Period
to 23 November 2017

The median annual salary for a Support Analyst was £28,000 in advertised job vacancies in Basingstoke during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hampshire > Basingstoke
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 84 85 45
Rank change year-on-year +1 -40 +30
Permanent jobs requiring a Support Analyst 20 19 41
As % of all permanent IT jobs advertised in Basingstoke 1.76% 1.84% 4.83%
As % of the Job Titles category 1.84% 1.91% 4.93%
Number of salaries quoted 19 14 26
Basingstoke median annual salary £28,000 £32,500 £35,750
Median salary % change year-on-year -13.85% -9.09% +30.00%
10th Percentile £23,650 £22,950 £23,250
90th Percentile £38,750 £41,000 £43,500
Hampshire median annual salary £27,000 £30,000 £32,500
% change year-on-year -10.00% -7.69% +18.18%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Basingstoke. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Basingstoke
Permanent vacancies in Basingstoke with a recognized job title 1085 995 832
% of permanent IT jobs with a recognized job title 95.26% 96.14% 98.00%
Number of salaries quoted 990 897 663
Basingstoke median annual salary £45,000 £40,000 £44,000
Median salary % change year-on-year +12.50% -9.09% +10.00%
10th Percentile £30,950 £25,900 £25,000
90th Percentile £70,000 £60,000 £62,500
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

Support Analyst
Job Vacancy Trend in Basingstoke

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Support Analyst in Basingstoke

Support Analyst
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Basingstoke.

Salary trend for Support Analyst in Basingstoke

Support Analyst
Salary Histogram in Basingstoke

The salary distribution of IT jobs citing Support Analyst in Basingstoke over the 6 months to 23 November 2017.

Salary histogram for Support Analyst in Basingstoke

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Basingstoke

For the 6 months to 23 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Basingstoke region featuring Support Analyst in the job title.

1 18 (90.00%) Microsoft
1 18 (90.00%) Windows
2 13 (65.00%) Active Directory
3 8 (40.00%) Windows Server
4 7 (35.00%) Wi-Fi
4 7 (35.00%) SC Cleared
4 7 (35.00%) Security Cleared
4 7 (35.00%) LAN
4 7 (35.00%) WLAN
4 7 (35.00%) WAN
5 5 (25.00%) Microsoft Office
5 5 (25.00%) Windows Server 2008
5 5 (25.00%) Windows 7
6 4 (20.00%) Degree
6 4 (20.00%) Computer Science
6 4 (20.00%) French Language
6 4 (20.00%) Workflow
6 4 (20.00%) SaaS
6 4 (20.00%) Windows 8
6 4 (20.00%) Mobile Device Management
6 4 (20.00%) JavaScript
6 4 (20.00%) PHP
6 4 (20.00%) Linux
6 4 (20.00%) SQL Server
6 4 (20.00%) Apple
6 4 (20.00%) Windows 10
6 4 (20.00%) Freshdesk
7 2 (10.00%) ERP
8 1 (5.00%) MS Exchange
8 1 (5.00%) Crystal Reports

Support Analyst Skill Set
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Exchange Server 2007
1 1 (5.00%) Exchange Server 2010
1 1 (5.00%) MS Exchange
1 1 (5.00%) SharePoint
Applications
1 5 (25.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
Business Applications
1 1 (5.00%) Sage X3
Cloud Services
1 4 (20.00%) SaaS
2 1 (5.00%) Mimecast
2 1 (5.00%) Office 365
Communications & Networking
1 7 (35.00%) LAN
1 7 (35.00%) WAN
1 7 (35.00%) Wi-Fi
1 7 (35.00%) WLAN
2 1 (5.00%) Firewall
2 1 (5.00%) TCP/IP
2 1 (5.00%) VoIP
Database & Business Intelligence
1 4 (20.00%) SQL Server
2 1 (5.00%) Crystal Reports
2 1 (5.00%) Oracle Reports
General
1 4 (20.00%) French Language
2 1 (5.00%) Law
Miscellaneous
1 4 (20.00%) Computer Science
Operating Systems
1 18 (90.00%) Windows
2 8 (40.00%) Windows Server
3 5 (25.00%) Windows 7
3 5 (25.00%) Windows Server 2008
4 4 (20.00%) Linux
4 4 (20.00%) Windows 10
4 4 (20.00%) Windows 8
5 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 4 (20.00%) Mobile Device Management
1 4 (20.00%) Workflow
2 2 (10.00%) ERP
3 1 (5.00%) CRM
3 1 (5.00%) Disaster Recovery
3 1 (5.00%) ITIL
Programming Languages
1 4 (20.00%) JavaScript
1 4 (20.00%) PHP
2 1 (5.00%) SQL
Qualifications
1 7 (35.00%) SC Cleared
1 7 (35.00%) Security Cleared
2 4 (20.00%) Degree
3 1 (5.00%) CCNA
3 1 (5.00%) Cisco Certification
3 1 (5.00%) DBS Check
3 1 (5.00%) MCITP
3 1 (5.00%) MCP
3 1 (5.00%) MCSA
3 1 (5.00%) MCSE
3 1 (5.00%) Microsoft Certification
System Software
1 13 (65.00%) Active Directory
2 1 (5.00%) Hyper-V
Vendors
1 18 (90.00%) Microsoft
2 4 (20.00%) Apple
2 4 (20.00%) Freshdesk
3 1 (5.00%) Cognos
3 1 (5.00%) IFS
3 1 (5.00%) McAfee
3 1 (5.00%) Oracle
3 1 (5.00%) Sage
3 1 (5.00%) SAP
3 1 (5.00%) Tableau