The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in Hampshire during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Second Line Support
South East / Hampshire
Rank 129 120 145
Rank change year-on-year -9 +25  
Permanent jobs requiring a 2nd Line Support 41 74 45
As % of all permanent IT jobs advertised in Hampshire 1.38% 2.19% 1.22%
As % of the Job Titles category 1.43% 2.25% 1.24%
Number of salaries quoted 41 67 43
Median salary £25,000 £26,500 £25,000
Median salary % change year-on-year -5.66% +6.00%  
90% offered a salary of more than £20,250 £23,500 £21,300
10% offered a salary of more than £27,000 £30,000 £28,800
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hampshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hampshire
Permanent job vacancies with a job title containing a recognized job role 2874 3296 3635
As % of all permanent IT job vacancies advertised in Hampshire 97.06% 97.49% 98.30%
Number of salaries quoted 2428 2936 3100
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £57,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Hampshire

The job posting trend of jobs advertised in Hampshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Hampshire.

Salary trend for 2nd Line Support in Hampshire

2nd Line Support
Salary Histogram in Hampshire

The salary distribution of IT jobs citing 2nd Line Support in Hampshire over the 3 months to 22 March 2017.

Salary histogram for 2nd Line Support in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +5 13 £25,000 - 1
Fareham +4 7 £20,250 -20.58% 1
Southampton +14 6 £24,750 -6.60%
Farnborough -14 6 £25,000 +3.09%
Portsmouth 0 3 £24,000 -
Hook -4 2 £26,000 -26.76%
Havant - 2 £24,750 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 71 (87.65%) Windows
2 55 (67.90%) Active Directory
3 49 (60.49%) Microsoft
4 34 (41.98%) Windows Server
5 32 (39.51%) MS Exchange
6 24 (29.63%) Windows Server 2012
6 24 (29.63%) MS Excel
7 22 (27.16%) VMware
8 20 (24.69%) MS Office
9 18 (22.22%) Windows Server 2008
10 16 (19.75%) Exchange Server 2007
11 15 (18.52%) Windows XP
12 14 (17.28%) Office 365
13 13 (16.05%) Windows 8
13 13 (16.05%) HTML
13 13 (16.05%) LAN
13 13 (16.05%) WAN
14 12 (14.81%) Windows 2000 Server
15 10 (12.35%) Citrix
15 10 (12.35%) ITIL
15 10 (12.35%) Hyper-V
15 10 (12.35%) Exchange Server 2010
16 9 (11.11%) SC Cleared
16 9 (11.11%) Security Cleared
16 9 (11.11%) VoIP
17 8 (9.88%) WLAN
17 8 (9.88%) SLA
17 8 (9.88%) Wi-Fi
17 8 (9.88%) Finance
17 8 (9.88%) Exchange Server 2013

2nd Line Support Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (39.51%) MS Exchange
2 16 (19.75%) Exchange Server 2007
3 10 (12.35%) Exchange Server 2010
4 8 (9.88%) Exchange Server 2013
5 5 (6.17%) SharePoint
6 4 (4.94%) IIS
6 4 (4.94%) SharePoint Server
7 2 (2.47%) Exchange Server 2003
8 1 (1.23%) CMS
Applications
1 24 (29.63%) MS Excel
2 20 (24.69%) MS Office
Cloud Services
1 14 (17.28%) Office 365
2 5 (6.17%) Microsoft Azure
3 3 (3.70%) Amazon AWS
3 3 (3.70%) SaaS
Communications & Networking
1 13 (16.05%) LAN
1 13 (16.05%) WAN
2 9 (11.11%) VoIP
3 8 (9.88%) Wi-Fi
3 8 (9.88%) WLAN
4 7 (8.64%) TCP/IP
5 6 (7.41%) Firewall
6 5 (6.17%) DHCP
6 5 (6.17%) DNS
7 4 (4.94%) SAN
8 3 (3.70%) VPN
9 1 (1.23%) PBX
9 1 (1.23%) Remote Desktop
9 1 (1.23%) SSL
Database & Business Intelligence
1 3 (3.70%) SQL Server
General
1 8 (9.88%) Finance
2 6 (7.41%) Banking
2 6 (7.41%) Telecoms
Libraries, Frameworks & Software Standards
1 13 (16.05%) HTML
2 1 (1.23%) LAMP
2 1 (1.23%) Web Services
Miscellaneous
1 4 (4.94%) Driving Licence
2 2 (2.47%) EPoS
2 2 (2.47%) NHS
3 1 (1.23%) Analytical Skills
3 1 (1.23%) Blackberry
3 1 (1.23%) Data Centre
Operating Systems
1 71 (87.65%) Windows
2 34 (41.98%) Windows Server
3 24 (29.63%) Windows Server 2012
4 18 (22.22%) Windows Server 2008
5 15 (18.52%) Windows XP
6 13 (16.05%) Windows 8
7 12 (14.81%) Windows 2000 Server
8 5 (6.17%) Windows 10
8 5 (6.17%) Windows Vista
9 3 (3.70%) Linux
9 3 (3.70%) Windows 7
10 2 (2.47%) Windows Server 2003
11 1 (1.23%) Android
11 1 (1.23%) Unix
Processes & Methodologies
1 10 (12.35%) ITIL
2 5 (6.17%) CRM
3 4 (4.94%) Change Management
3 4 (4.94%) Service Delivery
4 3 (3.70%) Problem Management
4 3 (3.70%) Stakeholder Management
5 2 (2.47%) Migration
5 2 (2.47%) OpenUP
5 2 (2.47%) Service Management
6 1 (1.23%) Business Continuity
6 1 (1.23%) Business Intelligence
6 1 (1.23%) Change Control
6 1 (1.23%) Content Management
6 1 (1.23%) Incident Management
6 1 (1.23%) Kalman Filter
6 1 (1.23%) Logistics
Programming Languages
1 7 (8.64%) SQL
2 4 (4.94%) T-SQL
3 2 (2.47%) PowerShell
4 1 (1.23%) JavaScript
Qualifications
1 9 (11.11%) SC Cleared
1 9 (11.11%) Security Cleared
2 7 (8.64%) MCP
3 5 (6.17%) Microsoft Certification
4 2 (2.47%) ITIL Foundation Certificate
5 1 (1.23%) Degree
5 1 (1.23%) ITIL Certification
5 1 (1.23%) MCTS
Quality Assurance & Compliance
1 8 (9.88%) SLA
System Software
1 55 (67.90%) Active Directory
2 10 (12.35%) Hyper-V
3 4 (4.94%) VMware Infrastructure
4 3 (3.70%) Terminal Server
4 3 (3.70%) VMware Workstation
5 2 (2.47%) Virtual Machines
Systems Management
1 1 (1.23%) WSUS
Vendors
1 49 (60.49%) Microsoft
2 22 (27.16%) VMware
3 10 (12.35%) Citrix
4 4 (4.94%) Dell
5 3 (3.70%) Cisco
5 3 (3.70%) Oracle
5 3 (3.70%) Sage
5 3 (3.70%) Sophos
5 3 (3.70%) Veeam
6 1 (1.23%) Apple
6 1 (1.23%) Draytek
6 1 (1.23%) SonicWALL
6 1 (1.23%) WatchGuard
Basingstoke, Hampshire
Latcom Ltd
Salary: From £28,000 to £28,000 per annum + Bonus + Good Benefits
Posted: Yesterday
Fareham
greywood
Salary: £20000 - £28000 per annum + Pension, Free-parking, Dress-down friday
Posted: 16 days ago