The median annual salary for a 2nd Line Support was £26,250 in advertised job vacancies in Hampshire during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South East / Hampshire
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 131 119 125
Rank change year-on-year -12 +6  
Permanent jobs requiring a 2nd Line Support 48 68 62
As % of all permanent IT jobs advertised in Hampshire 1.62% 1.96% 1.66%
As % of the Job Titles category 1.67% 2.01% 1.69%
Number of salaries quoted 44 65 57
Median salary £26,250 £26,500 £24,500
Median salary % change year-on-year -0.94% +8.16%  
90% offered a salary of more than £23,300 £22,500 £21,000
10% offered a salary of more than £31,500 £27,500 £35,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hampshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hampshire
Permanent job vacancies with a job title containing a recognized job role 2869 3384 3667
As % of all permanent IT job vacancies advertised in Hampshire 96.66% 97.63% 98.36%
Number of salaries quoted 2542 2954 3009
Median salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% -  
90% offered a salary of more than £25,000 £25,500 £24,000
10% offered a salary of more than £60,000 £57,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Hampshire

The job posting trend of jobs advertised in Hampshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Hampshire

2nd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Hampshire.

Salary trend for 2nd Line Support in Hampshire

2nd Line Support
Salary Histogram in Hampshire

The salary distribution of IT jobs citing 2nd Line Support in Hampshire over the 3 months to 23 June 2017.

Salary histogram for 2nd Line Support in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +8 14 £28,000 -13.84% 2
Portsmouth -5 14 £24,000 +6.66% 1
Farnborough +5 10 £31,500 +34.04% 2
Southampton +10 3 £26,000 -5.45% 1
Fareham +1 2 £24,500 -3.92%
Eastleigh -15 1 £26,500 -
Aldershot - 1 £27,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 23 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 74 (83.15%) Windows
2 67 (75.28%) Microsoft
2 67 (75.28%) Active Directory
3 36 (40.45%) Windows Server
4 31 (34.83%) VMware
5 23 (25.84%) WAN
5 23 (25.84%) MS Exchange
5 23 (25.84%) LAN
6 22 (24.72%) Security Cleared
7 21 (23.60%) SC Cleared
8 20 (22.47%) ITIL
8 20 (22.47%) SQL
9 19 (21.35%) TCP/IP
10 18 (20.22%) WLAN
10 18 (20.22%) Wi-Fi
11 17 (19.10%) Microsoft Office
12 14 (15.73%) IIS
12 14 (15.73%) Oracle
12 14 (15.73%) Windows Server 2012
13 13 (14.61%) ISO/IEC 20000
13 13 (14.61%) Problem Management
13 13 (14.61%) VMware Workstation
13 13 (14.61%) Stakeholder Management
14 10 (11.24%) HTML
14 10 (11.24%) Citrix
14 10 (11.24%) Windows Server 2008
15 9 (10.11%) SLA
16 8 (8.99%) Exchange Server 2007
17 7 (7.87%) VMware Infrastructure
17 7 (7.87%) Hyper-V

