% 2.54% 1.71%
As % of the Job Titles category 0.68% 2.63% 1.76%
Number of salaries quoted 10 26 14
Basingstoke median annual salary £28,000 £28,000 £26,000
Median salary % change year-on-year - +7.69% +6.12%
10th Percentile £22,375 £26,500 £22,000
90th Percentile £29,500 £38,750 £33,750
Hampshire median annual salary £27,000 £26,750 £26,500
% change year-on-year +0.93% +0.94% +6.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Basingstoke. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Basingstoke
Permanent vacancies in Basingstoke with a recognized job title 1,624 1,066 1,024
% of permanent IT jobs with a recognized job title 98.66% 96.56% 97.52%
Number of salaries quoted 1,261 958 892
Basingstoke median annual salary £50,000 £42,500 £37,500
Median salary % change year-on-year +17.65% +13.33% -14.77%
10th Percentile £31,250 £27,500 £25,025
90th Percentile £71,250 £67,500 £57,500
Hampshire median annual salary £45,000 £42,000 £40,000
% change year-on-year +7.14% +5.00% -4.76%

2nd Line Support
Job Vacancy Trend in Basingstoke

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for 2nd Line Support in Basingstoke

2nd Line Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Basingstoke.

Salary trend for 2nd Line Support in Basingstoke

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Basingstoke

For the 6 months to 21 August 2018, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Basingstoke region featuring 2nd Line Support in the job title.

1 9 (81.82%) Windows
1 9 (81.82%) Microsoft
1 9 (81.82%) Active Directory
1 9 (81.82%) Windows Server
2 6 (54.55%) Windows 10
2 6 (54.55%) LAN
2 6 (54.55%) WAN
3 5 (45.45%) WLAN
3 5 (45.45%) SC Cleared
3 5 (45.45%) Security Cleared
3 5 (45.45%) Windows 8
3 5 (45.45%) Windows 7
3 5 (45.45%) Problem-Solving
4 4 (36.36%) Windows Server 2008
4 4 (36.36%) Wi-Fi
5 2 (18.18%) Office 365
5 2 (18.18%) PowerShell
5 2 (18.18%) Microsoft Office
6 1 (9.09%) ITIL
6 1 (9.09%) Oracle
6 1 (9.09%) SQL Server
6 1 (9.09%) Linux
6 1 (9.09%) Microsoft Excel
6 1 (9.09%) MS Exchange
6 1 (9.09%) SAN
6 1 (9.09%) TCP/IP
6 1 (9.09%) SMS
6 1 (9.09%) Project Planning
6 1 (9.09%) SCCM
6 1 (9.09%) Network Security

2nd Line Support Skill Set
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
Applications
1 2 (18.18%) Microsoft Office
2 1 (9.09%) Microsoft Excel
Cloud Services
1 2 (18.18%) Office 365
2 1 (9.09%) Microsoft Azure
Communications & Networking
1 6 (54.55%) LAN
1 6 (54.55%) WAN
2 5 (45.45%) WLAN
3 4 (36.36%) Wi-Fi
4 1 (9.09%) Firewall
4 1 (9.09%) Network Security
4 1 (9.09%) SAN
4 1 (9.09%) SMS
4 1 (9.09%) TCP/IP
Database & Business Intelligence
1 1 (9.09%) SQL Server
General
1 1 (9.09%) Law
Miscellaneous
1 1 (9.09%) Analytical Skills
Operating Systems
1 9 (81.82%) Windows
1 9 (81.82%) Windows Server
2 6 (54.55%) Windows 10
3 5 (45.45%) Windows 7
3 5 (45.45%) Windows 8
4 4 (36.36%) Windows Server 2008
5 1 (9.09%) Android
5 1 (9.09%) Apple iOS
5 1 (9.09%) Linux
5 1 (9.09%) Mac OS
5 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 5 (45.45%) Problem-Solving
2 1 (9.09%) Change Management
2 1 (9.09%) ITIL
2 1 (9.09%) Mobile Device Management
2 1 (9.09%) Project Planning
2 1 (9.09%) Service Delivery
2 1 (9.09%) Service Management
Programming Languages
1 2 (18.18%) PowerShell
Qualifications
1 5 (45.45%) SC Cleared
1 5 (45.45%) Security Cleared
System Software
1 9 (81.82%) Active Directory
2 1 (9.09%) VMware Infrastructure
Systems Management
1 1 (9.09%) SCCM
Vendors
1 9 (81.82%) Microsoft
2 1 (9.09%) Oracle
2 1 (9.09%) VMware