2nd Line Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (25.84%) MS Exchange
2 14 (15.73%) IIS
3 8 (8.99%) Exchange Server 2007
4 4 (4.49%) Exchange Server 2010
5 1 (1.12%) Blackberry Enterprise Server
5 1 (1.12%) Exchange Server 2013
5 1 (1.12%) SharePoint
Applications
1 17 (19.10%) Microsoft Office
2 1 (1.12%) Microsoft Excel
2 1 (1.12%) S-PLUS
Cloud Services
1 7 (7.87%) Office 365
2 3 (3.37%) Microsoft Azure
3 2 (2.25%) Amazon AWS
4 1 (1.12%) SaaS
Communications & Networking
1 23 (25.84%) LAN
1 23 (25.84%) WAN
2 19 (21.35%) TCP/IP
3 18 (20.22%) Wi-Fi
3 18 (20.22%) WLAN
4 7 (7.87%) DHCP
4 7 (7.87%) DNS
5 6 (6.74%) Firewall
6 5 (5.62%) VoIP
7 3 (3.37%) VPN
8 1 (1.12%) VLAN
Database & Business Intelligence
1 6 (6.74%) SQL Server
2 1 (1.12%) Relational Database
2 1 (1.12%) SQL Server 2005
General
1 6 (6.74%) German Language
2 2 (2.25%) Dutch Language
3 1 (1.12%) Banking
3 1 (1.12%) Finance
3 1 (1.12%) French Language
3 1 (1.12%) Italian Language
3 1 (1.12%) Portuguese Language
3 1 (1.12%) Retail
3 1 (1.12%) Spanish Language
3 1 (1.12%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (11.24%) HTML
2 1 (1.12%) CSS
Miscellaneous
1 4 (4.49%) EPoS
2 3 (3.37%) NHS
3 1 (1.12%) Blackberry
Operating Systems
1 74 (83.15%) Windows
2 36 (40.45%) Windows Server
3 14 (15.73%) Windows Server 2012
4 10 (11.24%) Windows Server 2008
5 6 (6.74%) Windows 10
5 6 (6.74%) Windows 7
6 3 (3.37%) Windows 2000 Server
6 3 (3.37%) Windows 8
6 3 (3.37%) Windows XP
7 2 (2.25%) Windows Vista
8 1 (1.12%) Android
8 1 (1.12%) Apple iOS
Processes & Methodologies
1 20 (22.47%) ITIL
2 13 (14.61%) Problem Management
2 13 (14.61%) Stakeholder Management
3 4 (4.49%) Change Management
4 3 (3.37%) Mobile Device Management
4 3 (3.37%) Service Delivery
5 2 (2.25%) CRM
5 2 (2.25%) OpenUP
6 1 (1.12%) Business Continuity
6 1 (1.12%) Change Control
6 1 (1.12%) Logistics
6 1 (1.12%) Project Planning
6 1 (1.12%) Service Management
6 1 (1.12%) Systems Analysis
Programming Languages
1 20 (22.47%) SQL
2 2 (2.25%) PowerShell
3 1 (1.12%) T-SQL
Qualifications
1 22 (24.72%) Security Cleared
2 21 (23.60%) SC Cleared
3 7 (7.87%) MCP
4 5 (5.62%) Microsoft Certification
5 4 (4.49%) Degree
6 3 (3.37%) Computer Science Degree
7 2 (2.25%) ITIL Foundation Certificate
8 1 (1.12%) CCNA
8 1 (1.12%) Cisco Certification
8 1 (1.12%) MCTS
8 1 (1.12%) Network+ Certification
Quality Assurance & Compliance
1 13 (14.61%) ISO/IEC 20000
2 9 (10.11%) SLA
System Software
1 67 (75.28%) Active Directory
2 13 (14.61%) VMware Workstation
3 7 (7.87%) Hyper-V
3 7 (7.87%) VMware Infrastructure
4 2 (2.25%) Virtual Machines
Systems Management
1 1 (1.12%) SCCM
Vendors
1 67 (75.28%) Microsoft
2 31 (34.83%) VMware
3 14 (15.73%) Oracle
4 10 (11.24%) Citrix
5 5 (5.62%) Apple
5 5 (5.62%) Cisco
6 4 (4.49%) Sophos
6 4 (4.49%) Veeam
7 3 (3.37%) Juniper
8 1 (1.12%) Dell
8 1 (1.12%) Draytek
8 1 (1.12%) HP
8 1 (1.12%) Sage
8 1 (1.12%) SonicWALL
8 1 (1.12%) WatchGuard
Farnborough, Hampshire
The People Network
Salary: £22000 - £35000 per annum
Posted: Yesterday
Basingstoke, Hampshire
Latcom Ltd
Salary: From £28,000 to £28,000 per annum + Bonus + Good Benefits
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £28000 per annum + 25 days holiday, Pension, etc
Posted: 6 days ago
Farnborough
Hays Specialist Recruitment Ltd
Salary: £27000.00 per annum
Posted: 8 days ago
Basingstoke
Spectrum IT
Salary: £20000 - £25000 per annum
Posted: 22 days ago
Portsmouth, Hampshire
Senitor Associates
Salary: £20000 - £40000 per annum
Posted: 2 days ago